Great service and customer care, the staff were lovely and helped me with a billing issue, which I wouldn't have been able to work out myself.
Company replied
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Oana was very friendly and helpful, talking me through all my options and even asking what I would use the phone for and if there was something I would need (insurance or screen protector) she also... See more
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Excellent service. Got exactly what I needed. Jordan was really helpful.
Company replied
Jordan in three was super helpful with my situation I was in with my new phone. Amazing customer service.
Company replied
Company details
About Three UK - 3Store Weston Super Mare
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
44 Regent Street, BS23 1SL, Weston Super Mare, South, United Kingdom
- 01934417605
4.8
Excellent
47 reviews
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Excellent service
Excellent service. Got exactly what I needed. Jordan was really helpful.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hi Rachel, thanks for the lovely feedback. We’re glad to know that Jordan delivered top tier assistance and got all your needs sorted without any hassle.
— Three Social Media Team
Great service and customer care
Great service and customer care, the staff were lovely and helped me with a billing issue, which I wouldn't have been able to work out myself.
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Your words are a real highlight, Daniel ✨ We’re pleased the team’s dedicated support got your billing issue sorted and made things much easier for you 🌟
- Three Social Media Team
Reply from Three UK - 3Store Weston Super Mare
Hi Adam 😊
Amazing to hear Jordan gave you such great service.
Thanks for sharing your experience, it really means a lot!
— Three Social Media Team
Amazing Customer Service
Jordan in three was super helpful with my situation I was in with my new phone. Amazing customer service.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hi Harvey, we’re delighted to hear Jordan provided such strong customer service and helped resolve the issue with your new device.
Three Social Media Team
Reply from Three UK - 3Store Weston Super Mare
Hi Stephen, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
Great customer care
Great customer care. Knowledgeable and would recommend them.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hello Nicola, we appreciate you taking the time to share your positive experience. It is wonderful to hear that you received such knowledgeable customer care and highly recommend our services. -Kishan
Tip Top Service
Tip top friendly service whenever I pop in! Thank you :)
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Oh wow, Rhys! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha
Amazing support from the managers…
Amazing support from the managers Jordan and Adam!
Would definitely visit again!
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hey Ben, that’s marvellous! A big shoutout to Jordan and Adam for providing such amazing support. We can’t wait to welcome you back again! -Neha
Reply from Three UK - 3Store Weston Super Mare
Thank you, David! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Hey helped with my new phone and they…
Hey helped with my new phone and they transfered my number from another network.
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hi Karen, thanks for sharing, happy to hear your number transfer and new phone setup went smoothly. -Kishan
Guys at Three store in WSM are very…
Guys at Three store in WSM are very good. They help me each time I visit them with issues related to my phone and tablet. Thanks
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Love hearing this, Yasir! The Weston Super Mare store team are clearly doing a fantastic job, and it’s great to know they’ve been so reliable each time 🙌 Have a great day! -Samad
Good service.recommend
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hi Josephine, thanks for your feedback, glad to hear you were happy with the service and would recommend it. -Kishan
Reply from Three UK - 3Store Weston Super Mare
Really appreciate this, Kelly. It’s great to hear how well everything went and that the team made your experience smooth and enjoyable. Thanks for taking the time to share your feedback. -Manavata
Reply from Three UK - 3Store Weston Super Mare
You've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Adam was incredibly helpful today…
Adam was incredibly helpful today setting up my new phone and showing me the features.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hello Ann. We’re delighted to know Adam made the process smooth and ensured everything was set up perfectly on your new phone. Your appreciation means a lot. 🥰 -Neha
Oana was very friendly and helpful
Oana was very friendly and helpful, talking me through all my options and even asking what I would use the phone for and if there was something I would need (insurance or screen protector) she also went into great detail explaining the costs and helped me find out about trading in my current phone.
I would highly recommend them for all your phone needs!
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Yay 🚀 Scott, your shout-out is wow ✨ We’re delighted that Oana took such thoughtful care to explore your usage, walk you through suitable choices, and clearly cover trade‑in options so everything felt well considered and easy to follow. Your recommendation means so much to us ❤️ -Arvind
My husband and I got two new phones
My husband and I got two new phones. They set the new devices up for us and we left the store happy with our new phones.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Mary, we’re so pleased our team could set up your new phones and send you off smiling. Enjoy exploring everything your devices can do and here’s to many great memories ahead! -Samad
They transferred our data from our old…
They transferred our data from our old phones to the new ones for myself and my partner.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
We’re glad our team made moving your data to the new phones seamless for both you and your partner. Thank you for sharing your feedback, David. -Suhaas
Reply from Three UK - 3Store Weston Super Mare
Thank you for your wonderful feedback, Baharmal! We’re glad our support met your expectations! -Veronica
George the assistant manager at…
George the assistant manager at Weston-super-Mare was communicative, knowledgeable and nothing seemed to be too much trouble in helping me. He deserves to be considered for career progression.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Thanks so much, Nilan! We’re thrilled to hear how brilliantly George supported you. His communication, expertise, and genuine commitment to helping you really shine through. It’s fantastic to know he made such a strong impression. -Manavata
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