Really happy with the service! A lovely pleasent experience finding the right products. Visiting the store having no prior knowledge or full understanding of what I needed for my requirements, Sue wa... See more
Company replied
Location
Switch locationUnit 15, Green Oaks Shopping Centre, WA8 6UD Widnes, Midlands, GB
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See what reviewers are saying
Upon entering the store I was not too happy with my previous mobile phone provider. From the start, the staff member was very reassuring, professional and friendly. I came away with a deal I that... See more
Company replied
The advisors in store were incredibly helpful - they helped me find the best deal and contract for my parents phones. They went above and beyond, 10/10 friendly helpful staff! 2 phones sorted in less... See more
Company replied
Met Simon today at the Widnes store really great guy my husband was just wanting information on a sim only deal Simon listed and advised on different plans in an informative no pushy sales way. Hel... See more
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Company details
About Three UK - 3Store Widnes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15, Green Oaks Shopping Centre, WA8 6UD, Widnes, Midlands, United Kingdom
- 01514245863
4.8
Excellent
47 reviews
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Always helpful is Sue
Always helpful is Sue. Very friendly and efficient
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Thanks for this amazing 5⭐ review, Ann. We really do love to hear this! Great work Sue 🎉 -Jade
Reply from Three UK - 3Store Widnes
Hello Barbara, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Superb Customer Service
We had spent numerous days and hours speaking with the Three customer service team on the phone not getting anything done and becoming increasingly frustrated so we decided to make the trip to the Three store in Widnes . Wow ! Talk about a completely different view of Three customer service . We where greeted by Ste who was a breath of fresh air as they say - he was chatty and really friendly and he fully understood the issues we faced and assured us one way or another he would sort it for us which he did .We are so happy the issue with the Simm is all sorted - not only did it mean we didn’t need to buy another Simm but it meant our iPad was all connected as we left the shop . We can’t thank Ste enough for his help and time - he is everything Threes customer service should be - maybe he needs to go and train their telephone support - they need it !!! Thanks Ste really appreciate your help !!!! Paul and Louise
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Sue was great at the widnes store…
Sue was great at the widnes store highly recommend 5 star service
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Thanks for your feedback, Chris, and it's lovely to hear that you enjoyed great customer service from Sue at the store. We appreciate you taking the time to share this with us. -Michael
Si was extremely helpful and…
Si was extremely helpful and knowledgeable
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Top service from Ste and Chris at Three!
Just joined Three for mobile and broadband today and have to say, Ste and Chris were absolutely spot on. Friendly, genuine lads who made everything simple and stress-free. They explained all the options clearly, no pushy sales talk, just proper customer service. Walked out with everything set up and ready to go. Cheers lads — a credit to Three!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Widnes
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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