Maryam was excellent with her customer service, she provided clear instruction and helped my mother find the best bargain that would fit her phone use. She got us a cheaper contract and was very helpf... See more
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Alexandra, was good with customer handling. We are soo happy with her customer handling. We will come back to visit and purchase the gadgets with her again 😍😍😍.
Company replied
Excellent Service from Rizwana! Rizwana provided excellent customer service while helping me switch my SIM provider and arrange my new broadband. She was knowledgeable, experienced, friendly, and p... See more
Company replied
20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
Company replied
Company details
About Three UK - 3Store Sutton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
93 High Street, SM1 1JF, Sutton, South, United Kingdom
- 02086439126
4.9
Excellent
200 reviews
Asks customers to review
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Reply from Three UK - 3Store Sutton
Woohoo! 🎉 Amazing, Jenna! Great to know that Maryam was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Very friendly and helpful person at 3…
Very friendly and helpful person at 3 store. Professional service by Rizwana.
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Caroline, thank you for taking the time to share this. It’s great to hear that Rizwana provided the support you needed and made things easier for you. Hope to see you again soon! -Afaq
Rizwana did a perfect job
Rizwana did a perfect job. very happy with her service and 10 stars for her. thank you
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hi there, thank you so much for the amazing shout‑out for Rizwana! Feedback like yours doesn’t just brighten our day 😍 it motivates us to keep raising the bar and delivering even better experiences every day. -Arvind
Rizwana gave me the best service thank…
Rizwana gave me the best service thank you so much. Happy and got a best deal possible.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Customer service was good.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for sharing 🌟 It’s wonderful to hear you were happy with the service you received. -Shivam
Very happy with the service given by…
Very happy with the service given by Rizwana! Got the best deal possible on sim only. Thank you.
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey Kay, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Katherine was absolutely amazing team…
Katherine was absolutely amazing team Whitgift for life Kingston
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for sharing this, Neil. Great to hear Katherine and the team at our Whitgift branch made such a positive impact 😊 Hope you have a lovely day. -Arvind
A few days ago I went to the SIM card…
A few days ago I went to the SIM card shop at number 3 on Sutton High Street.
The employee, named KAT, was very helpful. Her work style was extremely professional and decisive. I am very grateful to her.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you for this incredible 5 ⭐ review, BẢO. We absolutely love hearing that Kat made you feel welcome and assured. -Scott
Best man in that shop
Best man in that shop, Intinsar he sorted me out quickly and precisely! Never in doubt about getting my né phone and my mrs phone with him!
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you for taking the time to leave this review, Amanda! Great to know Intinsar helped both of you with such efficiency. 😊✨ -Veronica
Jenny was an amazing help
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey David, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Intisar was Very helful
Intisar was Very helful, would recommended coming here
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Sutton
Hey Meredith. We’re glad to hear that Intisar provided you with excellent support during your visit. We truly appreciate your support. 😊 -Prabhjeet
Popped into the store to see Samir
Popped into the store to see Samir, I was having problems with receiving phone calls, he was able to sort within 5 minutes and working fine.
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Nathan, we're thrilled to hear this! 💙 Samir made everything smooth and hassle‑free, with your calling issue resolved. Thanks for sharing your experience! -Neha
Was well whith Intisar amazing network…
Was well whith Intisar amazing network services really help full offer best price plsn. Love three.
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey Johana. We’re glad Intisar offered exceptional support and helped you secure the right plan at great value. Thank you for your kind words! ☺️ -Prabhjeet
Intisar and Danny were very helpful…
Intisar and Danny were very helpful today. Very appreciate Intisar's help with my new phone.
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you for your feedback, Justin! We’re delighted that Intisar and Danny provided great support, and we’re glad Intisar made sure you were all set with your latest device. 😊📱 -Veronica
Rizwana was a great help assisting and…
Rizwana was a great help assisting and dealing with our transfer of accounts also with the whole process
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
We’re so happy to hear that Rizwana made the switch‑over clear and simple for you. Thank you for taking the time to share this feedback, Vince. 😊🌟 -Veronica
Reply from Three UK - 3Store Sutton
Hey Ellie! It's wonderful to hear that Rizwana made your experience truly exceptional. Your feedback truly brightened our day. ☺️ -Prabhjeet
Intisar is a very lovey helpful young…
Intisar is a very lovey helpful young man, helped me patiently. I am very satisfied. Thank u
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you, Shima! We’re delighted to hear that Intisar provided you with excellent service today. He truly enjoys helping customers, and we’re glad your experience was so positive! 🥰 -Kashish
Daniel the assistant store manager
Daniel the assistant store manager
Knowledgeable polite proffesional a credit to the store to sutton and the company
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Wow Michael 🎉 It’s wonderful to hear that Daniel made your experience seamless at our Sutton branch. Thank you for taking the time to leave an incredible 5 ⭐ review. -Arvind
Amazing service with three store in…
Amazing service with three store in Sutton. Intisar store advisor help me for all my contract and sim plan he's really helpful 👍
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hi Jennie, thank you for taking the time to share your experience. It's great to know that Intisar at the Sutton store gave you the support you needed. 😊 -Neha
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