Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.
Company replied
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
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Adrian and Sunny have been exceptionally great.Our case was unique as had to transfer numbers with new contract etc but they've concluded the matter swiftly.Again,thank you Adrian.
Company replied
Have been attended by a customer advisor at Wellingborough, sunny, always very helpful, well informed, great knowledge on gadgets and plans that suit me. Can't recommend him enough
Company replied
The agent Alina was engaging conversation with us throughout our process. She never once came across as the hard salesperson driven by figures. Genuine warmth. An asset to your company.
Company replied
I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom
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The Service was exceptional. Even though I wasn’t able to proceed with the contract today, I will be back in the future.

Reply from Three UK - 3Store Wellingborough

Reply from Three UK - 3Store Wellingborough
I was helped by a lovely, happy gentleman named Sunny. He was very knowledgeable and gave really great advice and has helped us to choose the best mobile package. He is a very great asset to the Three company. I wish him the best for his future endeavours. Please recognise this gem of a man. Personality is a beautiful and great like his name. Thank you so much Sunny. I know who to go to when we need to update and get a new phone.

Reply from Three UK - 3Store Wellingborough
My experience was quite good did get the help l needed from one of the customer service Sunny .Good communication and nice

Reply from Three UK - 3Store Wellingborough

Reply from Three UK - 3Store Wellingborough

Reply from Three UK - 3Store Wellingborough
Polite and helpful service. Friendly lady, Maria, managed to get us the plan that was what ee wanted.
Very efficient

Reply from Three UK - 3Store Wellingborough
Alina was good to me, very kind person
I like it . Very professional

Reply from Three UK - 3Store Wellingborough

Reply from Three UK - 3Store Wellingborough
Maria helped with a good value upgrade, that I have been considering for quite a while
She was extremely pleasant and helpful

Reply from Three UK - 3Store Wellingborough
My experience was great and staff very helpful. Alina listened carefully and she offered to help me after I had been scammed. She is knowledgeable and confident.

Reply from Three UK - 3Store Wellingborough
Very professional and good person

Reply from Three UK - 3Store Wellingborough
Alina was very helpful in reducing my phone bills and providing a new sim

Reply from Three UK - 3Store Wellingborough

Reply from Three UK - 3Store Wellingborough
The accuracy of information and the ease with which things were done, very good, efficient and polite, brilliant 😊 Alina was amazing

Reply from Three UK - 3Store Wellingborough
Maria provided service which was above and beyond anything I could have expected. She was patient with me, exploring a wide range of deals which best suited my needs. When one deal didn’t work out for me, Maria was proactive, calling me to suggest an alternative and going out of her way to make sure that I got the right contract for me. She’s an exceptional member of staff and I really appreciate her calm, kind and thorough approach.

Reply from Three UK - 3Store Wellingborough
Ntiense she was such an amazing person with excellent customer service

Reply from Three UK - 3Store Wellingborough

Reply from Three UK - 3Store Wellingborough
Service in store is really amazing I really enjoyed doing conversations there

Reply from Three UK - 3Store Wellingborough

Reply from Three UK - 3Store Wellingborough
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