Three UK - 3Store Walthamstow SC Reviews 

133
TrustScore 5 out of 5

4.9

Unit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR Walthamstow, London, GB


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Rated 5 out of 5 stars

I had such a positive experience with Sanda at the Three store in Walthamstow. She was incredibly patient, friendly and professional while helping me upgrade my contracts. She took the time to exp... See more

Company replied

Rated 5 out of 5 stars

Both Sanda and Mihai were excellent in sorting out a number of issues i had with how my Three accounts were set up. They were respectful , helpful and got all but I problem sorted and that issue is be... See more

Company replied

Rated 5 out of 5 stars

Our sales person was really helpful and attentive. The three system was playing up. I wanted a phone for my daughter and son - my daughters phone was approved my sons was not as the system didn’t allo... See more

Company replied

Rated 4 out of 5 stars

My assistant was Kat and another gentleman who were very helpful explaining all options and was comforting, Setting up my hub made my life easier and when I got home plugged it all in and no issues... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Walthamstow SC

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR, Walthamstow, London, United Kingdom

  • 02085204960

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

Kat has been super helpful in selling…

Kat has been super helpful in selling me a phone that suits my need.Credit to her and the team my phone transfer was so straight forward.Would definitely recommend again

January 9, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

People who helped very helpful

People who helped very helpful
Miraj was always ready to assist with
Questions i was not sure about.

January 9, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Friendly staff (andreea)

Friendly staff (andreea)
Always helpful in this office when I need to speak to someone

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Yay! We absolutely love hearing this! 🎉 Andreea sounds like a gem. We’re so glad you always get the help you need. Thanks for making our day, hope yours is just as amazing! -Kashish

Rated 5 out of 5 stars

Miraj made my done by solving the…

Miraj made my done by solving the problem and issue I was facing through my mails

January 6, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hey Nesther, thank you for the 5 ⭐ review! We're thrilled to know that Miraj made your experience seamless and joyful. Have a wonderful day. -Manavata

Rated 5 out of 5 stars

Really good customer service

Really good customer service
Very helpful and helpful on finding the best deals possible for what I wanted
Nothing bad to say at all

December 30, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hello Elliot, we’re super glad to know our team provided excellent support and helped you find the best deals. Thanks for making our day with your awesome feedback! 🎉 -Kashish

Rated 5 out of 5 stars

Hurray I got my new device.Here I met…

Hurray I got my new device.Here I met store manager Riccardo. He was so nice with us in choosing our loved devices and helped a lot. Will visit this store again to buy more devices in future just for him.

December 30, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hi Akki, thanks for this fantastic 5⭐ review! We’re thrilled to hear that Riccardo provided excellent support. -Neha

Rated 5 out of 5 stars

3 company is genuine and I love the…

3 company is genuine and I love the fact that you get sorted with every issue you present.

December 27, 2025
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Kat was very helpful and helped me to…


Kat was very helpful and helped me to get a better deal amazing service

December 13, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

We're elated that Kat could advise you on a deal better suited to your needs, Svitlana :) Thanks for a terrific review -Scott

Rated 5 out of 5 stars

Very helpfull.

Very helpfull.
Sadia helped me

December 11, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff/XXXX. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

i went to the store as my sim stopped…

i went to the store as my sim stopped working, a lovely lady named sadia helped me and sorted out the issue

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

This is what we like to hear. Thanks for the 5⭐ review! Great work Sadia 🎉 -Jade

Rated 5 out of 5 stars

Kat was outstanding

Kat was outstanding! She was very helpful and kind.

December 6, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Miraj was very healthful and patient

Miraj was very healthful and patient. Answered all the questions an did a great job at assisting.
Couldn’t ask for better customer service.
Very polite.
Thank you Miraj for your help.

December 3, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Thanks for your feedback, Joanna, and it's lovely to hear that you enjoyed great customer service from Miraj. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Kat was extremely helpful

Kat was extremely helpful

November 29, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Customer Advisor made the difference

Customer advisor Andreea was very helpful, and patient, gave clear advice of what is on offer and what to consider. Really helped me in my decision

November 29, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Sadie served me with a quick and…

Sadie served me with a quick and professional attitude and answered all my queries and helped me to get the best contract suitable for my needs.

November 28, 2025
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Thanks for your feedback, Frank, and it's lovely to hear that you enjoyed great customer service from Sadie with your new contract. We appreciate you taking the time to share this with us. -Michael

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