Visited 3 store in Weymouth on Friday 14th August 2026. Was served by a lovely lady who was most helpful in renewing my contract and setting up my new phone and also a contract for my grandson. Have... See more
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Popped into Store and was served by a young lady called Shannon. She helped resolve / explain some queries I had with my bill for my phone & my watch. Very efficient & thorough, knew what she was doin... See more
Company replied
steve was brilliant at the weymouth branch helped me with a complicated situation thank you so much a credit to the branch!!
Company replied
Now 17:25 hrs still waiting While the service in the shop was good trying to get the phone I paid for to be delivered has been impossible- I was told yesterday it would be delivered today after been... See more
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Company details
About Three UK - 3Store Weymouth
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
79 St Mary Street, DT4 8PJ, Weymouth, South, United Kingdom
- 01305782972
4.9
Excellent
154 reviews
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Steve’s the man!
Steve was both helpful and friendly, I usually dread phone shops as it can be a long process but the time flew by!
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Hey Max, that’s fabulous! We’re delighted Steve made your visit smooth and seamless. 😊 -Veronica
Don't trust the promises made
Now 17:25 hrs still waiting
While the service in the shop was good trying to get the phone I paid for to be delivered has been impossible- I was told yesterday it would be delivered today after been told it would be delivered 2 weeks ago! I am still waiting- having been a customer for many years I'm not sure if I want to continue using or advising anyone to buy from Three
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
We’re really sorry to hear you’ve been left waiting this long, Jean, especially after being promised earlier delivery. Your experience should never feel this difficult, we’d like the opportunity to review your account thoroughly, please reach us here: https://bit.ly/3C43TKN. You can also call us on 333 (from a Three phone) or 0333 381 001 (from any other phone) between 8am to 8pm Monday to Friday and on weekends, from 9am to 8pm so we can help. -Ashifa
Very good experience fast and police…
Very good experience fast and police service
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Hi Louise, we’re pleased your visit was quick and smooth, and that the team made a great impression. -Suhaas
Very helpful staff in the Weymouth…
Very helpful staff in the Weymouth store. They sorted my phone out, I couldn't be happier.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Thanks for the review, Sheila. Really glad to hear the team in our Weymouth store were able to get everything sorted for you and leave you feeling happy with your phone again. -Shivam
I had Abi today and she was very…
I had Abi today and she was very helpful.
I was having trouble with understanding what I wanted and the prices, but she came back to me and let me know all the details, I'm now getting my new phone and I'm extremely happy.
Thanks Abi
(Jodie Phillips)
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
From clear guidance to a brand‑new device, we’re thrilled Abi could make everything easy to understand. Her patience and dedication turned a confusing moment into an exciting upgrade, and we’re so glad you’re walking away happy, Jodie. -Ashifa
Very good
Stephen was really helpful and patient and made upgrading my phone seamless and simple
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Wow Ellie! 🎉 That’s amazing to hear. Stephen’s support and guidance clearly made your upgrade smooth and stress free, and we’re thrilled you had such a positive experience. Thanks for sharing your feedback, enjoy your new phone! 📱✨ -Samad
Stephen was great
Stephen was great. He explained everything very clearly. I never felt like I was being pressurised into anything. He was very friendly and had a good sense of humour as well.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Yay ✨ Dr Symes, great to know Stephen kept everything clear and supportive with a friendly touch that made the whole experience feel uplifting. Hope your day is filled with smiles 😊 -Arvind
Shannon
Shannon, was very helpful and lovely. Answered all my questions and helped me get the right phone. She was a super star ⭐
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Love this, Kelsey! 💛 Shannon bringing the helpful, lovely energy AND getting you the perfect phone, total superstar vibes ⭐ -Ayesha
Stephen really took his time to explain…
Stephen really took his time to explain everything to me making sure I understood everything 100%.
Amazing service!
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Thank you for letting us know about your experience Millie! We’re so pleased to hear that Stephen offered such attentive support and made everything clear for you. -Afaq
Thank you very much
Thank you very much, Hannah was very nice and informative, got me and great deal and was very happy
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Hi Jack, thank you so much for the 5 ⭐! We’re thrilled to know Hannah looked after you so well and was able to get you a better deal. It’s wonderful to hear you left happy. 😊 -Ayesha
Reply from Three UK - 3Store Weymouth
Hey Lucia, thank you for the 5 ⭐ review. We're thrilled to know Shannon made your experience seamless. -Maryalex
Shannon was very helpful sorting out my…
Shannon was very helpful sorting out my Apple Watch. I would recommend her service to anyone. Thank you
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Hello, Pam! It’s wonderful to hear that Shannon was able to make your watch setup such a positive experience. Your recommendation is a great reflection of her dedication. 🥰 -Prabhjeet
Perfect customer service from Michael…
Perfect customer service from Michael if I could rate him a 10/10 I would perfect sales man definitely deserves a raise
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Aw, Josh, that’s so kind of you! We’re so happy that Michael provided the service you needed. Thank you for sharing your experience and your 5⭐ review with us. You really made our day! 🥰 -Ayesha
Great customer service
Great customer service, should be a 10! Micheal is a great chap, lovely to talk to.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Hi Mateusz, we’re delighted Micheal made your experience so positive. It’s always great when our team members bring both expertise and a friendly approach. -Shivam
Stephen was a star so help full GRADE A…
Stephen was a star so help full GRADE A service
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
That’s what top-notch service looks like! Huge thanks to Stephen for making your experience unforgettable, and we’re overjoyed it had such an impact on you, Kevin. -Ashifa
Reply from Three UK - 3Store Weymouth
Hello Jason, we’re delighted to hear that you had such a great experience with us. Thank you so much for your 5⭐ review! We’re always happy to help. -Neha
Steve was great helped me out over 2…
Steve was great helped me out over 2 days
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Weymouth
Thanks for sharing this, Charlie 💫. Steve’s consistency and helpfulness shine through, and we’re thrilled you had such a smooth experience. -Shivam
Reply from Three UK - 3Store Weymouth
Hi Christine, it's brilliant to know Micheal made such a great impression! We’re delighted he could provide that extra level of care for you. Thanks for being part of the network! -Kishan
Reply from Three UK - 3Store Weymouth
Thank you for your review. It's always lovely to read such nice feedback. -Suhaas
Reply from Three UK - 3Store Weymouth
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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