Maryam was excellent with her customer service, she provided clear instruction and helped my mother find the best bargain that would fit her phone use. She got us a cheaper contract and was very helpf... See more
Company replied
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Rizwana at the Sutton was truly outstanding. She dealt with my query in a very professional manner. You should be very proud that she works for your company.
Company replied
Excellent Service from Rizwana! Rizwana provided excellent customer service while helping me switch my SIM provider and arrange my new broadband. She was knowledgeable, experienced, friendly, and p... See more
Company replied
20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
Company replied
Company details
About Three UK - 3Store Sutton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
93 High Street, SM1 1JF, Sutton, South, United Kingdom
- 02086439126
4.9
Excellent
201 reviews
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I visited the Three Sutton store on 23…
I visited the Three Sutton store on 23 Nov 2025 and was served by Rizwana, she was incredibly friendly, knowledgeable and able to provide quick and accurate advice. She had great customer service, and made me feel informed as she guided me through the options. Great experience, and Rizwana is an asset to the team! Thanks!
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Sutton
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Rizwana was very helpful and kind she…
Rizwana was very helpful and kind she gave us the best deal possible with 2 unlimited SIM cards and 2 home broadband. Thank you
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent customer care from Rizwana at…
Excellent customer care from Rizwana at Sutton
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Rizwanawas wonderful
Rizwanawas wonderful. Helped me instantly and effectively
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
We're glad Rizwanawas made it easy for you, Petrus :) Thanks for the review -Scott
Rizwana gave me the best black Friday…
Rizwana gave me the best black Friday deal which includes sim and a Tab. I'm happy with the service I got today. Thank you
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Rizwana helped me solve my SIM problem…
Rizwana helped me solve my SIM problem and she upgraded me to a better plan with a tablet included in the deal. I'm so happy with the deal
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for this fantastic 5⭐ review, Kapil. We really do appreciate you taking the time to send this over! Great work Rizwana 🎉 -Jade
Customer service was very helpful and…
Customer service was very helpful and polite Razwana
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for your feedback, Lucas, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Rizwana was best she give me the sim…
Rizwana was best she give me the sim deal with home braodband for the best price possible thank you
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for this amazing 5⭐ review, Thomas. We really do appreciate you taking the time to send this over! Well done Rizwana 🎉 -Jade
Rizwana is the best advisor she sorted…
Rizwana is the best advisor she sorted my problems with the phone delivery and she gave us the new phone today and she gave us the home broadband and sim and a tablet include which makes an amazing deal all together. Kind and patient. Thank you rizwana. God bless you
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hello Silvia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Sutton
Thanks for this amazing 5⭐ review, Richa. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Sutton
Hello Catarina, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Met with Rizwava
Met with Rizwava, who helped me get their new broadband device which meets all my needs.
Great service..
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Thanks for your feedback, Karthik, and it's lovely to hear that you enjoyed great customer service from Rizwana. We appreciate you taking the time to share this with us. -Michael
Rizwana is really nice and helpful
Rizwana is really nice and helpful, thanks a lot.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
We totally appreciate your 5* review- Have a nice day -Maxine
Punit helped me to get replacement sim…
Punit helped me to get replacement sim less than 5mins offered value deals also
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Maryam was lovely and helpful and knew…
Maryam was lovely and helpful and knew her stuff.. Our contract was renewed with ease. It was a pleasure 5*
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
I experienced very good and fantastic…
I experienced very good and fantastic as well as I like the offer which you give of tab which is amazing.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
The stuff is really friendly and they…
The stuff is really friendly and they really helpful
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Had a very pleasant interaction with…
Had a very pleasant interaction with Mrs Rizwana customer advisor. She was very helpful and explained every question very nicely. She was very knowledgeable and convincing. Wish her best of luck.
Hamid Khan
October 30, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
That's fantastic, Hamid. It's lovely to hear you had such a good experience with Rizwana. Thank you for leaving a 5 star review -Scott
Rizwana gave me the excellent service…
Rizwana gave me the excellent service with 4 Sims and 1 home broadband includes in an amazing price🤩 thank you for the best service and well done for your job. Keep smiling
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Sutton
That's fabulous, Marek. We're lucky to have you join us, and wish you the best with your new contracts. Thank you for leaving Rizwana this 5 star review :) -Scott
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