Three UK - 3Store Stirling Reviews 

43
TrustScore 4.5 out of 5

4.6

Unit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED Stirling, North, GB


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Rated 5 out of 5 stars

As myself and husband are not tech savy We got new phones and service from start to finish was outstanding ! George coudlnt be anymore helpful, assisting with the purchase of our new samsung phones &... See more

Company replied

Rated 5 out of 5 stars

Very good, no problems with helping out anybody. Excellent customer service and very helpful. Luke and George managed to sort out a good deal for us and helped with our problems.

Company replied

Rated 5 out of 5 stars

Stuart and Summaya were fantastic completely set us up in no time at all! Very knowledgeable and professional!! There are many places you can set up your phone, but chose this one, you won't regret i... See more

Company replied

Rated 5 out of 5 stars

Super helpful. Got my new business phone sorted quickly and without fuss. Extremely knowledgable. Amazing face to face customer service from Stuart. Thank you

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stirling

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED, Stirling, North, United Kingdom

  • 01786469448

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.6

All reviews

(43)

30,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Stuart and Summaya for…

Thanks to Stuart and Summaya for helping with our upgrades, making sure we got the best deal and spending time to get all the devices set up correctly.

Something that’s normally quite stressful was made really easy, very happy with the service.

March 14, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great customer service

Great customer service George was great at helping us set up our new contracts.

March 14, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Thank you so much for taking the time to share this, Melissa! We’re thrilled to hear that George supported you while setting up your new plans. -Afaq

Rated 5 out of 5 stars

Stuart and Summaya were fantastic…

Stuart and Summaya were fantastic completely set us up in no time at all! Very knowledgeable and professional!! There are many places you can set up your phone, but chose this one, you won't regret it. Thank you guys @ 3 Stirling

March 7, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Thank you, Erica, for such a glowing review. We’re delighted to hear Stuart and Summaya made everything seamless and ensured you were fully set up with confidence. Your kind words mean a great deal to us. -Prabhjeet

Rated 5 out of 5 stars

Great service

Came in to ask about an upgrade option. Manager Stuart was quick and efficient. Got a great deal and everything setup.

February 24, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Thank you for the review, Ian! We truly appreciate you sharing your experience. It’s wonderful to hear that Stuart helped you secure a deal that met your expectations. 😊 -Neha

Rated 5 out of 5 stars

Great service

Rob gave myself amazing customer service!! Helped set up new phone and got a great deal on a pixel 10 pro XL

February 15, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Summaya was very helpful has good…

Summaya was very helpful has good knowledge of the products in store

February 8, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Thanks so much, Gavin! We’re thrilled to hear Summaya worked her magic and made the whole experience feel like a miracle, what an expert indeed. ✨ -Kashish

Rated 5 out of 5 stars

Great service

Great service, what else can I say!

February 6, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hey David, that's excellent! 🎉Your words shine with brilliance and joy. Thank you for the 5 ⭐ love. -Ashifa

Rated 5 out of 5 stars

Beth was very helpful!

February 4, 2026
Unprompted review
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Reply from Three UK - 3Store Stirling

Hey Iain! 💫 That’s amazing to hear! Kudos to Beth for making the experience extraordinary. Thank you for your kind words! -Ashifa

Rated 5 out of 5 stars

5 Star Service from Lorian

Lorian helped me upgrade my phone today & the process was simple, stressless and all done in store. thank you for your help :)

January 11, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Summaya was so helpful…

Summaya was so helpful and explained everything so patiently even when I got confused

January 9, 2026
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Getting a new phone after five years

Was an amazing experience very simple and had everything explained to me very well. Got the help to get the exact phone I wanted great experience, very happy.

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Stirling

Hello Liadhain, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Perfect

I was missold in another store (Buchanan Street Glasgow) and the staff in Stirling rectified this perfectly.

Amazing service from Rob, Summaya and Stuart. Cannot fault them

December 30, 2025
Unprompted review
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Reply from Three UK - 3Store Stirling

Hey Robson, that’s amazing! We’re so glad Rob, Summaya and Stuart were able to turn things around and make a positive impact on your experience. Thank you so much for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

Summaya at Three Stirling was so…

Summaya at Three Stirling was so lovely, approachable and helpful. I went in looking for help with my contract and walked out with everything I needed and more. Her colleague was also very helpful. Thanks again for all your help!

December 18, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hi Robyn, wow! It’s amazing to know that Summaya and our team were able to sort everything out and make your experience smooth. Thank you for taking the time to leave such an incredible 5 ⭐ review! Wishing you comfort, peace, and joyful moments this Christmas season. 🎄 -Kashish

Rated 5 out of 5 stars

Great deal & good advice

We went into the store looking to add a booster as we had rooms in our house where the WiFi was non existent. We left with a new 5g router with the option to return it should it not do what we needed. We were happy with that as it brought us up to date and have the best equipment.

December 15, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hi Micky, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Very helpful

Very helpful, quick and informative

November 29, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Amazing

Went in for a upgrade at the Stirling store and was helped by Robert & Lorian they did an amazing job gave us an amazing deal very happy customer

November 27, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hi Daniella, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Great service manager know his stuff

Great service manager know his stuff. Brilliant

November 15, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Brilliant

Brilliant, best phone store in Stirling

November 14, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Deal with Stuart in stirling branch…

Deal with Stuart in stirling branch very professional and very pleasant excellent service as usal

November 14, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Fabulous, Jae. We're happy that Stuart gave you great service in store :) -Scott

Rated 5 out of 5 stars

Great customer service

Great customer service, quick and easy.

November 11, 2025
Unprompted review
Three UK - 3Store Stirling logo

Reply from Three UK - 3Store Stirling

Hello, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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