Three UK - 3Store Warrington Reviews 

265
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB


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Rated 5 out of 5 stars

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more

Company replied

Rated 5 out of 5 stars

I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more

Company replied

Rated 5 out of 5 stars

Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel. She was really kind and patient wi... See more

Company replied

Rated 5 out of 5 stars

Visited the Warrington store today, the staff were so kind and helpful, particularly Saad who dealt with my query. Very satisfied with the service I received and would definitely recommend.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

31,182 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service Rachel

Excellent service Rachel

June 19, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks a ton, Mr Wood! ⭐ Rachel smashed it and we’re thrilled you walked away happy. Really appreciate this! -Ayesha

Rated 5 out of 5 stars

Rachel was so professional and…

Rachel was so professional and knowledgable she is an asset to 3 network

June 17, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

This is the kind of feedback that makes us smile, Rob! We’re thrilled to know Rachel made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

I was helped by Rachel

I was helped by Rachel, she explained everything clearly, helped me understand and dealt with my issues quickly. Very happy with the service received in store!

June 16, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Shelley, we are delighted to hear about your positive store visit. It is great to know that Rachel provided such clear information and handled everything quickly to ensure you walked away happy. -Shivam

Rated 5 out of 5 stars

Had a very nice service from Rachel

Had a very nice service from Rachel, understood all information she told me, very quick in her feet, had a nice experience

June 15, 2026
Unprompted review
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Reply from Three UK - 3Store Warrington

That’s brilliant 🌟 Joan. Rachel delivered clear and attentive guidance with a friendly approach, making everything clearly laid out and leaving a positive impression 💫 -Arvind

Rated 5 out of 5 stars

Clare was extremely helpful and polite

Clare was extremely helpful and polite. Helped me sort out my login roaming and also my son contract

June 15, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kellie, we are glad to hear that Clare was so polite and helpful with your login, roaming, and your son's contract. Thank you for sharing your positive experience with us! -Kishan

Rated 5 out of 5 stars

Ritesh was great help today in the…

Ritesh was great help today in the Warrington Three store

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Warrington

Brilliant feedback, Charlotte! 🌟
Ritesh will be so happy to hear he made everything smooth and helpful for you. Thanks a ton for sharing this with us! 💛 -Ayesha

Rated 5 out of 5 stars

Clare was a pleasure and very pro

Clare was a pleasure and very pro. Made my brief seem seemless! Thank you.

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Warrington

⭐ Wonderful feedback, Ben! We’re so pleased you found the support from Clare welcoming and helpful 😊 -Neha

Rated 5 out of 5 stars

Saad was extremely helpful

After some technical issues with my upgrade causing it to cancel and after struggling to receive help via the customer service phone line, we went to the Warrington store and we were served by Saad who couldn’t have done more to get our issue resolved. He was friendly, polite and knew exactly what he was talking about and I left happily with my new phone.

June 13, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kirsten. Thank you for sharing your experience. We are glad to hear that Saad at our Warrington branch looked after you so well, using his expertise to resolve the upgrade issues and ensuring you left happy with your new device. -Shivam

Rated 5 out of 5 stars

Rachael was absolutely amazing at…

Rachael was absolutely amazing at sorting out three contracts for me . Apart from having a giggle along the way she was amazing .dont like taking out new contracts I dread the day but she did a fab job What a superstar ❤️

June 10, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Charlene, thank you for your feedback. It’s great to know Rachael made things comfortable and managed multiple contracts with ease, making the whole experience enjoyable for you. -Suhaas

Rated 5 out of 5 stars

Great staff


Helpful staff

June 8, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Ethan, we're pleased to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. -Neha

Rated 5 out of 5 stars

Clare did a fantastic job.

June 6, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there 🎯 Fantastic to hear that Clare used her stellar dedication to do such a superb job for you ✨ -Arvind

Rated 5 out of 5 stars

Store Visit - 4th June 2026.

I spent my visit talking to Rachel.

Rachel explained everything I needed to know and demonstrated a high level of product knowledge and customer focus.

She fixed me up on the best plan that suited my needs (including foreign travel and my need to use SatNav in the USA).

If I was still working, (I'm retired) I would be attempting to poach Rachel to work for my company.

She is a SUPERSTAR !!!

Thanks Rachel.

June 4, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you, Ged. It’s fantastic to hear how well Rachel supported you during your visit. Her clear explanations, strong product knowledge and genuine focus on finding the right option for you clearly made the experience stand out. -Prabhjeet

Rated 5 out of 5 stars

Welcoming, understanding and not salesy

Clare was lovely and friendly and looked at all options for us. Welcoming and took the time to understand what we wanted whilst not pushing any sales techniques on us.

June 3, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Victoria, thank you for your feedback. We’re happy to hear that Clare made your experience fabulous. We hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

Very knowledgeable helpful staff

Very knowledgeable helpful staff. Rachel & Clare are amazing

June 3, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Lorraine, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Rachel and Clare provided such amazing, knowledgeable, and helpful service during your interaction. -Kishan

Rated 5 out of 5 stars

Rachel

Rachel, provided fiendly, knowledgable, great advise and information. Brilliant deal and extremely happy. Provided exactly what I needed at a price within my budget. I can't recommend the Warrington Three Store, highly enough

June 2, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

This review deserves a happy dance! Rachel is thrilled you had such a great experience. Thanks for recommending the Warrington Three Store so highly! 😊 -Ayesha

Rated 5 out of 5 stars

We went in to upgrade one of the phones…

We went in to upgrade one of the phones on the account and Nathan and Rachel could not have given us any better customer service! Explained everything in full detail and made sure we was getting the best deals we could get!

June 2, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for this great review, Lou 🌟 It's wonderful to know that Nathan and Rachel took such brilliant care of you by explaining everything so clearly to lock in the absolute best deals. Enjoy every moment with your new devices 😊 -Arvind

Rated 5 out of 5 stars

Very pleased with service

Was pleased with advise and service from Rachel and Nathan highly recommend thank you .

June 2, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for sharing, 🎉 Angela! Rachel and Nathan clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — VodafoneThree Social Media Team

Rated 5 out of 5 stars

Honest, knowledgable and friendly

Clare was so knowledgable and friendly! Very honest with the deals she showed me and really got me a great option.

June 1, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for the review, Alice! We truly appreciate you sharing your experience. It’s wonderful to hear that Clare helped you secure a deal that met your expectations. 🎉 -Neha

Rated 5 out of 5 stars

Claire at Three Store incredibly helpful

Claire in store managed to sort my account out, also give me some tips to get signed up to Three plus for amazing offers

May 30, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Michael 🎉 Thanks for sharing this. We're thrilled Claire used her prompt expertise to handle your account smoothly and share those great tips to unlock our Three+ rewards. Wishing you a wonderful day 🌼 -Arvind

Rated 5 out of 5 stars

Saad was class

Saad was class. Very helpful with selecting our new phones.

May 30, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kevin. Thank you so much for taking the time to share this, as it is fantastic to hear that Saad provided such brilliant and helpful support to ensure you found the perfect options. -Shivam

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