Three UK - 3Store Warrington Reviews 

266
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB


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Rated 5 out of 5 stars

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more

Company replied

Rated 5 out of 5 stars

I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more

Company replied

Rated 5 out of 5 stars

Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel. She was really kind and patient wi... See more

Company replied

Rated 5 out of 5 stars

Visited the Warrington store today, the staff were so kind and helpful, particularly Saad who dealt with my query. Very satisfied with the service I received and would definitely recommend.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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4.9

All reviews

(266)

31,306 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience by saad

My experience by saad
Was professional, with patience on how I understood everything and learned from processing .he was very quick and explained everything to me very good and very satisfied 😊 .

April 14, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Wow, Lorraine! It feels incredible to know Saad made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Great experience

Great experience. I need advice on which phone had the best canera and Rachel was really helpful and helped me find the best option and a great deal

April 13, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Michelle, we're so pleased Rachel could assist you and set you up with the right offer. Thank you for your amazing feedback 😊 -Maryalex

Rated 5 out of 5 stars

Rachel - Warrington Store

Dealt with Rachel at the Warrington store and she was incredible, so kind, so patient and understanding! She went above and beyond the call of duty with outstanding customer service. One of the most pleasant experiences I have had within a phone provider. My phone has been stolen and came into the store upset and she reassured me everything was going to be okay with the current circumstances. Would recommend to friends and family and anyone who needs help or a new phone contract.

April 13, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Paula, thank you for such a fantastic review 🌟 It’s wonderful to hear that Rachel at our Warrington store delivered such a reassuring and positive experience. We’re delighted she made such a positive difference and truly appreciate your recommendation. -Samad

Rated 5 out of 5 stars

We called into the Three mobile store…

We called into the Three mobile store in Warrington today as my partner purchased a new Honor 400 phone and wasn’t sure on how to transfer all the apps from the old mobile phone. Claire greeted us both straight away and spent well over an hour dealing with us as did everything step by step and explained everything she was doing during the process. Claire was amazing throughout, very polite and professional. We left the store with a brand new phone and all the apps on it working perfectly! We would recommend this store in Warrington, even all the other staff were very helpful and friendly too! 10/10 👌🏻

April 12, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there! Phone sorted and smiles all around! Claire truly nailed it, and we’re thrilled you had such a great experience. Feedback like this isn’t just a pat on the back 😍 it motivates us to keep improving and delivering even better experiences every day. And hearing that you’d recommend our Warrington store is the ultimate compliment. Wishing you a day as wonderful as your feedback made ours! -Ashifa

Rated 5 out of 5 stars

Ritesh very helpful

Ritesh very helpful, friendly and informative, he made our visit very pleasurable.

April 10, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks, Joyce. Ritesh will be really happy to hear this. It’s great to know he made your visit enjoyable and supported you so well. -Ayesha

Rated 5 out of 5 stars

Ritesh very helpful

Ritesh very helpful, friendly and informative, he made our visit very pleasurabl

April 10, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi David. We’re thrilled to know Ritesh turned your visit into such a positive and enjoyable experience. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Very helpful service today upgradimg my…

Very helpful service today upgradimg my phone
Extremely helpful and knowledgeble whilst explaining phones and tarrifs to me
5 star

April 6, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for sharing your thoughts Owyn! We’re delighted to hear that your upgrade went so smoothly and that our team guided you clearly through all the options. -Afaq

Rated 5 out of 5 stars

Rachel was absolutely lovely found me a…

Rachel was absolutely lovely found me a great deal
Thanks so much I’m so grateful

March 31, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

When great deals meet great care, that’s the sweet spot! We’re delighted Rachel could make it happen for you, Colette. We hope your day is as amazing as the experience you had with us! -Ashifa

Rated 5 out of 5 stars

Quick service

Quick service. Excellent service of Saad very efficent.

