I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The experience was great. Very thankful to have had Rachel as our customer advisor, she was very lovely, helpful and patient with us. Super happy overall, just overall very grateful.
Company replied
Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel. She was really kind and patient wi... See more
Company replied
Fantastic personal service from Clare in the 3 store in Warrington. So knowledgable about tge products and plans available. We have seen her many times over the years and she has always been so help... See more
Company replied
Company details
About Three UK - 3Store Warrington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom
- 01925659713
4.9
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve just got my phone back after the…
I’ve just got my phone back after the rugby game and once again Rachel has helped me and has been very professional and helped me so much.
She is very professional and there needs to be more people in a customer advisor role like her.
Thanks again.
July 17, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hey Lord, that’s marvelous! A big shoutout to Rachel for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team
Kind, patient service
Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel.
She was really kind and patient with my dad , and managed to sort out his phone, working much better, it’s a shame she isn’t at our local store. Great service, thank you Rachel.
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thanks for sharing this, Ben. We’re really glad Rachel made your dad feel supported and got his phone working properly again. It’s lovely to hear how warmly you were both looked after.
– Three Social Media Team
Fantastic customer seebice
What great customer service in the Warrington Store the staff were amazing! So helpful, so professional thank you so much
Much better going into store rather than on line the personal touch makes a difference thank you Ladies
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi there 😊
Thank you for the lovely words, the team will be buzzing!
So glad the store visit made your day, the ladies will love this.
We appreciate you choosing to pop in, it really means a lot 🌟
— Three Social Media Team
Brilliant customer service from Clare
Brilliant customer service from Clare! Went above and beyond. Thank you
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Love the energy and feedback, Aaron! Clare is truly our champ. See you soon! 😉 — Three Social Media Team
Rachel at the Warrington store has been…
Rachel at the Warrington store has been very helpful in helping my parents find the most suitable broadband package for their needs.
My parents are not at all technical but Rachel has been patient and understanding in fulfilling their requirements
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Kev, thanks for the lovely feedback. We’re delighted to hear that Rachel at the Warrington store delivered outstanding guidance with a warm approach and supported your parents with the best broadband options that perfectly suited their needs. – Three Social Media Team
very helpful
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hey there, thank you for the 5⭐ review! We’re delighted to hear you had a wonderful experience. Have an awesome day.
Reply from Three UK - 3Store Warrington
Hi Wayne, thank you for sharing your feedback. We’re really pleased to hear Clare was able to support you so well at our Warrington store.
– Three Social Media Team
Dealt with Saad very knowledge and…
Dealt with Saad very knowledge and helpful
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hey Dave, thanks for this fantastic 5⭐ review. We’re delighted Saad offered such excellent support.
Three Social Media Team
Claire at Three Golden Square…
Claire at Three Golden Square Warrington is always so welcoming and very knowledgeable, she explains everything so well and makes service plans simple.
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Steve, thanks for sharing this! 😊We are absolutely thrilled to hear about your experience. Claire always aims to make everything straightforward for our visitors, and we will ensure your lovely compliments are passed straight to her and the team at the Warrington Golden Square store. Thanks again for choosing us!— Three Social Media Team
Hannah was brilliant very patient and…
Hannah was brilliant very patient and polite
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thank you for your fabulous review, Rachel! 🌟 It’s fantastic to hear Hannah supported you with such understanding and a courteous manner. — Three Social Media Team
Brilliant experience Ritesh
Brilliant experience Ritesh helped me throughout everything, even down to the call to cancel something, he was brilliant, add sure I understood everything and got everything done for me. A massive thank you!
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Georgia. It is fantastic to hear that Ritesh provided such a thorough and helpful experience, making sure everything was clear and fully completed for you.— Three Social Media Team
Excellent service and very helpful
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Anne, thanks for taking the time to leave your review. We’re thrilled to know that you received exceptional support and that you had a seamless experience.
– Three Social Media Team
HANNAH was excellent at her service.
HANNAH was excellent at her service.
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Woohoo! 🎉 Amazing! Great to know that Hannah was super helpful to you. Thank you so much for sharing the feedback! ☺️- Three Social Media Team
Rites was a Very helpful and polite…
Ritesh was a Very helpful and polite gentleman who explained all the details to me and gave me a great deal
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Caroline, thank you so much for sharing your lovely experience from your recent interaction! We are absolutely thrilled to hear that Ritesh looked after you so brilliantly, ensuring you had all the information you needed and walked away with a perfect package.— Three Social Media Team
Fantastic personal service from Clare…
Fantastic personal service from Clare in the 3 store in Warrington.
So knowledgable about tge products and plans available.
We have seen her many times over the years and she has always been so helpful and makes sure we have the right contract for our needs.
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Anne, thank you for sharing your experience. It’s wonderful to hear how knowledgeable Clare has been over the years and that she continues to guide you toward the right plans for your needs.
– Three Social Media Team
Happy with the outcome of the visit
Happy with the outcome of the visit, all information provided, Claire was extremely helpful.
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Aggie, we are pleased Claire made everything straightforward and ensured you had all the details you needed. Thank you for your feedback.
Three Social Media Team
Rachel has been extremely helpful and…
Rachel has been extremely helpful and knowledgeable about the product. She explained everything and was very friendly. 😊😊
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Carol. Thank you for sharing your experience. We are delighted that Rachel provided such helpful and knowledgeable support while keeping things friendly and clear during your chat.— Three Social Media Team
Clare was very helpful
Clare was very helpful
Excellent at her job
Very thorough and explained everything well
June 30, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Sweet, Taylor! We’re so happy to hear that you had a wonderful experience with Clare. Thank you for the review! —Three Social Media Team
Excellent friendly and really helpful
Excellent friendly and really helpful
Rachel was super helpful in helping me set up a children’s phone contract , settings done the lot she is amazing !!!
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Faye. Thank you so much for your lovely review. We are absolutely thrilled to hear that Rachel went above and beyond to get that new phone contract and all the settings completely sorted for you.— Three Social Media Team
Was a good experience
Was a good experience, Hannah helped us with all our issues and showed us deals we didn't know we had :)
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Lydia, great to hear Hannah helped you work through everything and made the experience smooth for you. - Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.