Three UK - 3Store Wellingborough Reviews 153

TrustScore 5 out of 5

4.9

Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB


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Rated 5 out of 5 stars

Molly-mea was very helpful. Helped me change my name and birthday because it was wrong very thankful. Also help my new contract tablet get a lower price. Thank you. Your amazing

Company replied

Rated 5 out of 5 stars

Molly-Mae today 14th of March at Wellingborough Three store was very helpful with the best and right choice to upgrade my mobile phone and also, with a some different aspects of monthly payment... See more

Company replied

Rated 5 out of 5 stars

Over the past day’s visits to the Wellingborough Store, Molly-Mae has been really helpful and understanding and explained and wrote down all the information so I could take home and show my wife. Not... See more

Company replied

Rated 5 out of 5 stars

Really pleased, with the overall service during my visit to the store. Maria was incredibly helpful & knowledgable about the products we discussed. I was happy do do business with her and would highly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wellingborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom

  • 01933274711

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Alina was very helpful and nice

Alina was very helpful and nice. Very reassuring and everything went smoothly

May 26, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey Zofia! 🎊 That’s amazing to hear! Big kudos to Alina for making your experience truly special. Your feedback means a lot to us. 😊 - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Maria was lots of fun and help and…

Maria was lots of fun and help and friendly. We'll definitely come to see her again.

May 26, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey Fay! We’re thrilled Maria gave you outstanding support and made the process simple and straightforward. ✨ We can’t wait to welcome you back again! - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, quick and efficient getting a new sim sorted out.

May 26, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thank you so much for your lovely feedback, Kritesh! We’re delighted to hear you had such a wonderful experience with us. 😊 - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Molly-mea was very helpful

Molly-mea was very helpful. Helped me change my name and birthday because it was wrong very thankful. Also help my new contract tablet get a lower price. Thank you. Your amazing

May 22, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey, Kim! Thank you for sharing your experience. We're thrilled to hear how helpful Molly-Mae was. It is great that she could quickly update your details and secure a better price for your tablet contract. 😇 -Prabhjeet

Rated 5 out of 5 stars

Very friendly

Very friendly, good communication!!

May 17, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thank you, Marian! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Very helpfule from christy.

Very helpfule from christy.

May 16, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Lovely to see your feedback, Amelia. Christy made sure you were supported throughout, and it’s great to know her help stood out. -Manavata

Rated 5 out of 5 stars

My experience was great because of the staff

My experience was great because the service provided by Alina she was very kind, very respectful and because she could speak another language it was so helpful because my dad doesn’t speak English so they could communicate and it created a sense of comfort and stability. She was also very knowledgeable on what to do, the way she explained was simple and straight forward.

May 12, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hi Dinara, really appreciate your kind words. It’s great Alina helped your dad feel at ease and explained everything clearly, making the whole experience smooth and simple. -Suhaas

Rated 5 out of 5 stars

Sunny was very helpful with swapping my…

Sunny was very helpful with swapping my wifes phone and myself with an HONOR PadX8a.
Would certainly recommend Sunny for his knowledge and friendly approach

May 11, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Sunny’s blend of knowledge and kindness truly shines through your experience, Peter. It’s great to see how he transformed a simple swap into something worth recommending. Wishing you a day as wonderful as you are! -Ashifa

Rated 1 out of 5 stars

I asked about data that included…

I asked about data that included minutes and text and she said yesss but when I come home and call 3 service he told me that I only get 10 GB data there is no any minutes or text!!! I'm very disappointed

May 9, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hi Chetan, it sounds like there may have been some confusion around the type of SIM. Data-only plans include internet access, while calls and texts come with phone SIMs. You can find more details on data-only options here: https://www.three.co.uk/broadband/data-sim-payg and on phone SIM plans here: https://www.three.co.uk/pay-as-you-go/payg-data-packs. If you'd like us to check this further, please contact us: https://bit.ly/3C43TKN. -Suhaas

Rated 5 out of 5 stars

Good customer service the team is the…

Good customer service the team is the best.
Thank you Maria and Alina you're the best

May 8, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hi Rosemary! Love this. We’re so glad Maria and Alina were able to guide you through everything and make the process simple. Here’s to many more happy moments ahead! -Ayesha

Rated 5 out of 5 stars

I love the service provided by Christy…

I love the service provided by Christy , she explained everything very clearly and helped me a lot throughout the process. Worth more than 5 stars

May 7, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey Nouhayla, we’re so glad to hear Christy made everything smooth and enjoyable for you. Her attention to detail and positive energy truly shine. She’d absolutely deserve those extra stars. -Ashifa

Rated 5 out of 5 stars

Christy is very good


Christy is very good

May 6, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hi Christian, it’s great to hear you had such a positive experience with Christy and that they were able to look after you so well. -Shivam

Rated 5 out of 5 stars

Every time at this store we get the…

Every time at this store we get the best service from sunny and the others always walk away with problems resolved can’t beat the service you get every time

May 6, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thank you so much, Raymond! It’s great to hear you always receive the best service from Sunny and the team. We’re glad every visit leaves you with everything resolved. -Ayesha

Rated 5 out of 5 stars

5* Service

Really pleased, with the overall service during my visit to the store. Maria was incredibly helpful & knowledgable about the products we discussed. I was happy do do business with her and would highly recommend to others.

May 6, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

We’re grateful for your 5⭐ feedback, Liam! Fantastic to hear Maria gave you such a positive experience. Thanks for choosing us. -Ayesha

Rated 5 out of 5 stars

Very helpful young lady called Maria in…

Very helpful young lady called Maria in the Wellingborough branch of three. Got me a very good deal on a new phone and sim contract.

May 5, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hi Bren, thank you for taking the time to share your experience. It’s wonderful to hear that you secured a deal that met your expectations. It’s great to know that Maria made a real difference during this process. 🎉 -Neha

Rated 5 out of 5 stars

Competent

Competent, capable and personable assistant who helped at every stage.

May 5, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thanks for sharing this feedback, Frank! 😊 We’re glad to hear you had such a great experience with one of our staff member. ✨ -Veronica

Rated 5 out of 5 stars

Christy is a nice person and she is…

Christy is a nice person and she is helpful too

May 4, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey Platini, every cherished memory is shaped by people like Christy, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa

Rated 5 out of 5 stars

Our experience was amazing we were…

Our experience was amazing we were helped by sunny and he did a great gob helping us we really appreciate it

May 2, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thank you, Florin. We’re really glad to hear you had an amazing experience and that Sunny was such a great help. We truly appreciate your kind words. -Ayesha

Rated 5 out of 5 stars

Very good customer service

Very good customer service, I really appreciate

May 1, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hi Millicent! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas

Rated 5 out of 5 stars

Hi very lovely lady Alina was very…

Hi very lovely lady Alina was very helpful and have amazing customer service such a lovely person 10 out of 10 😁

April 30, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thanks so much, Liga! We’re delighted Alina’s helpful approach left you with a great impression. -Suhaas

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