Fantastic customer service from Stew, James and Bradley were absolutely exceptional in helping me to leave Apple and switch to Pixel and in getting my new phone set up exactly as I wanted. They all w... See more
Company replied
Location
Switch location5 Market Mall, The Clocktowers Shopping Centre, CV21 2JR Rugby, South, GB
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See what reviewers are saying
The most easiest and painless experience I have ever had! In and out with a new phone, contract, phone and screen protector, in less than half an hour. Thank you Stew, you’re a saviour!!!!
Company replied
I popped in to the store to renew my Sim contract and it was a true pleasure. Stew made the whole experience a breeze. He managed to get me a better deal than the one before, saving me almost 10 p... See more
Company replied
Amazing, great and very helpful staffs especially (The male tall staff, forgot to check his name tho, who attended to me today was really amazing and helpful). Apparently, I’ve been with THREE net... See more
Company replied
Company details
About Three UK - 3Store Rugby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
5 Market Mall, The Clocktowers Shopping Centre, CV21 2JR, Rugby, South, United Kingdom
- 01788560861
4.6
Excellent
32 reviews
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Amazing
Amazing, great and very helpful staffs especially (The male tall staff, forgot to check his name tho, who attended to me today was really amazing and helpful).
Apparently, I’ve been with THREE network for about 2.5years, best decision I ever made when it comes to mobile network. I honestly enjoy all their services and offers🥰🥰🥰🥰
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Hello, Helen! That’s awesome! A big shoutout to our team for making your visit special. Thank you so much for the 5-star review! Hope you have a wonderful day! ☺️ -Kashish
Stew was very helpful and sourced best…
Stew was very helpful and sourced best deals available for me and my family.
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
We're so glad to hear Stew worked his magic, Raimond :) Thanks for this great 5 ⭐ review! We're always happy to help. -Kashish
Fantastic service the staff are very…
Fantastic service the staff are very professional and always ready to help you in what you need with the best advice. I wold reccomend it to enyone fantastic store in Rugby thank you
Dale
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Hi Dale, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Stew was very helpful and helped…
Stew was very helpful and helped everything make sense for me.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Upgrade phone in 3 store Rugby
Met Stew in 3 store in Rugby n he went through options to upgrade my phone. V knowledgable n helpful. Took tome to explain different phones n plans.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Bradley was exceptionally helpful and…
Bradley was exceptionally helpful and answered all questions in complete and friendly manner.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Thanks for your feedback, Philip, and it's lovely to hear that you enjoyed great customer service from Bradley. We appreciate you taking the time to share this with us. -Michael
Really helpful staff
The staff in store are always really helpful, I popped in recently with an issue on my phone and they sorted it straight away for free!
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Thanks for this amazing 5⭐ review, Robert. We really do love to hear this! Great work team 🎉 -Jade
Stew was so helpful recomend the rugby…
Stew was so helpful recomend the rugby shop
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Friendly and knowledgeable service.
Myself and my mum visited the Rugby store on Saturday 15th November, we were helped by Jacob. He was lovely and knowledgeable. I thought what we needed to do wouldn’t be the most straightforward but Jacob made it really easy. He even wrote down the next steps of what we needed to do once we left the store and made sure we knew that we could return if we struggled with anything.
Even the other staff who weren’t directly helping us were nice and chatty (I believe one of them was the manager, sorry I didn’t catch his name). Just a really nice vibe in the store.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Really helpful
Really helpful, Joe was really knowledgeable with number transfers and managed to get me sorted.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Thanks for this fantastic 5⭐ review. We really do appreciate you taking the time to send this over! Great work Joe 🎉 -Jade
Very good service by Bradley
Very good service by Bradley. Every time I come in amazing service by the team and they spend the time to explain things to me patiently.
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Thanks for this fantastic 5⭐ review, James. We really do appreciate you taking the time to send this over! Great work Bradley 🎉 -Jade
Great explanation amazing patience and…
Great explanation amazing patience and ready to help
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Rugby
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
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