Maryam was excellent with her customer service, she provided clear instruction and helped my mother find the best bargain that would fit her phone use. She got us a cheaper contract and was very helpf... See more
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Rizwana at the Sutton was truly outstanding. She dealt with my query in a very professional manner. You should be very proud that she works for your company.
Company replied
Excellent Service from Rizwana! Rizwana provided excellent customer service while helping me switch my SIM provider and arrange my new broadband. She was knowledgeable, experienced, friendly, and p... See more
Company replied
20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
Company replied
Company details
About Three UK - 3Store Sutton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
93 High Street, SM1 1JF, Sutton, South, United Kingdom
- 02086439126
4.9
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Rizwana gave me an excellent service…
Rizwana gave me an excellent service she gave gave me sim deal with roaming included.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Cat is amazing.
Cat is amazing.. And she needs to be a manager.. Was great meeting her. The manager to was very good... Great people here!
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
We really appreciate your 5 ⭐ review, Ogomegbunem. Cat’s commitment stands out and we're sure she'll be so pleased to see this review. Thank you for sharing such encouraging feedback. ☺️ -Shivam
20 min wait
20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for your review, Becca -Maxine
Absolutely in the right profession-…
Absolutely in the right profession- went in for a phone and came out with a lot more. Friendly and highly recommend!
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for this fantastic 5⭐ review, Kelly. We really do love to hear this! Hope you have a great day 😊 -Jade
Katherine was amazing at her service
Katherine was amazing at her service , she helped very much and was fantastic at explaining everything in detail .. thank you very much for your help kat
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for your feedback, Isabel, and it's lovely to hear that you enjoyed great customer service from Katherine. We appreciate you taking the time to share this with us. -Michael
Hello
Hello. I was attended by Rizwana. She was too polite and clarified all my queries. She was too patient with the me. As a customer I was very satisfied with the service today.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for this amazing 5⭐ review, Sriramana. We really appreciate you taking the time to send this over to us! Great work Rizwana🎉 -Jade
Rizwana was very helpfull and kind
Rizwana was very helpfull and kind. She gave us the best deal for Home broadband. Thank you
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
That's great Stefka. We’re delighted Rizwana went above and beyond to deliver exceptional support and secured the best deal for you. Thank you for the 5-star review. -Ashifa
Very helpful and made it quick which…
Very helpful and made it quick which was good
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Rizwana is very kind and she gave me…
Rizwana is very kind and she gave me thebbest deal possible for christmas! Thank you love
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hey Errol, this is what we love to hear! We’re so happy this is the service you received, so we’ll certainly be passing your feedback on. -John
Rizwana went above and beyond to help…
Rizwana went above and beyond to help me today with upgrading my plan. Fantastic customer service!
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for your feedback, Joanna, and it's lovely to hear that you enjoyed great customer service from Rizwana with your upgrade. We appreciate you taking the time to share this with us. -Michael
Punit went above & beyond & was very…
Punit went above & beyond & was very courtious & helpful
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for this amazing 5⭐ review, Jill. We really appreciate you taking the time to send this over to us! Great work Punit 🎉 -Jade
The service was great Rizwana was very…
The service was great Rizwana was very lovely!
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very good service provided by Rizwana
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Maryam and Alexandra were awesome
Maryam and Alexandra were awesome! They helped me out!:)
Thank you!
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Alexandra was so helpful and sorted out…
Alexandra was so helpful and sorted out my order so fast lovely Lady was a pleasure
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Excellent service by Rizwana
Excellent service by Rizwana, very patient would recommend !!
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hi Becka, thanks so much for letting us know about your experience this is what we love hearing from our customers! -John
Rizwana gave us the best deal possible…
Rizwana gave us the best deal possible with 2 unlimited sim cards as a black Friday deal. Thank you rizwana. Very kind and helpful person at sutton
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hello Noor, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Rizwana a very calm and lovely person…
Rizwana a very calm and lovely person who helped me alot
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
That sounds like a great experience, Klara, we're glad to hear it :) Thank you -Scott
Rizwana Lovley helpful would recommend…
Rizwana Lovley helpful would recommend again
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thank you for a lovely review for Rizwana, William, we appreciate it :) -Scott
Very good service from Rizwana
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Fantastic to hear, Upendra. We're glad Rizwana could help :) -Scott
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