Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me.... See more
Company replied
Location
Switch locationUnit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!
Company replied
We went to the store today to add an extra number to our existing contract and change the contract a little bit. We dealt with Jamal. He was very knowledgeable very helpful. I was impressed with the... See more
Company replied
I went into the store just to have a look at the current phones on the market. I’m not a Three customer and had no intention of taking out a new contract, but despite that, I was given a warm wel... See more
Company replied
Company details
About Three UK - 3Store Wimbledon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, United Kingdom
- 02089473174
4.8
Excellent
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional customer service from the…
Exceptional customer service from the team I was welcomed and asked if I shall need assistance they would happy to facilitate me. They gave me space to think and review and reflect
I thanked the main person who had talked me after assisting me he was the assistant manager of the store
Overall exceptional experience
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for your wonderful review, Glen! 🌟 We’re happy to know the staff created a welcoming environment, and the assistant manager made your experience exceptional. 🙌 -Veronica
Xazal
Xazal, was really helfull today in store and good customer service.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Laetitia! 🎉 That’s awesome to hear! A huge shoutout to Xazal for making your experience excellent. Thanks so much for your feedback! 🥰 -Kashish
Adwaith, Friendly and quick.
Adwaith, the Three assistant in Wimbledon was friendly, helpfull and did sort my upgrade quickly
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for your lovely feedback, Mr Dantes! It’s great to know that Adwaith at our Wimbledon branch provided welcoming and efficient support during your upgrade. 😊✨ -Veronica
Absolutely delighted with Jamal’s help…
Absolutely delighted with Jamal’s help today. Could not be nicer, welcoming and helpful. We have been here several times and find your staff providing the best service one could wish for . Every time we come our problems are sortied with a smile and efficiency. Thank you
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Love hearing this, Ruzena 😊 It’s wonderful to know that Jamal and the team consistently take such good care of you and handle everything with real attention. Looking forward to welcoming you again soon. -Arvind
I went to visit Wimbledon branch today…
I went to visit Wimbledon branch today to make changes to my contract and I was supported by a advisor call jamal who was very knowledgeable and helpful. I just want to say thank you for today
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Shamusideen! Thank you for sharing your experience. It’s great to hear that your visit to the Wimbledon branch went smoothly and that Jamal guided you through your contract changes with such clarity and care. We appreciate your kind words. -Afaq
Jamal was very helpful and most…
Jamal was very helpful and most friendly.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Mr Stokes, that's impressive. We're thrilled to hear Jamal delivered such a smooth and positive experience 😊 -Arvind
Fantastic customer service
Fantastic customer service , great advise as always.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Alex, brilliant feedback. The team will be smiling knowing they delivered exactly the support you were looking for. Thanks for leaving this sweet 5⭐ -Ayesha
Jamal was Very helpful today in…
Jamal was Very helpful today in Wimbledon branch, thank you
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Pisarapunt, thank you for sharing this shining moment 🎉! Jamal will be thrilled to know he made your Wimbledon visit truly special ✨. Here’s to many more wonderful experiences together. -Ashifa
Amazing service by Jason here
Amazing service by Jason here, start loving Three more than ever.. keep it Up Jason!
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
What a sweet 5-star rating, Syed! Jason is truly exceptional. Thank you for sharing your lovely feedback, it means so much to us! 😊 -Kashish
Jason served me and the service was…
Jason served me and the service was excellent. He took his time to go through details with me, very cautious and respectful.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thanks for your 5 ⭐ review, Henry, and it's lovely to hear that you enjoyed great customer service from Jason. We appreciate you taking the time to share this with us 🎊. -Michael
Amazing service from ceysun really took…
Amazing service from ceysun really took time to sit me down and go through all the options
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Jamal @wimbledon
Jamal has been amazing. Super knowledgeable, extremely helpful.
Was able to help with everything we needed.
He made us feel welcome and nothing was too much trouble.
Would recommend him 10/10
December 28, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great salesmanship
Aidwaith was an excellent sales contact and went out of his way to explain to me my options. I felt heard and confident in my choice.
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Clare, that's phenomenal! We’re overjoyed to hear that Aidwaith went the extra mile to walk you through every option and make you feel truly supported. Moments like these genuinely brighten our day ✨ -Ashifa
Very good service given by jamal at the…
Very good service given by jamal at the three wimbldon branch today . Helped me get connected with unlimited data plan at a great price . Thank you
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Zoraida, that’s marvelous! A big shoutout to Jamal for providing such amazing support at our Wimbledon branch. Thank you for taking the time to leave us a 5⭐ review! -Veronica
I just want to say how helpful jamal…
I just want to say how helpful jamal was today in the Wimbledon store. I went to store with a slight issue as i did not have roaming in my package and didn't know my options and he advise me with all options and this resulting in me staying and upgrading with 3 . Great knowledge and very polite
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hi Dimitrina, this is what we love hearing from our customers! Thanks so much for the 5 star review! -John
The customer service is amazing and…
The customer service is amazing and especially staffs at Wimbledon Quarter, I have used them for over 20 years
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
That’s brilliant, Teresa! We are happy to hear that you had a great experience with us. Thank you so much for your kind words; We're always happy to help. -Kashish
Was served by the assistant manager…
Was served by the assistant manager jayson what a guy he took so much time and effort to go through everything shout out to omar too kept the conversation flowing
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Jason was so helpful and speedy
Jason was so helpful and speedy - and seemed to genuinely care!
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
We're delighted that Jason gave you the attention you deserve, Jen. Thank you for a brilliant review :) -Scott
Excellent Service from Omar
I went into the store just to have a look at the current phones on the market. I’m not a Three customer and had no intention of taking out a new contract, but despite that, I was given a warm welcome by Omar. He took the time to go through the best options available and even looked over my existing contract from another network.
What really impressed me was how honest and informative he was. Omar pointed out ways I could save money if I decided to switch to Three, and I’m now genuinely considering it — even though I still have five months left on my current deal.
Great customer service, no pressure, and a genuinely helpful approach. Thanks, Omar!
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
5 star for Omar who politely assisted…
5 star for Omar who politely assisted me whilst on my travels from Scotland. My phone had died and my power bank was not charging my phone with the cable I had.
He checked it out for me recommended which cable I should buy as well as offering for me to charge my phone with the charger in the store.
What amazing customer service I received.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.