March 29, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for your feedback, Mark! We’re glad you had a great experience, and Saad will be pleased to hear his service made an impact. Hope to see you again soon! -Kishan

Rated 5 out of 5 stars

Hannah at 3 Golden Square was very…

Hannah at 3 Golden Square was very patient and explained the whole process thoroughly. Couldn't be happier with the customer service. Highly recommend Three mobile

March 27, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Munashe, it’s brilliant to hear Hannah looked after you so well! Ensuring everything is crystal clear and providing that level of care is exactly what we aim for. We’re delighted we could exceed your expectations and truly appreciate the kind recommendation. -Kishan

Rated 5 out of 5 stars

I visited my local Three store to upgrade me phone and contract

I visited my local Three store to upgrade my contract, the Assistant Rachel was very informed and helpful. She made the process easy and was happy to deal with me changes I kept making. I would definitely recommend!

March 27, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you for sharing your experience, Andrew. It’s fantastic to hear how smoothly everything went and how well Rachel supported you throughout your visit. Her patience and expertise clearly made the whole transition feel effortless. We’re thrilled she left such a strong impression and truly appreciate your recommendation. -Manavata

Rated 5 out of 5 stars

Everyone is always so friendly

Everyone is always so friendly, helpful and informative. Claire and the team are brilliant!

March 26, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Yay 🎉 Kate, we love hearing this. We’re thrilled that Claire and the team consistently deliver an experience that feels welcoming, helpful, and easy to understand. That’s exactly the standard we aim for. Here’s to great things ahead ❤️ -Arvind

Rated 5 out of 5 stars

Ritesh was so lovely and explained…

Ritesh was so lovely and explained everything very well. Lovely and welcoming
Thank u

March 26, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Emma, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great staff very helpful

Great staff very heapful did stuff at your spaceand went through everything slowly so u could take time not rushed

March 23, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

It’s wonderful to know our staff’s patient approach helped you feel supported and confident throughout the process, Christina. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Friendly service informative hanna was…

Friendly service informative hanna was extremely helpful full

March 21, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you so much, Jodie! We’re delighted to hear Hanna made your visit such a positive experience. We look forward to helping you again in the future. 😇 -Prabhjeet

Rated 5 out of 5 stars

Visitem the Warrington store today with…

Visitem the Warrington store today with many things needed which included 4 sim replacement a sim name changing and more which the lovely Rachel who amazing in her work,supe efficient and really fast who knows exactly what she is doing without thinking about it,fantastic experience.racgeal also upgraded my hub for me could not be happier she is a asset to the company and a really lovely happy person to.highly recommend 3 all day.especially the Warrington branch

March 20, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

That’s fantastic, thank you for sharing this, Cathy! We’re delighted Rachel at the Warrington store was able to help with everything so efficiently and make your visit such a positive experience. It’s great to hear she went the extra mile with your hub upgrade too. She will be delighted to know her efforts were appreciated. 🎉 -Neha

Rated 5 out of 5 stars

Ritesh and Nathan were both so helpful…

Ritesh and Nathan were both so helpful and patient with both me and my husband

March 15, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Caroline! Thanks so much for your lovely review! We’re delighted to hear that Ritesh and Nathan took such good care of both you and your husband. 😊 -Ayesha

Rated 5 out of 5 stars

Three Warrington store were excellent…

Three Warrington store were excellent with helping me upgrade my phone. Clare looked after us and sorted me a great deal. Thank you.

March 14, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Shaun, thank you so much for sharing this, and we’re thrilled to hear you had such a smooth upgrade experience at our Warrington store. It’s great to know Clare took such good care of you and helped you find the right option. -Afaq

Rated 5 out of 5 stars

5 star service always

Clare has helped me with my business phone and WiFi in the past. She’s always so helpful and makes sure you’re getting the best deal. She went though all the deals and options and even threw a protective bundle in to my new phone. Really good service as always.

March 10, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

That’s what top-notch service looks like, Charlotte. Clare excels in turning good choices into great savings. She’ll be overjoyed knowing she made your visit exceptional and earned those dazzling five ⭐ -Ashifa

Rated 5 out of 5 stars

Came in the store today to ask…left with my upgrade

Came in the store today to ask questions. Saad was my advisor and he was incredibly patient and helpful. He answered all questions readily and we were able to get my upgrade done. He went above and beyond by transferring all my info to the new phone

March 10, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Adaker, we’re delighted Saad provided such attentive support. Your recognition of his patience and thorough guidance motivates us to keep delivering excellent service. -Suhaas

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