it was the last day of the shop being open and i had the greatest store attendance i could ask for thabks to, siddiq, oana, jordan. it was emotional we all cried love you all
Company replied
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See what reviewers are saying
Sidiq in the store was a lovely welcoming helpful person. He explained everything I needed to do to help set up my broadband and my sim only for my phone. Fantastic service well done :)
Company replied
Oana was very friendly and helpful, talking me through all my options and even asking what I would use the phone for and if there was something I would need (insurance or screen protector) she also... See more
Company replied
Great service and customer care, the staff were lovely and helped me with a billing issue, which I wouldn't have been able to work out myself.
Company replied
Company details
About Three UK - 3Store Weston Super Mare
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
44 Regent Street, BS23 1SL, Weston Super Mare, South, United Kingdom
- 01934417605
4.8
Excellent
50 reviews
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Great service and set my new phone up
Great service and set my new phone up
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hello Jane, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service from the Weston store…
Great service from the Weston store setting my new plan and contract up.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Pretty frustrated
The store manager at Three in WSM has finally sorted out a problem that’s been going on since Sept. An issue with the PAC code & my old number not transferring over properly, after multiple shop visits & technical support phone calls . Hadn’t heard of an ESIM & didn’t even know it was possible that 2 sims could operate within one new phone. What a palava. The deal was good, but unless I’m compensated for the £74.90 of data that I’ve used from my old network without realising it, I won’t be recommending Three I’m afraid. Not great at explaining things to people who aren’t technically savvy.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hello there.
We are glad to hear that the store manager was able to resolve the issue with your PAC code and number transfer.
We're sad that you incurred unexpected data charges on your old network due to the transfer issues and that you felt the explanations provided were not clear. We take feedback on our communication seriously, and we are always working to improve how we explain technical matters to all our customers.
We appreciate you taking the time to share your experience and feedback. -Pete
Fabulous start @ 3
Fabulous, friendly & helpful guy! Thank you Siddiq
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Thanks for your feedback, Sue, and it's lovely to hear that you enjoyed great customer service from Siddiq. We're delighted to have you with usand appreciate you taking the time to share this. -Michael
Came in to 3 I spoke with a Gentleman…
Came in to 3 I spoke with a Gentleman called Siddiq I was struggling with certain apps, nothing was too much trouble he spent the time to help me so I understood as I am not tech minded. He was very pleasant, polite and a credit to three mobile my experience has restored my faith in customer service which is hard to find nowadays 5 stars from me
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Thanks for this amazing 5⭐ review, Gary. We really do appreciate you taking the time to send this over! Well done Siddiq 🎉 -Jade
Good
I went into the shop and I was welcomed with a smile and the service was really great.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Thanks for this amazing 5⭐ review, Tariro. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
The young man that helped me with my…
The young man that helped me with my broadband account was very good. Thank you three.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I was very happy with my visit todo…
I was very happy with my visit todo from Ben. He was incredibly helpful full and managed to transfer all my data from my old phone.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Weston Super Mare
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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