Super easy to upgrade. Tyler was very knowledgeable as was Elliot. Emplained everything well and I have no doubt that they would be able to answer any questions I may have.
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See what reviewers are saying
The staff were all so helpful and welcoming. I was served by Elliot and I had my young baby with me and he was so patient and helpful and would explain things to make sure I heard and understood whe... See more
Company replied
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... See more
Company replied
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... See more
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Company details
About Three UK - 3Store Stevenage
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
63 Queensway, SG1 1DN, Stevenage, London, United Kingdom
- 01438353984
4.7
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Sorted my phone after virus scare
Sorted my phone after virus scare. Amazing service
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Cynthia. We really do love to hear this! Hope you have a great day 😊 -Jade
Reply from Three UK - 3Store Stevenage
That's lovely to hear, MYLA :) Thank you for a great review -Scott
I have visited the store today in…
I have visited the store today in stevenage and was helped by a man called Elliot he was very helpful as i wanted to buy a new phone he was very imformative aswell thanls again lisa
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Lisa. We appreciate you taking the time to send this over! Well done Elliot 🎉 -Jade
Amazing
The store made the process easy. Walked in for a tablet and they went through all the options. Made my time in store great
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Jacqueline. We really do appreciate it! Have a great day 😊 -Jade
Kyle and Salve were superstars
Kyle and Salve were superstars. Very professional and helpful. They should be promoted for their excellent customer service
October 26, 2025
Unprompted review
Reply from Three UK - 3Store Stevenage
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Wonderful & knowledgeable friendly staff
All the staff in the store were very accommodating, patient, knowledgeable and helped me feel at ease with my phone and plan. Always come here for advice and help, can’t recommend them enough! :)
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Stevenage
Thanks for such a lovely 5⭐ review, Kira! We really do love to hear this -Jade
Salv was q great help
Salv was q great help. Very friendly and I would go back for any future needs.
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Stevenage
That's amazing, Steven -Maxine
Reply from Three UK - 3Store Stevenage
Thanks for the 5⭐ review! We really do appreciate it -Jade
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