Three UK - 3Store Warrington Reviews 

276
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Superb service from Rachel today, I came in for an issue with my mobile and she helped me massively. I'm now up and running and she also helped me change my contracts over to business. Couldn't recomm... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Squa... See more

Company replied

Rated 5 out of 5 stars

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more

Company replied

Rated 5 out of 5 stars

Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(276)

32,168 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service from Rachel … lovely…

Wonderful service from Rachel … lovely manners and very helpful

August 25, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Your shout‑out is WOW, Christine ✨ Rachel's kindness and caring approach clearly made a lasting impression 💙

- Three Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, professional, kind and great service thank you Ritesh

August 23, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington


Hi, Amy! We're so pleased to hear that Ritesh provided you with excellent service. We hope you enjoy the rest of your day! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Superb service from Rachel today

Superb service from Rachel today, I came in for an issue with my mobile and she helped me massively. I'm now up and running and she also helped me change my contracts over to business. Couldn't recommend her enough. She explained everything perfectly and im so pleased I came into store.

August 21, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for your kind words, Chris. We’re so glad Rachel was able to help you get your device sorted and guide you through your business contract changes. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Really helpful advice and support from…

Really helpful advice and support from Saad.
He was lovely and took his time to explain everything
Great worker and help from Saad

August 18, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks a ton for your review, Kerry! 🎉 Saad really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

I had a problem with my mobile screen

I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Square and what can I say but wow, Nathan the assistant manager was more than helpful, he went above and beyond to get my problem solved, he is a pleasure and I highly recommend this store.

August 16, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for the wonderful 5⭐ review, Dawn! We’re delighted to hear Nathan made your visit smooth and provided excellent support at our Warrington store. Your recommendation means a great deal to the team.-Three Social Media Team

Rated 5 out of 5 stars

Clare exceptional service!

August 17, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you, Mr Newcombe! 🎊 It's great to hear Clare provided the support you needed and made sure everything was taken care of during your visit. ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Ritesh was very knowledgeable and most helpful. Very nice person to deal with and made the whole process of upgrading much easier. I got us the best deal which I am very happy with. A huge asset to 3 and the team at Warrington.

August 16, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you so much for your wonderful feedback, Michael! We’re so glad Ritesh was able to guide you through your upgrade and secure a great offer at our Warrington branch.✨ – Three Social Media Team

Rated 5 out of 5 stars

Ritesh form t was outstandingly…

Ritesh from the Warrington store was outstandingly helpful. Got us an incredible deal as was friendly and knowledgeable throughout! Great customer service

August 16, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Mark, thanks for the wonderful feedback. We are happy to hear that Ritesh at our Warrington store offered exceptional assistance with a warm approach by helping you secure a brilliant offer that suits you perfectly.
– Three Social Media Team

Rated 5 out of 5 stars

Good service

Went to change provider and upgrade my phone, Ritesh was very helpful and friendly. Process done quickly and explained clearly

August 15, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Joe, we’re thrilled that Ritesh delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team

Rated 5 out of 5 stars

Ritesh was absolutely brilliant today

Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing service !

August 15, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you, Izzy. We're thrilled to hear that Ritesh provided such a patient, helpful, and knowledgeable experience when setting up your new SIM and deal. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Ritesh was amazing and very supporting…

Ritesh was amazing and very supporting he set up our account and was not pushy at all and gave me the best deals

August 14, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Love this, Ana 💎 We're delighted Ritesh got your account set up and helped find the right deal with such a considerate touch. Such fantastic feedback means a lot 🧡

- Three Social Media Team

Rated 5 out of 5 stars

Rachel was amazing today

Rachel was amazing today. She ran through all options. She was very knowledgeable and professional. She is a credit to your business.

August 12, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you, Susan. We’re thrilled to hear Rachel guided you so well with her expertise and warm approach. – Three Social Media Team

Rated 5 out of 5 stars

Warrington store

Visited the Warrington store today, the staff were so kind and helpful, particularly Saad who dealt with my query. Very satisfied with the service I received and would definitely recommend.

August 11, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for your review and recommendation, Paula! It’s great to hear our Warrington team were welcoming and that Saad provided the help you needed. ✨ – Three Social Media Team

Rated 5 out of 5 stars

Visited Clare again at 3

Visited Clare again at 3. Once again fantastic customer service as always.

August 11, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Ree, we appreciate your feedback and it’s nice to hear Clare has been consistently helpful during your visits – Three Social Media Team

Rated 5 out of 5 stars

James

Hi

Ritesh was brilliant for us today. We walked out with two new updated contracts. Simple no messing around and strait to what we needed. I will be coming back to update my daughters very soon.

August 8, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi James, thanks so much for sharing your experience. It’s great to hear Ritesh was able to get everything sorted quickly and make things nice and straightforward for you. We’re really glad you’re happy with your new contracts, and it’s brilliant to know you’ll be coming back soon for your daughter’s upgrade too. We hope you have a wonderful day ahead and see you soon! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Ritesh was very helpful

Ritesh was very helpful. Made the experience very easy.

August 8, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Robyn, we’re glad Ritesh made things easy for you and helped throughout your experience. – Three Social Media Team

Rated 5 out of 5 stars

Hi Saad was absolutely brilliant very…

Hi Saad was absolutely brilliant very patient and professional to help me with everything I needed

August 8, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Jamie, thank you for sharing your experience. We are glad to hear that Saad looked after you so well and took the time to ensure everything was sorted out perfectly during your interaction.— Three Social Media Team

Rated 5 out of 5 stars

Outstanding customer service in 3 store

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade.
friendly and clear explanation and nothing was to much trouble.
Was put at ease every step of the process.
Been with 3 for over 25 years and this was the best experience yet.
Thank-you Ritesh.5☆☆☆☆☆

August 6, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Matthew, thank you for taking the time to share this 🎯 We’re delighted that Ritesh made everything simple for you. Wishing you an amazing day 🌼 – Three Social Media Team

Rated 5 out of 5 stars

Ritesh was most helpful

Ritesh was most helpful, explained everything to me.

August 6, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi John. We are glad to hear that Ritesh provided such clear guidance and looked after you so well. Thank you for sharing your positive feedback. — Three Social Media Team

Rated 5 out of 5 stars

Great experience

The experience was great. Very thankful to have had Rachel as our customer advisor, she was very lovely, helpful and patient with us.
Super happy overall, just overall very grateful.

August 5, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Kasia, that’s brilliant! We’re thrilled to hear that Rachel made your experience such a positive one. Thanks for the lovely 5⭐ review! – Three Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look