The whole team were fantastic and so helpful. There was an error on my contract from doing it online so I went instore and they sorted it straightaway and explained every step to me. Steven and Simon... See more
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I went in with what i thought was big issues, all the staff were really helpful, i would like to personally thank simon chloe and steven, sorry for your coffee going cold haha Thanka guys Dan and... See more
Company replied
I visited the Truro 3 store to upgrade my phone. I had a really good experience with Chloe who was really helpful, informative and just generally really nice! She helped me choose an upgrade and liste... See more
Company replied
Chloe was in training but was really good to deal with, friendly but not pushy or trying to baffle me with every deal on offer. She had the back up on a fully trained sales assistant (sorry, I didn’... See more
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Company details
About Three UK - 3Store Truro
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
6 Pydar Street, Truro Pydar Street, TR1 2AR, Truro, South, United Kingdom
- 01872278750
4.8
Excellent
74 reviews
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Chloe was incredibly nice and a great help
Chloe was incredibly nice and a great help. Amazing service.
October 6, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Lovely, Hippo! We absolutely love hearing this. We’re so glad you received the best support from Chloe, and we can’t wait to welcome you back soon! 😉 — Three Social Media Team
Maisie was super helpful!
Maisie was super helpful and got the the best deal for my plan. I was in and out the shop in no time and I feel very satisfied with the deal she gave me.
October 3, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hey Fleur, thank you for taking the time to leave us an amazing 5⭐ review! 😊 We're delighted to hear that Maisie provided such a smooth and efficient experience, helping you find an option that suited your needs while making the process quick and hassle-free.-Three Social Media Team
The whole team were fantastic and so…
The whole team were fantastic and so helpful. There was an error on my contract from doing it online so I went instore and they sorted it straightaway and explained every step to me. Steven and Simon were super helpful and made it so easy. Would 100% recommend the Truro store!
September 30, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi, Grace. We're thrilled to hear that Steven and Simon provided such fantastic support at our Truro branch and got that contract glitch sorted out for you seamlessly. We always want things to be as straightforward as possible. 😇 - Three Social Media Team
I went in with what i thought was big…
I went in with what i thought was big issues, all the staff were really helpful, i would like to personally thank simon chloe and steven, sorry for your coffee going cold haha
Thanka guys Dan and Lauren
September 30, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi Jack, thank you for your review. We're delighted to hear Ant provided such professional support and made getting everything sorted with your phone a smooth and straightforward experience.— Three Social Media Team
I visited the Truro 3 store to upgrade…
I visited the Truro 3 store to upgrade my phone. I had a really good experience with Chloe who was really helpful, informative and just generally really nice! She helped me choose an upgrade and listened to what I was asking! Thank you so much Chloe:)
September 26, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hello Katie, we're delighted Chloe at our Truro store could help with your upgrade and make sure you found the right option. Thank you for your 5⭐ review. - Three Social Media Team
Great service by Maise
Great service by Maise, brought 2 new phones quick and simple
September 26, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi Steven, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Maise made the process straightforward and helped get everything sorted with ease.
Three Social Media Team
Reply from Three UK - 3Store Truro
We love hearing this, Mohammed. What a fantastic shout-out for James. We're delighted his stellar service made such a strong impression. Thanks for sharing your kind words.
Three Social Media Team
Reply from Three UK - 3Store Truro
Thanks for sharing this, Dan. What a lovely mention for Simon. We're delighted he could help and leave such a positive impression.
Three Social Media Team
simon was amazing and so helpful thank…
simon was amazing and so helpful thank you!
September 14, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hey Erin, we're glad to hear Simon was able to provide the support you needed and make such a positive impression. Thank you for the feedback. 😊💚
-Three social Media team.
James and Simon both super helpful
James and Simon both super helpful. Highly recommend popping in. Super easy process.
September 14, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi Tobi, Thanks so much for the fantastic review! We're thrilled to hear that James and Simon made your visit so smooth and were super helpful. 😇 - Three Social Media Team
Well done Three
Very polite, helpful and sorted quickly once served.
September 5, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi Maggie, thank you for your review. We're pleased everything was resolved smoothly and left such a positive impression. We appreciate your feedback. 💜
Three Social Media Team
Fab experience
Was helped by Chloe to set up a new contract with Three, was offered great deals, she was super friendly and helpful, would 100% recommend to others.
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Your shout‑out is WOW, Zaida ✨ We're delighted that Chloe's welcoming approach helped you find great value while getting everything in place with confidence. Your recommendation says it all 💙
- Three Social Media Team
Very helpful and informative highly…
Very helpful and informative highly recommended
August 29, 2026
Unprompted review
Reply from Three UK - 3Store Truro
We love hearing this, Russell ✨ We're delighted to know the guidance provided was both insightful and valuable, thank you for the recommendation 💙
– Three Social Media Team
Great service from Simon at the Truro…
Great service from Simon at the Truro store helping me with getting a new phone. He found me a good deal & was very helpful and friendly, along with other members of staff who where there, thanks Kayleigh
August 29, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Thank you so much for the 5-star review, Kayleigh! 😊 We are thrilled to hear that Simon and the Truro team gave you such fantastic service.
— Three Social Media Team
James has been very helpful on our…
James has been very helpful on our contract upgrade. Smooth process, and it was done in less than 20 minutes.
August 29, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi there 🎉 Thanks for giving James a well-deserved shout-out, we're delighted he could get everything sorted so efficiently 😊
– Three Social Media Team
Got a better deal
Got a better deal, broadband and mobile. Happy overall. Staff member James in Truro branch helped us out and made the process easy.
August 23, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hey Arek. Boom! 💥 James totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Blown away by Simon's customer service
Blown away by Simon's customer service, great knowledge of the different handsets / three's deals. Very happy with my new deal. Cheers!
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi Dominic, thank you for the fantastic feedback. We’re thrilled to hear that Simon offered outstanding guidance and helped you secure a deal you’re really pleased with.
‑Three Social Media Team
Staff are friendly and helpful
Staff are friendly and helpful. Haven’t used the wifi yet so unsure if it’s a good deal but nice people.
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi Craig, thanks for sharing your feedback. It’s great to know the team made a positive impression, and we hope your WiFi experience gives you the confidence you’re looking for. — Three Social Media Team
Reply from Three UK - 3Store Truro
Hi there, thanks for taking the time to leave us a 5 ⭐ review. It’s lovely to know our team made a positive difference. — Three Social Media Team
Very informative and professional
Very informative and professional, he was patient and knowledgeable
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Truro
Hi Lewis, it’s lovely to know you received clear guidance and felt confident throughout, with the advisor taking the time to give you the right support. — Three Social Media Team
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