Three UK - 3Store Weymouth Reviews 

185
•
TrustScore 5 out of 5

4.9

79 St Mary Street, DT4 8PJ Weymouth, South, GB

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Rated 5 out of 5 stars

Excellent service today in the Weymouth branch from Steve. Really helpful to myself and my wife. Customer service was 10 out of 10

Company replied

Rated 5 out of 5 stars

Visited 3 store in Weymouth on Friday 14th August 2026. Was served by a lovely lady who was most helpful in renewing my contract and setting up my new phone and also a contract for my grandson. Have... See more

Company replied

Rated 5 out of 5 stars

Popped into Store and was served by a young lady called Shannon. She helped resolve / explain some queries I had with my bill for my phone & my watch. Very efficient & thorough, knew what she was doin... See more

Company replied

Rated 3 out of 5 stars

Now 17:25 hrs still waiting While the service in the shop was good trying to get the phone I paid for to be delivered has been impossible- I was told yesterday it would be delivered today after been... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Weymouth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 79 St Mary Street, DT4 8PJ, Weymouth, South, United Kingdom

  • 01305782972

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

He took his time to explain clearly

He took his time to explain clearly

October 16, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Hamzat, thank you for sharing your experience. It's wonderful to know Mehdi made such a difference. Your feedback is greatly appreciated.

- Three Social Media Team

Rated 5 out of 5 stars

Excellent service today in the Weymouth…

Excellent service today in the Weymouth branch from Steve. Really helpful to myself and my wife. Customer service was 10 out of 10

October 16, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thank you for your feedback, Gary. We're delighted to hear Steve provided such excellent service in our Weymouth store and was so helpful to both you and your wife. We appreciate your support.

- Three Social Media Team

Rated 5 out of 5 stars

Steve was a great man and helpful at…

Steve was a great man and helpful at all times throughout my journey

October 13, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Neil, thank you for your review. We're delighted to hear Steve provided a positive experience and supported you throughout the process.

Three Social Media Team

Rated 5 out of 5 stars

Steve was very good and helpful 100%…

Steve was very good and helpful 100% and helped set up new phone

October 13, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Caroline, we're delighted to hear Steve provided such great support and assisted you with your new device. Thank you for your kind words. 😊 - Three Social Media team

Rated 5 out of 5 stars

Michael was great!

October 13, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey Daska, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us about Michael. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Steve made the experience good and…

Steve made the experience good and helped get rid of an virus on my phone and also transfered data to new phone

October 13, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Stephen, thanks for sharing your experience. We're pleased to hear Steve was able to help get your phone sorted and make the move to your new device smooth and straightforward.— Three Social Media Team

Rated 5 out of 5 stars

I had a extremely pleasant experience…

I had a extremely pleasant experience in three on Tuesday the 6th of October I had jus moved into a home and I needed help with my internet and Steve was so helpful and did everything in his power to make sure I left that store with internet I even got a new sim for a brilliant price I couldn’t recommend this store more especially Steve his customer service was possibly the best I’ve experienced. Thankyou

October 6, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Skye, thanks for the amazing feedback. We’re delighted to hear that Steve at our store provided outstanding assistance with your internet needs, ensuring you were connected before leaving and helped you secure an ideal deal on a new SIM that fits you perfectly. Your recommendation means a lot to us.
-Three Social Media Team

Rated 5 out of 5 stars

Service with a smile and also helped…

Service with a smile and also helped sort out a major problem and got my phone working again a true credit to three

October 6, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Jan, thank you for your review. We're delighted to hear your phone issue was resolved and that you received such great support throughout your visit.— Three Social Media Team

Rated 5 out of 5 stars

Very helpful in transfering data and…

Very helpful in transfering data and setting up new phone steve was a great and a credit to weymouth store.

October 5, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey Peter, thank you for taking the time to leave us an amazing 5⭐ review! 😊We're delighted to hear that Steve made your experience smooth and stress-free, ensuring your new device was ready to use and everything was in place from the start.- Three Social Media Team

Rated 5 out of 5 stars

Shannon was very helpful

Shannon was very helpful. Especially with my needs. 10/10

October 5, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi San, thanks for the amazing review. We’re glad to hear that Shannon delivered exceptional assistance throughout and looked after all your requirements, creating a smooth and seamless experience from start to finish.
- Three Social Media Team

Rated 5 out of 5 stars

Always so helpful and full of good…

Always so helpful and full of good advise.

October 1, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Fiona, feedback like this reflects the value of taking the time to offer clear guidance and support. — Three Social Media Team

Rated 5 out of 5 stars

Adam was amazing,very helpful.solved…

Adam was amazing,very helpful.solved all of my concerns.

September 30, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Jamie, it's excellent to see Adam recognised. Feedback like yours reflects the value of taking the time to fully address what matters most to customers. — Three Social Media Team

Rated 5 out of 5 stars

Steve deserves a pay rise

Steve deserves a pay rise. What a gentleman.

September 29, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Amazing, Stefan. We're delighted to hear Steve gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team

Rated 5 out of 5 stars

Abi was Very helpful today and quick

Abi was Very helpful today and quick, and polite.

September 26, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

That's impressive, Louise 🎯 Abi's prompt support and considerate approach clearly stood out 💙

- Three Social Media Team

Rated 5 out of 5 stars

Shannon was amazing

Shannon was amazing. Thank you so much

September 23, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Kristabel, we're delighted you had such a smooth experience with Shannon. Thank you for the amazing 5 ⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

Steve was great,helpful polite and got…

Steve was great,helpful polite and got a great deal
Credit where it due

September 14, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thanks for the great feedback, Susan! We're thrilled to hear that Steve was so helpful and managed to get you a brilliant deal. 🥰 - Three Social Media Team

Rated 5 out of 5 stars

Michael was great

September 14, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Debbie, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Michael. — Three Social Media Team

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, hannah was very helpful and explained everything really well. Really nice and would definitely come again for help and advice.

September 13, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey Evie, we're glad to hear Hannah took the time to explain everything clearly and provide the support and guidance you needed. It's great to know her friendly approach left such a positive impression and that you'd feel confident returning for further assistance. Thank you for the feedback. 😊💚
-Three Social Media team.

Rated 5 out of 5 stars

Steve was excellent and gave us a good…

Steve was excellent and gave us a good deal as a existing customers.

September 12, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thanks for the awesome review, Shawn! We’re really glad to hear Steve made your switch feel simple and stress-free. Enjoy your new plan! 😊🌟-Three Social Media Team

Rated 5 out of 5 stars

Abi was great with her information and…

Abi was great with her information and support through the whole process of upgrading my current contract. Professional, prompt and knew her stuff! Thank you.

September 12, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey Jordan, thank you for the fantastic 5⭐ review! We're delighted to hear that Abi made the entire experience straightforward and stress-free, providing clear guidance every step of your upgrade journey.-Three Social Media Team

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