Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.
Company replied
Location
Switch locationUnit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough
Company replied
The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.
Company replied
I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... See more
Company replied
Company details
About Three UK - 3Store Wellingborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom
- 01933274711
4.9
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Maria and Adey I am please with the…
Maria and Adey I am please with the staff service at 3
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
That's brilliant, we're elated to hear Maria and Adey were a great help with your query :) -Scott
Went to 3g store Wellingborough and met…
Went to 3g store Wellingborough and met with sunny who gave us the best customer service and we walkd outwith a broadband package thanks to sunny hoque at 3g store Wellingborough
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
That's fantastic, Izzi. We are excited to hear you got set up with Broadband, we hope you love it :) Thank you for leaving Sunny a lovely review -Scott
My experience was excellent
My experience was excellent. The sales representative attended to me addressing all my concerns .
He was very helpful.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
That's what we like to hear, James. Thank you for a brilliant review :) -Scott
The sales representative was excellent …
The sales representative was very helpful. He answered all my questions and he was very patient with me.
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
That's terrific , Veej. That sounds ideal :) Thank you for a great review -Scott
Great service by Alina
Great service by Alina. She was very helpful
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
That's brilliant to hear, Alexandru, we're happy Alina provided great service :) -Scott
Reply from Three UK - 3Store Wellingborough
Hello Ushma, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Adey has been a MAGNIFICENT help for my…
Adey has been a MAGNIFICENT help for my wifi services! Thank you! 😀
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Everything was quick and easy
Everything was quick and easy . Much thanks to Adey
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Glad Adey got you sorted, Danya :) Thanks for sharing -Scott
Very helpful and was great from start…
Very helpful and was great from start to finish.
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great service
As always Alina was fantastic in finding the best plan for me to upgrade to. Friendly service, even from other staff. Been using 3 for many years. Highly recommend. Thank you.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Wellingborough
Thanks for this fantastic 5⭐ review, Muzi. We really do appreciate it! Have a great day 😊 -Jade
The service was great
The service was great. Thanks to Adey for sorting the change over of sims so efficiently.
Good job.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for this fantastic 5⭐ review, Anthony. We appreciate you taking the time to send this over! Well done Adey 🎉 -Jade
Staff were incredibly helpful
Staff were incredibly helpful, explained every step to me and made sure I got the deal that was best for me in terms of affordability & benefits. Easiest transition to a new contract, couldn’t be happier! Ntiense was lovely and friendly too :)
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Wellingborough
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Lovely service by Alina
Lovely service by Alina today to upgrated contract its nice and easy,so profesionall service ,very high recommend
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent customer service and patience…
Excellent customer service and patience of staff as I had connection problems with router, iafter more than 30 minutes of trying to fix router they cancelled my contract I had and gave me a new contract with a new router and set it up for me in store to make sure it worked.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey.
Thanks! Your review is really appreciated. -Pete
very helpful manager
very helpful manager . I am not tech savvy but he was very patient and polite. Will recommend Three Wellingborough store.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
The store has always been very…
The store has always been very welcoming and sorted out any issues I’ve had with ease
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for this amazing 5⭐ review, Maria. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Great service at 3 Store a…
Great service at 3 Store a Wellingborough from Adey store manager
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
That's really fantastic, Victor. We're so pleased Adey was able to help you :) -Scott
Maria from three in Wellingborough was…
Maria from three in Wellingborough was fantastic she sorted out all the issues I was having online for over a week and got it all sorted in one day
Very happy
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Wellingborough
We're sorry that you were having issues, Leroy, and for any inconvenience. Maria being a massive help and giving you the help you needed is a relief, and we're pleased it's all sorted. Thank you for the 5 star review :) -Scott
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.