Maryam was excellent with her customer service, she provided clear instruction and helped my mother find the best bargain that would fit her phone use. She got us a cheaper contract and was very helpf... See more
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Alexandra, was good with customer handling. We are soo happy with her customer handling. We will come back to visit and purchase the gadgets with her again 😍😍😍.
Company replied
Excellent Service from Rizwana! Rizwana provided excellent customer service while helping me switch my SIM provider and arrange my new broadband. She was knowledgeable, experienced, friendly, and p... See more
Company replied
20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
Company replied
Company details
About Three UK - 3Store Sutton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
93 High Street, SM1 1JF, Sutton, South, United Kingdom
- 02086439126
4.9
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Rawzanna was very friendly and…
Rawzanna was very friendly and professional, helped me choose my new phone that would be easy to use
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you for sharing this with us. It’s wonderful to hear that Rawzanna offered such great support and helped you feel confident in choosing a new phone. Wishing you a wonderful day! -Afaq
Best sales and knowledge person in…
Best sales and knowledge person in store at three with initisar.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks so much! 🎉 We’re delighted that Initisar was able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish
Amazing customer service and best…
Amazing customer service and best knowledge with sales also dealing with customer intisar help me with new price plan and also move my 3 line with three and give best price for home broadband.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Irina, this is wonderful to hear! Intisar loved helping you find the right plan and getting everything sorted in one go. Thanks for trusting us with your lines and broadband 🤗 -Ayesha
Alexandra was very straightforward and…
Alexandra was very straightforward and helpful with helping me switch to Three
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hi Sheikh, thank you for sharing your experience 🎯 Delighted to know Alexandra kept everything clear and guided your switch smoothly. Here’s to more great experiences ahead 💙 -Arvind
Was very good and efficient Intisar was…
Was very good and efficient Intisar was very helpful with my phone
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very helpfull
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hello Daniel, we’re happy to hear you had a great experience with us. Thank you so much for the ⭐ review! -Neha
Intisar was very helpful
Intisar was very helpful, kind and passionate.
I am grateful for his service
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Absolutely fabulous, Nataliya! We’re glad Intisar was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Amazing service really friendly staff
Amazing service really friendly staff, intisar and catherine were really helpful. Cant really say anymore other than the pair are just super nice n helpful 🔥❤️
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you for sharing this amazing feedback, Lewis! It’s wonderful to hear that Intisar and Catherine made your visit so welcoming and that their support really stood out. -Afaq
denisa was really helpful,communicated…
denisa was really helpful,communicated and explained everything. denisa was professional, knowledgeable and friendly. overall a joy to be served by her.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you, David 😊 for such an uplifting review. We're glad to hear Denisa provided such expert guidance and made sure every detail was shared with a welcoming approach. Here's to more great experiences ahead 💙 -Arvind
Rizwana gave me the best home broadband…
Rizwana gave me the best home broadband deal and she was very kind and helpful. Thanks to her!
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks, Ali! 🌟 It’s wonderful to hear how Rizwana’s kindness and effort made your broadband experience so rewarding. Thank you for sharing this with us, it means a lot! 😉 -Kashish
Alexandra was very personable and was a…
Alexandra was very personable and was a great help to me and sorted my problem
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Love hearing this, Robena 💫 We're delighted that Alexandra took such great care of you and made sure everything was sorted just the way you needed 💛 Here's to many more happy moments ahead 🥰 -Arvind
The lady Rizwana was very good and…
The lady Rizwana was very good and helpful
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey Michael, great to hear that Rizwana made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq
Resolved issue with Internet
Resolved issue with Internet, issued new sim card
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey Chloe, that’s superb! 🎉 We’re glad everything was sorted out smoothly for you. 😊 -Veronica
Good customer service by Rizwana
Good customer service by Rizwana. Very friendly, helpful
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Hey Salim, We’re thrilled that Rizwana made your experience so positive! Thank you so much for this amazing 5⭐ review! -Veronica
Amazing Service
I just left 3, and I want to say that Intisar and Daniel were absolutely amazing. They were very friendly, professional, and incredibly helpful throughout my visit. Their customer service was excellent and made the experience very pleasant. Thank you both for your great service!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you so much for sharing your experience, Donald. It’s wonderful to hear how warmly Intisar and Daniel welcomed you and how attentively they supported you throughout your visit. Their dedication to creating a smooth and enjoyable experience truly reflects the high standards of service we strive for. -Manavata
Great service from Kat at Sutton…
Great service from Kat at Sutton branch.
Very helpful,sorted out my contract at no time.Very happy customer here.
Thank you
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
It’s great to hear Kat’s professionalism at our Sutton store made your experience seamless, Berat. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
Professional and was able to answer our…
Alexandra was a good Professional and was able to answer our questions
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Christopher, this absolutely made our day! Alexandra loved helping you out, and we’re so glad she could answer everything you needed. She’s a star! 😃 -Ayesha
Reply from Three UK - 3Store Sutton
Amazing, Ab! We're glad to hear that Maryam provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Excellent service and customer…
Excellent service and customer asssitance by Mariam/Myriam at the Sutton shop. Mariam/Myriam found us a much better deal for our joint accounts. Thank you soooo much Mariam or Myriam - not sure about the spelling. They are so lucky to have you in their team.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you for this fantastic review, Glykeria! We’re delighted that Mariam was able to help you and improve your joint account offer. We’re very fortunate to have them on our team. ✨ -Veronica
Reply from Three UK - 3Store Sutton
Hi Darkhshinda, it's brilliant that Rizwana's dedicated support provided such a positive experience for you. -Kishan
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