Three UK - 3Store Redditch Reviews 

35
TrustScore 4.5 out of 5

4.7

Kingfisher Shopping Centre, 35 Evesham Walk, B97 4ET Redditch, South, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went into the Redditch branch today to sort out my data roaming for my up coming holiday. Jake helped me look for the best deals. He was brilliant he helped me massively he was so knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

I had to visit three UK Redditch store 17/7/2026 lunch time ,as I was getting nusinsue call, claiming they was three UK, who could get me a better deal. This very nice well manned young man called AAM... See more

Company replied

Rated 5 out of 5 stars

I had a great experience today at the Three store in the Kingfisher, Ashley was very helpful and patient taking the time to assist my husband and I with our requests. He explained everything in detail... See more

Company replied

Rated 5 out of 5 stars

Brandon and Jake took care of me today and showed a great deal of enthusiasm answering my many questions, some quite obscure. I would recommend anyone looking for a phone, or new contract to go and se... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redditch

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Kingfisher Shopping Centre, 35 Evesham Walk, B97 4ET, Redditch, South, United Kingdom

  • 0152768209

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.7

All reviews

(35)

29,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Brandon

I came into the store not knowing anything about the new phones etc but Brandon really helped me pick a phone that was right for me. He was very helpful, understanding and patient. Thank you Brandon

January 4, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Very Helpful staff member

Brandon is such a gem, helped me with getting my phone up and running from switching networks. thank you brandon

December 3, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Aamir was extremely helpful

Aamir was extremely helpful, we had an issue with several contracts and he went out his way to help us and get it resolved. Very knowledgeable about upgrading phones.

December 13, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

That's fantastic, Amy! We truly appreciate you sharing your experience. It's wonderful to hear how smoothly Aamir resolved everything for you. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Excellent upgrade

Excellent upgrade

December 10, 2025
Unprompted review
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Reply from Three UK - 3Store Redditch

Hey Kenneth, thank you for the 5 ⭐ review. We’re delighted to hear your upgrade was a great experience! Have a lovely day. -Arvind

Rated 5 out of 5 stars

Really helpful

Really helpful, fast and efficient service. Helped me with getting the best deal with a new phone.

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Redditch

Thanks for this fantastic 5⭐ review, Erin. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Very helpful aamir with mifi deal

December 8, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Thanks for this amazing 5⭐ review, Susan. We really appreciate you taking the time to send this over to us! Great work Aamir🎉 -Jade

Rated 5 out of 5 stars

Good service

Good service

December 5, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Aamir was very helpful

Aamir was very helpful, good customer service indeed.

November 30, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Ashley was so helpful with sorting my…

Ashley was so helpful with sorting my new phone out after the hassle I had getting an upgrade on line Thank you Ashley

November 24, 2025
Unprompted review
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Reply from Three UK - 3Store Redditch

We're sorry to hear you had a bit of a hassle, Sue, but are super pleased that Ashley was able to save the day! Enjoy your upgrade :) -Scott

Rated 5 out of 5 stars

Fist class service

Fist class service, well pleased.

November 17, 2025
Unprompted review
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Reply from Three UK - 3Store Redditch

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Staff were extremely friendly and…

Staff were extremely friendly and helpful.

November 17, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Thanks for your feedback, Michele, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

5 stars customer service in the shop

The gentleman at Redditch 3 is excellent. Sadly I forgot to ask his name. I was looking for him, when I knew my contract ends.

November 14, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

great customer service

Sandeep had great customer service and was very knowledgeable

November 7, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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