Three UK - 3Store Slough HS Reviews 

74
TrustScore 5 out of 5

4.9

Unit 2, 188 High St, SL1 1JS Slough, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tahmid was amazing today, gave me a good upgrade deal for my SIM and also offered me a SIM on a high discount for my daughter as well as a tablet for my son. He helped set up the tablet and put the SI... See more

Company replied

Rated 5 out of 5 stars

If I'm very honest I came here looking to cancel this contract of mine was not happy with the service at all. Saw a gentleman called Tahmid who checked my contract and device for me and saw I didn't h... See more

Company replied

Rated 5 out of 5 stars

I came into the store as my bill was quite high, tahmid helped explain the reason why and also offered me different alternatives unfortunately I wasn’t able to as my contract was not yet due for an up... See more

Company replied

Rated 5 out of 5 stars

I bought the phone from three store and when taking home had no idea how to set up and transfer stuff from old one. I come today Tahmid help me transfer my thing from old one to new and show how to us... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Slough HS

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, 188 High St, SL1 1JS, Slough, London, United Kingdom

  • 01753577213

4.9

Excellent

TrustScore 5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(74)

31,920 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tasneem from 3 Slough Store

Tasneem from 3 Slough Store: Friendly service very helpful

December 2, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Maxwell-Zambeze, that's awesome to hear you had a great experience in the Slough Store speaking with Tasneem :) Thanks for writing a great review -Scott

Rated 5 out of 5 stars

Very friendly and helpful stuff

Very friendly and helpful stuff. Thanks Tasneem

December 1, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Went to sandeep who upgraded my…

Went to sandeep who upgraded my upgrades. He is very patient and always gives us the best customer service

November 27, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

That's fantastic that Sandeep upgraded you with patience and care, Sha. We're glad you enjoyed the experience :) -Scott

Rated 5 out of 5 stars

I went today three store at Slough high…

I went today three store at Slough high Street.Tahmid and Tasneem very helpful.they are very kind .
I wish I can give the rating more than five stars.

November 25, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Thanks for your feedback, Kaur, and it's lovely to hear that you enjoyed great customer service from Tahmid and Tasneem during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

New phone upgrade

It was a really stressful day but she was so patient with us, and we managed to get an upgrade for a great price! Thank you so much!

November 18, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

That's fantastic, Maria. You deserve to relax and put your feet up for the night :) Thanks for the great review -Scott

Rated 5 out of 5 stars

Ilhaan is great personality


Ilhaan is great personality

November 14, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Fantastic approachable team who helped…

Fantastic approachable team who helped me through a number of phone calls. Especially tasneeem who was very kind and professional

November 14, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Thanks for this fantastic 5⭐ review, Miranda. We really do love to hear this! Well done Tasneeem 👏 -Jade

Rated 5 out of 5 stars

Sandeep was very patient and…

Sandeep was very patient and understanding

November 13, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Hello Tarlok, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Went to store and saw Sandeep who…

Went to store and saw Sandeep who helped me with my enquiries and helped sort out my phone. He's great and so patient.

November 8, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Sandeep was very helpful and welcoming

Sandeep was very helpful and welcoming. He has all the patience in the world and is an asset to your company

November 7, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Thanks for your feedback, Ahmed, and it's lovely to hear that you enjoyed great customer service from Sandeep. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Had q peoblem with my phone and Sandeep…

Had q peoblem with my phone and Sandeep soetee it out very efficently

November 7, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Sandeep with your phone query. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Sandeep was great always a great help

November 6, 2025
Unprompted review
Three UK - 3Store Slough HS logo

Reply from Three UK - 3Store Slough HS

Thanks for your feedback, Sukh, and it's lovely to hear that you enjoyed great customer service from Sandeep. We appreciate you taking the time to share this with us. -Michael

Show reviews in all languages. (74 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look