Really happy with the service! A lovely pleasent experience finding the right products. Visiting the store having no prior knowledge or full understanding of what I needed for my requirements, Sue wa... See more
Company replied
Location
Switch locationUnit 15, Green Oaks Shopping Centre, WA8 6UD Widnes, Midlands, GB
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See what reviewers are saying
Upon entering the store I was not too happy with my previous mobile phone provider. From the start, the staff member was very reassuring, professional and friendly. I came away with a deal I that... See more
Company replied
The advisors in store were incredibly helpful - they helped me find the best deal and contract for my parents phones. They went above and beyond, 10/10 friendly helpful staff! 2 phones sorted in less... See more
Company replied
Met Simon today at the Widnes store really great guy my husband was just wanting information on a sim only deal Simon listed and advised on different plans in an informative no pushy sales way. Hel... See more
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Company details
About Three UK - 3Store Widnes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15, Green Oaks Shopping Centre, WA8 6UD, Widnes, Midlands, United Kingdom
- 01514245863
4.8
Excellent
47 reviews
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Absolutely outstanding customer service…
Absolutely outstanding customer service from Sue.
She is professional, knowledgeable and friendly.
We were made to feel extremely welcome.
The whole experience when making a purchase was seamless.
I would recommend using the Widnes store 100%.
Thank you Sue for the most amazing customer service.
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
An amazing service
An amazing service, helpful and informative, a joy to deal with... Sue went above and beyond expected.. helped with all information and questions that I had, I would highly recommend using this store,.. a huge thank you to Sue for all of her help..
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Widnes
Thanks for the brilliant feedback, David! 😊 We’re thrilled that Sue went the extra mile to answer all your questions. Have a wonderful day! -Veronica
Reply from Three UK - 3Store Widnes
That's awesome to hear, Sophie -Maxine
Reply from Three UK - 3Store Widnes
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Simon in the widnes store was extremley…
Simon in the widnes store was extremley helpful anf knowledgable
Top man
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
That’s what we love to hear, Owyn! 🎉 Simon is a star, and we’re happy to know his guidance helped make your visit a success. We really appreciate you taking the time to share this 5 ⭐ review! -Kishan
I met Rahul he helped me alot
I met Rahul he helped me alot , great service
Thanks for help
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey there, thank you for the great review 😊 We’re really happy that Rahul used his knowledge to give you the support you needed. Hope you have a great day! -Ayesha
Very nice and professional behaviour
Very nice and professional behaviour. Totally recommended.
Great experience.
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
I visited the Widnes store today due to…
I visited the Widnes store today due to losing my iPhone. Sue was outstanding and went above and beyond helping me get connected to the world again! I highly recommend visiting the Widnes store if you need a new phone and honest friendly advise! Thank you Sue- you are a life safer and an asset to Three!!
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey Samantha.
What a pain losing your phone - Sorry to hear this! We're glad Sue was on hand to help you get connected again 😊 -Jade
Ste was sound and got us a good deal
Ste was sound and got us a good deal
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Glad to hear that you got a good deal with Ste, Becky 🙌 -Jade
Amazing advice looking for everything i…
Amazing advice looking for everything i needed
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
That’s fabulous, Karalius! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! -Ayesha
Great service
Simon was so so helpful today! Great service, nothing was too much bother
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
That's brilliant that Simon made things easy for you, Erin :) Thanks for the 5 stars -Scott
Great customer service very helpful
Great customer service very helpful
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Thanks for this fantastic 5⭐ review, Alex. We really do love to hear this! Hope you have a great day 😊 -Jade
I call in three shop today to get my…
I call in three shop today to get my phone upgrade, the service was brilliant and Ste was also brilliant and I was really happy with the service I received today
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Reply from Three UK - 3Store Widnes
It's wonderful to hear that Marina-Raluca. Thank you for your feedback and we truly appreciate you taking the time to share this with us. -Afaq
Fast ....evThree have great team workerserithing in the store with…
Fast ....everithing in the store with full details for the new samsung phone . Simon was brilliant !
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Simon was very professional and dealt…
Simon was very professional and dealt with my uograde quickly
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
She was professional
She was professional, had great understanding of the products, she displayed empathy and understanding and was not pushy. She listened and gave me options.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The service was excellent and all my…
The service was excellent and all my needs were met.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey there, this is what we love to hear! We’re so happy this is the service you received, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Lovely staff member who was happy to help
I came in to talk about phones because my contract was ending and I wanted to get a better idea of prices and contracts. I spoke to someone called Sue and she was really friendly and helpful. Answered all my questions and told me about plenty of options. I didn’t buy anything or sign up to any contracts today but have left with a couple of names of phones to look into and see what I like the best. I didn’t feel pressured into getting anything which I really appreciated
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey Meredith, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
My experience today was made very easy e very easy…
My experience today was made very easy by our sales man ste , he never rushed me and tried to talk me into bying things I didn't know,
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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