I had such a positive experience with Sanda at the Three store in Walthamstow. She was incredibly patient, friendly and professional while helping me upgrade my contracts. She took the time to exp... See more
Company replied
Location
Switch locationUnit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR Walthamstow, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Both Sanda and Mihai were excellent in sorting out a number of issues i had with how my Three accounts were set up. They were respectful , helpful and got all but I problem sorted and that issue is be... See more
Company replied
Our sales person was really helpful and attentive. The three system was playing up. I wanted a phone for my daughter and son - my daughters phone was approved my sons was not as the system didn’t allo... See more
Company replied
My assistant was Kat and another gentleman who were very helpful explaining all options and was comforting, Setting up my hub made my life easier and when I got home plugged it all in and no issues... See more
Company replied
Company details
About Three UK - 3Store Walthamstow SC
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 40 The Mall Shopping Centre, Selborne Walk, E17 7JR, Walthamstow, London, United Kingdom
- 02085204960
4.9
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kat sold me another awesome product!!
Kat sold me another awesome product!!
S11 ultra tablet
Always helpful
Always the best deals !!
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Really appreciate your message, Ross. Kat’s support and the great offers you’ve been getting mean a lot, and it’s fantastic to hear you’re thrilled with your new S11 Ultra tablet. -Manavata
Sadia is very helpful
Went in store to get help for my phone. They were great. I was served by sadia.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hi there, thank you for taking the time to share your experience. It’s great to know that Sadia at our store gave you the support you needed. 😊 -Neha
Andreea was professional
Andreea was professional, knowledgeable and compassionate and solved my problem
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Thank you for sharing this feedback Yvette! 🌟 Great to know Andreea supported you and got everything sorted. -Veronica
Andreea was helpful and explained…
Andreea was helpful and explained everything I need to know.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hey Muza, it's fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! -Kashish
Both Sanda and Mihai were excellent in…
Both Sanda and Mihai were excellent in sorting out a number of issues i had with how my Three accounts were set up. They were respectful , helpful and got all but I problem sorted and that issue is because of Three background systems. Both staff went way beyond their normal work tasks. Many thanks
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Thanks a ton, Keith! 🎉 We’re so glad everything went perfectly with Sanda and Mihai, and we can’t wait to welcome you back again! 🥰 -Kashish
A very unique experience with three a…
A very unique experience with three a very good customer service with sanda really happy to discuss problem with her and met a very friendly behaviour appreciated.. Thanks
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hi there,We really appreciate your kind review! We’re delighted that Sanda was able to assist you and provide the friendly, helpful service we strive for. Thank you for your support, and we look forward to seeing you again soon -Shivam
excellent customer service
today i came in to cancel sim i don’t use. a very nice lady Kat served me and helped me with cancelation and gave me cheeper price for my number and done e very nice cheep deal for tablets for my grandkids. thank you
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hi Jobita, thank you for your kind feedback! We’re delighted Kat could support you with your request and find great value options for you and your family. We appreciate you sharing this. -Suhaas
Purchas and set up
I came in with an issue as my phone screen is not working. Been greeted and served by a lovely lady Kat how detected the issue and went through all the possible optios that i had. She ended up helping me to get a phone and set it all up for me. Thank you for ypur support.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hi Victor, thanks for sharing your experience! We’re so glad to hear that Kat was able to help you out when your screen stopped working.It’s great that she could walk you through your options and get your new phone all set up for you. We really appreciate the feedback and hope you enjoy your new device! -Shivam
World Class service from the team in… Walthamstow
Superb service from the team in Walthamstow.
I was greeted at the door by the Store Manager Riccardo which immediately made me feel welcome, I was allowed to browse which was great as so often in retail you are jumped on with an aggressive sales approach… with me being allowed time to browse I was able to select a package I could find as I was looking to purchase a phone for my son. I then approached Riccardo again with my suggestion , I was blown away as not only did he better the package I thought was the right one he also looked at the packages i already had and saved me money! I was then introduced to Andreea who then arranged everything to be set up including a screen protector and case to ensure the device was protected. As it was a phone for my son I was also shown the ‘family’ setting that apple provide through settings, this was something I didn’t know was possible.
My experience at Three was nothing short of World Class. Thank you Team Walthamstow.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Steve, Brilliant to hear how smoothly everything came together for you at Walthamstow. Richard’s warm welcome, Riccardo’s smart guidance, and Andreea’s careful setup clearly made the whole visit effortless and genuinely impressive. A standout experience from start to finish. -Manavata
What an incredible Advisor Miraj is…
What an incredible Advisor Miraj is such a nice and genius guy he is helped me to get home broadband and also Tablet and also helped me to get phone. Really 3 store need guys like him.. Thank you so much Miraj.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
That’s wonderful to hear, Mustapha! 🌟 We’re so glad Miraj could help you find a great deal and make the experience positive. Thank you for taking the time to share your feedback 😊 -Maryalex
am very amazed for the service today…
am very amazed for the service today specially Kat the sales supervisor she the patient and respectful 🙏
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hi Gabriel, we are pleased that you received such respectful and patient care from Kat today. It is great to hear that both she and Martin provided a service that left you feeling so impressed. -Kishan
Miraj what an awesome guy is the guys…
Miraj what an awesome guy is the guys service explaining everything in detail was really out of the line thanks for that Miraj
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hi there, that’s amazing feedback! 🌟 We’re thrilled that Miraj took the time to walk you through the process so clearly and provide such great support. -Maryalex
Andrea was very efficient and helpful…
Andrea was very efficient and helpful and kind.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Thank you for sharing your experience, Fiona! 🌟 We’re delighted that Andrea’s dedication made your journey with us a positive one. Have a lovely day 😊 -Maryalex
I was served by this lovely lady named…
I was served by this lovely lady named sadia she is great at her job.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Thank you for taking the time to share your experience, Akua! We’re glad that Sadia gave you such great support. 😊 -Veronica
Sadia Great service
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hi Adil, great to hear you had a positive experience with Sadia and the service stood out for you. -Shivam
Joining three
Kat is an awesome customer Advisor. My interaction today with her was exceptional; she's patient and calm in explaining my contract with Three.
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
It’s wonderful that Kat’s steady and clear communication was so effective. We’re glad you felt completely supported throughout your conversation today. We appreciate the feedback, Chigozie! -Suhaas
Reply from Three UK - 3Store Walthamstow SC
Hi Diksha, we’re happy to hear that you had a great experience with us. Thank you so much for your kind words, we truly appreciate your feedback! 😊 -Neha
They were really helpful today!
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Hey Debbie, phenomenal! We’re grateful you took the time to share. Thanks for the 5 ⭐ shoutout! -Ashifa
satisfied with the company and the…
satisfied with the company and the employee was very nice
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Thank you 🎊 We love hearing this feedback. We appreciate you taking the time to leave us a 5 ⭐ review. -Suhaas
Amazing customer service!
I popped into my local high street branch as i was out of contract on my sim only plan. I was helped by Miraj who was very welcoming and happy to help. I left a happy customer with a new iphone 17 and a unlimited data plan. Miraj had
Great customer service skills and knowledge about products. I would recommend to use this store.
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Walthamstow SC
Thank you, Omer! We’re thrilled to hear that Miraj made your visit enjoyable and guided you to the right plan and device with such care and expertise. It’s wonderful to know his knowledge and welcoming approach left you feeling confident. 🥰 -Prabhjeet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.