Three UK - 3Store Wellingborough Reviews 

208
TrustScore 5 out of 5

4.9

Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB


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Rated 5 out of 5 stars

Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.

Company replied

Rated 5 out of 5 stars

Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough

Company replied

Rated 5 out of 5 stars

The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.

Company replied

Rated 5 out of 5 stars

I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wellingborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom

  • 01933274711

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Maria and Molly made it easy to…

Maria and Molly made it easy to understand, plenty of patience, come here every time.

March 18, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Martin, thank you for sharing this. Maria and Molly made sure everything was explained clearly and supported you with real patience and care. Hearing that your visits are consistently positive truly means a lot to us. -Manavata

Rated 5 out of 5 stars

Friendly professional staff who sorted…

Friendly professional staff who sorted a fantastic deal for me I could not been happier

March 17, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey Louis, that’s superb! We’re glad our staff were able to sort everything out smoothly, and that you walked away feeling confident and happy. Thank you for sharing this wonderful 5⭐ review! -Ayesha

Rated 5 out of 5 stars

Sunny helped me today with 2 contracts

Sunny helped me today with 2 contracts, thank you!

March 15, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Thank you so much, Costin! We’re proud of Sunny for delivering excellent support with your contracts 🙏. Your satisfaction is our greatest reward! -Shivam

Rated 5 out of 5 stars

Went into store at Wellingborough to…

Went into store at Wellingborough to buy a new phone. Sunny was amazing made the whole experience stress free. Didn't try to sell us anything we didn't want and was just generally a really nice guy. Wouldn't go anywhere else.

March 15, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Wendy, thank you for sharing such fantastic feedback. It’s wonderful to hear how smoothly everything unfolded and how confidently Sunny guided you through your visit. Knowing you left feeling completely at ease and fully supported genuinely means a lot to us. -Manavata

Rated 5 out of 5 stars

Very happy client🌱

Molly-Mae today 14th of March at Wellingborough Three store was very helpful with the best and right choice to upgrade my mobile phone and also, with a some different aspects of monthly payment plan.
Molly-Mae has a proffessional communication and sales management skills.
Additional,would like to say a great thank you to all team of the Wellingborough Three store
Positive experience makes clients come back.
All the best ♥️
Gunita McNeill

March 14, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Gunita, we’re grateful for your kind words. It’s fantastic to hear that Molly‑Mae helped you find the right upgrade and explained everything so clearly. Thank you also for acknowledging the whole Wellingborough team. Experiences like yours mean a lot to us. ♥️ -Ayesha

Rated 5 out of 5 stars

Sunny did an amazing job helping me…

Sunny did an amazing job helping me today with my broadband and tablet purchases. Excellent customer service and extremely knowledgeable and helpful. Would highly recommend

March 8, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Yay, Julia 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We're glad Sunny’s expertise and support made your broadband and tablet purchases so effortless. Enjoy every moment with your new devices 💙 -Arvind

Rated 5 out of 5 stars

I had a really helpfull assistance

I had a really helpfull assistance Sunny :) he knows a lot about business, explained everything really clearly.
I'm really satisfied.

March 6, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

That’s brilliant, Dominika! We’re happy to hear that Sunny handled everything so smoothly for you. Thanks a ton for this lovely 5⭐ review! -Veronica

Rated 5 out of 5 stars

My whole experience was amazing,Maria…

My whole experience was amazing,Maria was quite helpful and explained everything to me,and I am happy about my services that I have received today in store

March 5, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Thank you for sharing your wonderful experience, Vasile! 🌟 We’re delighted that Maria was so attentive and guided you through everything with care. -Veronica

Rated 5 out of 5 stars

The service is very polite

The service is very polite, helpfull, fast, help with all the enqurris and helped with crippling lazines.

March 4, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Super happy to know that, Zbyt! you received such great help from us. We want nothing but the best for our customers, and we’re happy that you’re pleased with our service 🌺 -Ayesha

Rated 5 out of 5 stars

I had a very good friendly customer…

I had a very good friendly customer service from Maria.

March 3, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hazeen, we’re thrilled with the outstanding support Maria delivered. Her warm approach and genuine attentiveness made the entire experience seamless and uplifting. -Manavata

Rated 5 out of 5 stars

Just visited the Wellingborough Three…A Very Pleasant Experience

Just visited the Wellingborough Three branch to update mobile phone and broadband contracts.
The customer service representative that assisted us named Adrian was more than helpful. My wife and I, who are not that tech savvy, had so many questions on what would be our best options and best prices. Adrian didn't rush us and showed us everything that Three had available that suited our budget and needs specifically.
The customer service that we received with Adrian was everything that we could have asked for. We've been Three customers for quite a few years now, and with customer service and help like this I don't see us switching mobile phone providers for a long time.
Thanks again to Adrian for his patience and a pleasant experience.

Mr. and Mrs. R. Hurst
2 March 2026

March 2, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey Richard! We’re delighted to hear Adrian made your visit so seamless. It’s fantastic that he took the time to guide you through every option. Your continued trust means so much to us, and we truly appreciate you sharing this heartfelt 5 star review. 💕 -Kashish

Rated 5 out of 5 stars

Great in store customer service

Great in store customer service. Extremely polite and very helpful.

March 2, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Thank you, Kristoffer! It’s wonderful our team’s attentive care made your visit enjoyable. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Amazing She explained how to save money really…

She explained how to save money really well and walked us through everything was very Patient and even stayed after the store closed to accommodate us

February 28, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thank you for your lovely review, Napoleon! 😊 We’re happy to know that one of our team member made everything easy to understand and showed such dedication by staying past closing time. ✨ -Veronica

Rated 5 out of 5 stars

Very helpful staff christy and got a…

Very helpful staff christy and got a nice cup of tea .well happy

February 25, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Thanks, Matthew! Great to hear Christy was helpful and gave you the best service, and that you enjoyed your cup of tea. We’re glad you left happy. -Ayesha

Rated 5 out of 5 stars

Very good experience

Molly-Mae was amazing. Very helpful and provided assistance in finding me the perfect balance of payment and privileges in my new account.

February 25, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Amazing feedback, Moses. Molly‑Mae always goes the extra mile, and we’re glad her support helped you get exactly what you needed. 🤗 -Ayesha

Rated 5 out of 5 stars

Very exciting

Very exciting

February 23, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey Enoch, that’s awesome! We’re glad you had a positive experience. 😊 -Veronica

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