Maryam was excellent with her customer service, she provided clear instruction and helped my mother find the best bargain that would fit her phone use. She got us a cheaper contract and was very helpf... See more
Company replied
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Maryam was excellent with her customer service, she provided clear instruction and helped my mother find the best bargain that would fit her phone use. She got us a cheaper contract and was very helpf... See more
Company replied
Rizwana at the Sutton was truly outstanding. She dealt with my query in a very professional manner. You should be very proud that she works for your company.
Company replied
Excellent Service from Rizwana! Rizwana provided excellent customer service while helping me switch my SIM provider and arrange my new broadband. She was knowledgeable, experienced, friendly, and p... See more
Company replied
20 min wait, no one acknowledged we were there, finally get served by someone, as a customer id appreciate if someone said 'hi we are understaffed and there will be a wait'
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

93 High Street, SM1 1JF, Sutton, South, United Kingdom
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Had a great experience getting my first contract here in the UK. Rizwana explained every detail and showed me great offers I have been missing out on since joining Three over three years.

Reply from Three UK - 3Store Sutton
Rizwana was very kind and helpful she give me the best deal with a home broadband and a phone contract. Thank you

Reply from Three UK - 3Store Sutton
Rizwana is the best advisor she helped me to fet a fantastic deal with 2 sims ans tab and a home broadband. I'm very impressed with her kind behaviour. Thank yoh

Reply from Three UK - 3Store Sutton
Sandra patience and calm demeanor when dealing with challenging customer like me is really remarkable. I love their service.

Reply from Three UK - 3Store Sutton
Great customer service, respectable, helpful and clear.
Thank you Alexandra

Reply from Three UK - 3Store Sutton
Great costume service I am very happy thanks

Reply from Three UK - 3Store Sutton
Excellent service today from Maryam

Reply from Three UK - 3Store Sutton

Reply from Three UK - 3Store Sutton
Wonderful customer service maryam
Thank you

Reply from Three UK - 3Store Sutton
Rizwana is really fantastic and she gave us the best SIM deal unlimited with roaming included. Thank you Rizwana

Reply from Three UK - 3Store Sutton
Rizwana gave us the best deal. She is amazing advisor. Thank you

Reply from Three UK - 3Store Sutton
Rizwana was a great customer service provider..I am really happy with the service

Reply from Three UK - 3Store Sutton

Reply from Three UK - 3Store Sutton
Rizwana had really good customer service and help solve what we requested

Reply from Three UK - 3Store Sutton
Rizwana is good support us on finding a good deal on home broadband and personal sim phone.

Reply from Three UK - 3Store Sutton

Reply from Three UK - 3Store Sutton

Reply from Three UK - 3Store Sutton

Reply from Three UK - 3Store Sutton

Reply from Three UK - 3Store Sutton
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