The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.
Company replied
Location
Switch locationUnit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
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See what reviewers are saying
I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... See more
Company replied
We had a great experience with Sunny today while purchasing 3 SIM cards and 1 WiFi device. He was extremely helpful, knowledgeable, and took the time to explain everything clearly. His excellent custo... See more
Company replied
Molly-Mae today 14th of March at Wellingborough Three store was very helpful with the best and right choice to upgrade my mobile phone and also, with a some different aspects of monthly payment... See more
Company replied
Company details
About Three UK - 3Store Wellingborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom
- 01933274711
4.9
Excellent
206 reviews
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Reply from Three UK - 3Store Wellingborough
Hi Trish, we are delighted to hear about your positive experience. It is great to know that our team provided such valuable guidance and clear information during your visit. -Shivam
Thanks to Adrian and Christy for…
Thanks to Adrian and Christy for helping to set up my 5g router
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Wow! 🎉 Amazing, Priscilla! It’s great to know that Adrian and Christy was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Kashish
christy is very helpful
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Edita, we are glad to know that Christy provided such helpful assistance during your interaction. -Kishan
Great customer service so friendly and…
Great customer service so friendly and helpful, thank you Alina and Molly-Mae!
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Ruth, thank you for sharing your feedback, we are glad that Alina and Molly-Mae looked after you so well and provided such a welcoming and positive experience! -Shivam
Chrissy and Alina where wonderful very…
Chrissy and Alina where wonderful very informative. Walked away with new phone unexpectedly
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello Matthew, thank you for sharing your experience regarding your recent store visit. We are glad to hear that Chrissy and Alina were informative and provided wonderful support to help you find your new device. -Kishan
Christy is very helpful and greatful 😁
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello Kwasi, pleased to hear Christy made such a positive impression with her approach. We appreciate you taking a moment to share your experience. -Suhaas
Absolutely amazing
Absolutely amazing - Christy is so helpful and knowledgeable
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
This is the kind of feedback that makes us smile, Jo! 😊 We’re thrilled to know Christy made such a strong impression. 🌟 -Veronica
Reply from Three UK - 3Store Wellingborough
Hi Igor,
Love to hear this ⭐ Adrian will be really happy to know their support made such a great impression. -Ayesha
Molly-Mae was amazing looking for…
Molly-Mae was amazing looking for different options for us. Manager was also amazing.
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello Adam, we’re glad Molly-Mae supported you while looking at options. It’s good to know the manager also made your visit a positive one. -Suhaas
Upgraded to Google pixel 10 pro
Went in to re new my contract as I've never had a problem with service or coverage with 3 , sonny was there to help us out again ! For the last 4 yrs sonny has sorted us out with the best deals and kept us in the loop with upcoming changes ! A job well done by all staff but was a great experience dealing with sonny again
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Graham, we’re happy to hear your upgrade went smoothly and that Sonny has consistently looked after you over the years. It’s great to know he helped you find the best deal again. -Ayesha
Great help from Maria
Great help from Maria, great help from the team manager as well. Will be going back again.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi John, thank you for sharing your experience. It’s great to hear Maria and the store manager were able to support you so well and provide the help you needed. We look forward to welcoming you back. 😊 -Neha
Alina was very helpful and nice
Alina was very helpful and nice. Very reassuring and everything went smoothly
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Zofia, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Alina. -Neha
Maria was lots of fun and help and…
Maria was lots of fun and help and friendly. We'll definitely come to see her again.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Fay, thanks for the kind words. It’s great to hear Maria brought such a fun and friendly vibe to your visit. -Shivam
Brilliant customer service
Brilliant customer service, quick and efficient getting a new sim sorted out. Thank you Molly-Mae!
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
That’s fantastic, Kritesh! We love hearing how supportive Molly-Mae was and how she helped you get your new sim sorted 💗. It’s wonderful to know she made everything easy and comfortable for you 💖 -Ayesha
Reply from Three UK - 3Store Wellingborough
Thank you, Marian! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Reply from Three UK - 3Store Wellingborough
Lovely to see your feedback, Amelia. Christy made sure you were supported throughout, and it’s great to know her help stood out. -Manavata
My experience was great because of the staff
My experience was great because the service provided by Alina she was very kind, very respectful and because she could speak another language it was so helpful because my dad doesn’t speak English so they could communicate and it created a sense of comfort and stability. She was also very knowledgeable on what to do, the way she explained was simple and straight forward.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Dinara, really appreciate your kind words. It’s great Alina helped your dad feel at ease and explained everything clearly, making the whole experience smooth and simple. -Suhaas
Sunny was very helpful with swapping my…
Sunny was very helpful with swapping my wifes phone and myself with an HONOR PadX8a.
Would certainly recommend Sunny for his knowledge and friendly approach
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Sunny’s blend of knowledge and kindness truly shines through your experience, Peter. It’s great to see how he transformed a simple swap into something worth recommending. Wishing you a day as wonderful as you are! -Ashifa
I asked about data that included…
I asked about data that included minutes and text and she said yesss but when I come home and call 3 service he told me that I only get 10 GB data there is no any minutes or text!!! I'm very disappointed
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Chetan, it sounds like there may have been some confusion around the type of SIM. Data-only plans include internet access, while calls and texts come with phone SIMs. You can find more details on data-only options here: https://www.three.co.uk/broadband/data-sim-payg and on phone SIM plans here: https://www.three.co.uk/pay-as-you-go/payg-data-packs. If you'd like us to check this further, please contact us: https://bit.ly/3C43TKN. -Suhaas
Good customer service the team is the…
Good customer service the team is the best.
Thank you Maria and Alina you're the best
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi Rosemary! Love this. We’re so glad Maria and Alina were able to guide you through everything and make the process simple. Here’s to many more happy moments ahead! -Ayesha
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