Three UK - 3Store Walthamstow SC Reviews 

133
TrustScore 5 out of 5

4.9

Unit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR Walthamstow, London, GB


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Rated 5 out of 5 stars

I had such a positive experience with Sanda at the Three store in Walthamstow. She was incredibly patient, friendly and professional while helping me upgrade my contracts. She took the time to exp... See more

Company replied

Rated 5 out of 5 stars

Both Sanda and Mihai were excellent in sorting out a number of issues i had with how my Three accounts were set up. They were respectful , helpful and got all but I problem sorted and that issue is be... See more

Company replied

Rated 5 out of 5 stars

Our sales person was really helpful and attentive. The three system was playing up. I wanted a phone for my daughter and son - my daughters phone was approved my sons was not as the system didn’t allo... See more

Company replied

Rated 4 out of 5 stars

My assistant was Kat and another gentleman who were very helpful explaining all options and was comforting, Setting up my hub made my life easier and when I got home plugged it all in and no issues... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Walthamstow SC

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR, Walthamstow, London, United Kingdom

  • 02085204960

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

The best customer service from SANDA.

The best customer service from SANDA at Walthamstow Selborne branch

March 20, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Thank you, Jayjay, for your fantastic feedback. We’re delighted to hear that Sanda made your visit to our Walthamstow Selborne store such a positive experience. It’s wonderful to know her dedication left such a strong impression. 🥰 -Prabhjeet

Rated 5 out of 5 stars

I met Andreea at the shop she gave me…

I met Andreea at the shop she gave me good service she should keep it up.

March 17, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hey Osei, that’s impressive! We’re so glad to hear Andreea helped you have such a positive experience. -Veronica

Rated 5 out of 5 stars

Went in to the store as my sim stopped…

Went in to the store as my sim stopped working, I was served by a lovely lady named sadia. Very helpful

March 16, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hi Cecilia, we’re thrilled to hear this! 💙 Sadia made everything smooth and hassle free by fixing your SIM. Thanks for sharing your experience! -Neha

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Thank you , Andreea.

March 14, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hey Bojidar, we’re so happy to know you received the best help from Andreea! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha

Rated 5 out of 5 stars

Andreea was helpful

Andreea was helpful and understanding. She helped solving my issue.

March 14, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

I was happy with the service I received…

I was happy with the service I received everything was clear and understandable.

March 12, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Amazing, Rose! We’re glad your experience felt seamless and reassuring, and it’s wonderful to know our team could guide you with confidence. Thank you for your kind words! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Kat was amazing in assisting with my…

Kat was amazing in assisting with my query

March 8, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Oh wow, Denis, that’s amazing 🌟 We’re delighted that Kat provided such great support and got everything sorted just the way you needed. Wishing you lots of smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

I was served by sadia

March 4, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hey Lynfordd, we’re thrilled that Sadia made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Miraj what a dude helped for buying new…

Miraj what a dude helped for buying new phone along with it did all the phone setup and helped me in such a amazing aspect great guy

March 1, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Thomas, we’re thrilled that Miraj delivered an exceptional experience and helped set up your new phone. Your wonderful feedback has filled us with joy! -Suhaas

Rated 5 out of 5 stars

What an incredible dude Miraj is i was…

What an incredible dude Miraj is i was facing issue with my sim and broadband and that man is expert at his job.

February 23, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Tech hiccups don’t stand a chance, Daniel. We’re glad Miraj’s patience and expertise got your sim and broadband back in action, and even happier we delivered the kind of service that made your day! -Ashifa

Rated 5 out of 5 stars

I was served by sadia

I was served by sadia. Very helpful lady.

February 23, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

That’s wonderful to hear, Ramadhani 🎉 Sadia will be thrilled to know she made such a positive impact. 💕 -Shivam

Rated 4 out of 5 stars

My assistant was Kat and another…excellent service

My assistant was Kat and another gentleman who were very helpful explaining all options and was comforting,
Setting up my hub made my life easier and when I got home plugged it all in and no issues at all, I’m totally grateful for their service.

February 20, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hi Lyndon. We’re delighted to hear Kat and our colleague were able to guide you through the options and make the setup smooth and reassuring. It’s great to know your hub is working perfectly and making life easier. We’ll keep working to make your next experience even better. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Upgrade ans new purchase

Kat im very happy with you thanks for everything have a good day 😊

February 12, 2026
Unprompted review
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Reply from Three UK - 3Store Walthamstow SC

Hello Mariam, we’re thrilled Kat left such a positive impression. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

I was served by sadia

I was served by sadia. She was very helpful

February 11, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

It’s great to know that Sadia provided the guidance you needed, Aferdita. Our team aims to be as attentive and supportive as possible during every interaction. We're glad she could make your experience a positive one. -Kishan

Rated 5 out of 5 stars

I was helped today around 3 PM by…

I was helped today around 3 PM by Katarzyna, and I honestly just had to leave a review. She was so kind, patient, and helpful, you can really tell she cares about doing a great job.

She took the time to explain everything clearly and made the whole process easy and stress-free. It’s rare to come across customer service like this these days.

Thank you so much, Katarzyna you really made my day. Really appreciate your help!

February 7, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

A perfect score 😍, with your satisfaction as our top priority, Ed. Katarzyna has a gift for turning ordinary visits into moments of ease and joy. We’re excited to welcome you back and deliver brilliance again. -Ashifa

Rated 5 out of 5 stars

Sadia helped me

January 30, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hi Michael, thank you for sharing your feedback 😊 We're so pleased Sadia could assist you so effectively. -Arvind

Rated 5 out of 5 stars

Our sales person was really helpful and attentive

Our sales person was really helpful and attentive. The three system was playing up. I wanted a phone for my daughter and son - my daughters phone was approved my sons was not as the system didn’t allow the application to complete. The sales assistant, after a lot of tweaking to the application managed to get both applications approved. She was hreat

January 17, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

That’s awesome, Matt 🎉! We’re glad you received such caring and helpful support. The team went above and beyond to make sure both your kids got their phones, and we truly appreciate you sharing your wonderful experience. -Manavata

Rated 5 out of 5 stars

wi fi services

Excellent customer service. Riccardo was great. Gave me different options and even offered a discount thank you

January 17, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hello Victor, we’re glad Riccardo provided excellent support and that everything went smoothly for you. Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Kashish

Rated 5 out of 5 stars

Setting my new phone

Amazing help from Mihai & team Walthamstow.

January 15, 2026
Unprompted review
Three UK - 3Store Walthamstow SC logo

Reply from Three UK - 3Store Walthamstow SC

Hi Dominic, your feedback made our day 😊. Mihai did a fantastic job and we’re delighted the team made your store visit special. Thank you for taking the time to leave this 5 ⭐ review. -Suhaas

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