Three UK - 3Store Weymouth Reviews 

155
TrustScore 5 out of 5

4.9

79 St Mary Street, DT4 8PJ Weymouth, South, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited 3 store in Weymouth on Friday 14th August 2026. Was served by a lovely lady who was most helpful in renewing my contract and setting up my new phone and also a contract for my grandson. Have... See more

Company replied

Rated 5 out of 5 stars

Popped into Store and was served by a young lady called Shannon. She helped resolve / explain some queries I had with my bill for my phone & my watch. Very efficient & thorough, knew what she was doin... See more

Company replied

Rated 3 out of 5 stars

Now 17:25 hrs still waiting While the service in the shop was good trying to get the phone I paid for to be delivered has been impossible- I was told yesterday it would be delivered today after been... See more

Company replied

Rated 5 out of 5 stars

i am deeply impressed with the service here, and i wish to mention that stephen is an outstanding customer advisor and does his job brilliantly with no fuss and straightforward conversations. love the... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Weymouth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 79 St Mary Street, DT4 8PJ, Weymouth, South, United Kingdom

  • 01305782972

4.9

Excellent

TrustScore 5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(155)

32,168 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service from Steve

Wonderful service from Steve, got a great deal on my contact. Very happy

January 22, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey Shaleigh! It’s fantastic to hear Steve helped you secure a great deal and provided such a smooth experience. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Great customer service!

What an amazing team of ladies and gents that helped me in the Weymouth store today! Came in to cancel a contract but ended up taking out a contract for a tablet! 🤣

January 22, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thank you so much for sharing your lovely feedback, Suzi 😊. We're delighted the Weymouth branch team made your visit such a great experience, even better than expected ⭐ -Veronica

Rated 5 out of 5 stars

Very friendly staff

January 12, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey Emma, that’s incredible! We’re thrilled our team made your experience go so smoothly. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Fantastic

Sam, Weymouth sorted everything. Also checked EE, Vodafone and 02 and Three offers by far and away the best deals.

January 9, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thank you for your 5 ⭐ review, Adrian! We’re happy to hear that Sam provided outstanding support. Delivering excellence in every experience is always our priority. -Manavata

Rated 4 out of 5 stars

Very helpful

Hannah was lovely and very helpful, and upfront about the increase that will occur to my new phone bill in April. My only downside is that this is part of the contract, and the signal has been awful lately so I'll be sad to be paying more if this continues

January 6, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi Nanny, thank you for your 4⭐ review! We’re glad Hannah was able to help you. Sorry to hear about the network issue we know how frustrating that can be. Please check your coverage here:https://bit.ly/2ZkY51r and if it continues, connect with our team here: https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Ayesha

Rated 5 out of 5 stars

Very friendly

Very friendly
Helpfull and great knowledge

Hannah was her name. Highly recommend all the staff.

January 4, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Great service and good value

Stephen was lovely and helpful with my renewal. Would recommend the Weymouth branch.

January 3, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Steve was great in finding me a great…

Steve was great in finding me a great deal and save me money and was helpful and friendly at the same time.

January 2, 2026
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi, Marie. We truly appreciate your 5 ⭐ review. It’s fantastic to hear Steve provided such excellent assistance and left you with a positive experience -Shivam

Rated 5 out of 5 stars

Samsung ultra 25

It was a fun and relaxed experience, but I never got my headphones!! Can't wait to use my new phone!! Thank you again Stephen!

December 30, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey Liam, thank you for the 5 ⭐ review! We're delighted to hear that our team made your experience outstanding. Have a wonderful day! -Afaq

Rated 5 out of 5 stars

Very welcoming

Very welcoming, kind and informative.

December 27, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Hannah was great

Hannah was great

December 17, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thanks for your 5 ⭐ review, Keith, and it's lovely to hear that you enjoyed great customer service from Hannah. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Sam was brilliant help

Sam was brilliant help. Would like to see him everytime, if possible.

December 8, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thanks for this amazing 5⭐ review, Monica. We really appreciate you taking the time to send this over to us! Great work Sam 🎉 -Jade

Rated 5 out of 5 stars

Amazing service

Amazing service, quick and easy

December 7, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Stephen was brilliant as always

Stephen was brilliant as always

December 6, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Abbie was amazing

Abbie was amazing, made the whole process of upgrading easy & very helpful

December 6, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Very helpful and gave great advice on…

Very helpful and gave great advice on what deal was best for me!
Very patient as I was deciding what I wanted, would highly recommend Three to anyone.

December 6, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

We were very happy with gentlemen he…

We were very happy with gentlemen he gave us a good deal. We would recommend him to anyone ;)

December 4, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Steve was very knowledgable and took…

Steve was very knowledgable and took his time to explain all aspects of the contract and was very freindly,

December 1, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Helpful steve!!

Steve was awesome in helping me and to resolve an issue in store

November 27, 2025
Unprompted review
Three UK - 3Store Weymouth logo

Reply from Three UK - 3Store Weymouth

Thanks for your feedback, Russell, and it's lovely to hear that you enjoyed great customer service from Steve during your store visit. We appreciate you taking the time to share this with us. -Michael

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look