Three UK - 3Store Wellingborough Reviews 

208
TrustScore 5 out of 5

4.9

Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB


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Rated 5 out of 5 stars

Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.

Company replied

Rated 5 out of 5 stars

Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough

Company replied

Rated 5 out of 5 stars

The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.

Company replied

Rated 5 out of 5 stars

I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wellingborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom

  • 01933274711

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

The Service was exceptional

The Service was exceptional. Even though I wasn’t able to proceed with the contract today, I will be back in the future.

January 11, 2026
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Sunny is the man. 1st class customer service.

I was helped by a lovely, happy gentleman named Sunny. He was very knowledgeable and gave really great advice and has helped us to choose the best mobile package. He is a very great asset to the Three company. I wish him the best for his future endeavours. Please recognise this gem of a man. Personality is a beautiful and great like his name. Thank you so much Sunny. I know who to go to when we need to update and get a new phone.

January 10, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

My experience was quite good did get what l was looking for

My experience was quite good did get the help l needed from one of the customer service Sunny .Good communication and nice

January 10, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Amazing staff

Amazing staff, very helpful!

January 9, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hey Liliana! Thanks for the 5⭐ review. We’re thrilled that our team provided you with great service and friendly guidance at the store. -Ayesha

Rated 4 out of 5 stars

He save me a lot of money

He save me a lot of money

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hi Gillian, thank you for the 4 ⭐ rating. We’ll continue improving to serve you even better next time. -Afaq

Rated 5 out of 5 stars

Polite and helpful service

Polite and helpful service. Friendly lady, Maria, managed to get us the plan that was what ee wanted.
Very efficient

January 6, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hi there! 🎉 That’s brilliant to hear. We’re so glad Maria was able to provide such polite and welcoming service while getting you the exact plan you wanted. It is great to know the experience was so efficient for you, and your kind words truly make our day. Enjoy your plan! -Kishan

Rated 5 out of 5 stars

Alina was good to me

Alina was good to me, very kind person
I like it . Very professional

January 3, 2026
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Thank you

Thank you, for assistance.

December 26, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hello Dragos, we’re thrilled to hear you had a great experience with us. Thank you for your 5⭐ review! -Neha

Rated 5 out of 5 stars

Maria helped with a good value upgrade

Maria helped with a good value upgrade, that I have been considering for quite a while
She was extremely pleasant and helpful

December 23, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hey Alec, we appreciate your 5 ⭐ review 🌟 So glad Maria ensured a smooth and seamless upgrade experience. Wishing you a fantastic day 😊 -Arvind

Rated 5 out of 5 stars

My experience was great and staff very…

My experience was great and staff very helpful. Alina listened carefully and she offered to help me after I had been scammed. She is knowledgeable and confident.

December 23, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Maria, your words truly light up our day! We’re overjoyed to hear that Alina supported you with such expertise and care, turning a challenging moment into clarity and reassurance.✨ Thank you for sharing this incredible experience. -Ashifa

Rated 5 out of 5 stars

Very professional and good person

Very professional and good person

December 23, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hey Marian, we’re so happy to hear that you had a great experience with us. Thank you for sharing this wonderful 5 ⭐ review! -Ayesha

Rated 5 out of 5 stars

Alina was very helpful in reducing my…

Alina was very helpful in reducing my phone bills and providing a new sim

December 23, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Jade, we’re thrilled to hear Alina went above and beyond ✨. Thanks for taking the time to share this wonderful experience. -Arvind

Rated 5 out of 5 stars

Adrain and Maria was very helpful

December 22, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Thanks for your 5 ⭐ review, Qizal, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

The accuracy of information and the…

The accuracy of information and the ease with which things were done, very good, efficient and polite, brilliant 😊 Alina was amazing

December 20, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Thank you, Maria

Maria provided service which was above and beyond anything I could have expected. She was patient with me, exploring a wide range of deals which best suited my needs. When one deal didn’t work out for me, Maria was proactive, calling me to suggest an alternative and going out of her way to make sure that I got the right contract for me. She’s an exceptional member of staff and I really appreciate her calm, kind and thorough approach.

December 20, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Ntiense she was such an amazing person…

Ntiense she was such an amazing person with excellent customer service

December 19, 2025
Unprompted review
Three UK - 3Store Wellingborough logo

Reply from Three UK - 3Store Wellingborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Maria is super

Maria is super

December 19, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hello Mesut, we're happy to hear that you had a great experience with us. Thank you so much for the 5 ⭐ review! -Kashish

Rated 5 out of 5 stars

Service in store is really amazing I…

Service in store is really amazing I really enjoyed doing conversations there

December 18, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Hi Anshu, we’re thrilled to hear you had such a positive experience! 🎉 Thank you for the amazing 5 ⭐ review, we’re always happy to help. -Manavata

Rated 5 out of 5 stars

Great experience 👍

Great experience 👍

December 17, 2025
Unprompted review
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Reply from Three UK - 3Store Wellingborough

Bravo, Endurance! 🎊 We're overjoyed to hear this. Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day 😊 -Ashifa

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