As myself and husband are not tech savy We got new phones and service from start to finish was outstanding ! George coudlnt be anymore helpful, assisting with the purchase of our new samsung phones &... See more
Company replied
Unit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED Stirling, North, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As myself and husband are not tech savy We got new phones and service from start to finish was outstanding ! George coudlnt be anymore helpful, assisting with the purchase of our new samsung phones &... See more
Company replied
Very good, no problems with helping out anybody. Excellent customer service and very helpful. Luke and George managed to sort out a good deal for us and helped with our problems.
Company replied
Stuart and Summaya were fantastic completely set us up in no time at all! Very knowledgeable and professional!! There are many places you can set up your phone, but chose this one, you won't regret i... See more
Company replied
Super helpful. Got my new business phone sorted quickly and without fuss. Extremely knowledgable. Amazing face to face customer service from Stuart. Thank you
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 8, Ochilview Mall, The Thistles Shopping Centre, FK8 2ED, Stirling, North, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks to Stuart and Summaya for helping with our upgrades, making sure we got the best deal and spending time to get all the devices set up correctly.
Something that’s normally quite stressful was made really easy, very happy with the service.

Reply from Three UK - 3Store Stirling
Great customer service George was great at helping us set up our new contracts.

Reply from Three UK - 3Store Stirling
Stuart and Summaya were fantastic completely set us up in no time at all! Very knowledgeable and professional!! There are many places you can set up your phone, but chose this one, you won't regret it. Thank you guys @ 3 Stirling

Reply from Three UK - 3Store Stirling
Came in to ask about an upgrade option. Manager Stuart was quick and efficient. Got a great deal and everything setup.

Reply from Three UK - 3Store Stirling
Rob gave myself amazing customer service!! Helped set up new phone and got a great deal on a pixel 10 pro XL

Reply from Three UK - 3Store Stirling
Summaya was very helpful has good knowledge of the products in store

Reply from Three UK - 3Store Stirling

Reply from Three UK - 3Store Stirling
Lorian helped me upgrade my phone today & the process was simple, stressless and all done in store. thank you for your help :)

Reply from Three UK - 3Store Stirling
Summaya was so helpful and explained everything so patiently even when I got confused

Reply from Three UK - 3Store Stirling
Was an amazing experience very simple and had everything explained to me very well. Got the help to get the exact phone I wanted great experience, very happy.

Reply from Three UK - 3Store Stirling
I was missold in another store (Buchanan Street Glasgow) and the staff in Stirling rectified this perfectly.
Amazing service from Rob, Summaya and Stuart. Cannot fault them

Reply from Three UK - 3Store Stirling
Summaya at Three Stirling was so lovely, approachable and helpful. I went in looking for help with my contract and walked out with everything I needed and more. Her colleague was also very helpful. Thanks again for all your help!

Reply from Three UK - 3Store Stirling
We went into the store looking to add a booster as we had rooms in our house where the WiFi was non existent. We left with a new 5g router with the option to return it should it not do what we needed. We were happy with that as it brought us up to date and have the best equipment.

Reply from Three UK - 3Store Stirling

Reply from Three UK - 3Store Stirling
Went in for a upgrade at the Stirling store and was helped by Robert & Lorian they did an amazing job gave us an amazing deal very happy customer

Reply from Three UK - 3Store Stirling
Great service manager know his stuff. Brilliant

Reply from Three UK - 3Store Stirling

Reply from Three UK - 3Store Stirling
Deal with Stuart in stirling branch very professional and very pleasant excellent service as usal

Reply from Three UK - 3Store Stirling

Reply from Three UK - 3Store Stirling
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.