Jamel had excellent customer service, was very patient to help us find what the problem was with the phone. Thank you!
Company replied
Location
Switch locationUnit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB
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See what reviewers are saying
Great service, highly recommended
Company replied
Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me.... See more
Company replied
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!
Company replied
Company details
About Three UK - 3Store Wimbledon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, United Kingdom
- 02089473174
4.8
Excellent
58 reviews
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Jason was so helpful and speedy
Jason was so helpful and speedy - and seemed to genuinely care!
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
We're delighted that Jason gave you the attention you deserve, Jen. Thank you for a brilliant review :) -Scott
Excellent Service from Omar
I went into the store just to have a look at the current phones on the market. I’m not a Three customer and had no intention of taking out a new contract, but despite that, I was given a warm welcome by Omar. He took the time to go through the best options available and even looked over my existing contract from another network.
What really impressed me was how honest and informative he was. Omar pointed out ways I could save money if I decided to switch to Three, and I’m now genuinely considering it — even though I still have five months left on my current deal.
Great customer service, no pressure, and a genuinely helpful approach. Thanks, Omar!
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
5 star for Omar who politely assisted…
5 star for Omar who politely assisted me whilst on my travels from Scotland. My phone had died and my power bank was not charging my phone with the cable I had.
He checked it out for me recommended which cable I should buy as well as offering for me to charge my phone with the charger in the store.
What amazing customer service I received.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Absolutely amazing experience from Omar…
Absolutely amazing experience from Omar and Ceysun top quality individuals
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
We love to hear it, Muhammad. Oman are Ceysun are the dream team :) -Scott
Excellent customer service
Excellent customer service! Ceysun and Omar were great and very helpful.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
We really appreciate that, and thank you for review Ceysun and Omar's great service :) -Scott
Jason was amazing
Jason was amazing, very helpful with sorting out my phone problems. The store however was freezing.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Xazal has given me outstanding service
Xazal has given me outstanding service. I have being served by her so many times, her customer service was amazing. She always has a smile and polite.
Please take the time to communicate with her and let her know that her service is amazing.
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
We totally appreciate your 5* review - Have a nice day -Maxine
Xazal has always been a supper star
Xazal has always been a supper star, any enquires she supports and today I have done an upgrade which she has fully been amazing
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hello Sevil, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Sim for roaming. No problem.
We were attended to promptly and efficiently. Adwaith was very helpful and solved our roaming issue with a payg second sim card which he installed in my wife's phone. The Wimbledon shop always offers excellent service.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hello John, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
We had a great experience there.
We had a great experience there.
Zubair explained us everything about the contract we signed and he was cool with our toddler singing and running around.
The store is wheelchair accessible
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Zubair was very helpful and made a…
Zubair was very helpful and made a complex sim transfer process seem very simple
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Omar really look well after us
Omar really look well after us, he’s the top man.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thanks for your feedback, Andrea, and it's lovely to hear that you enjoyed great customer service from Omar. We appreciate you taking the time to share this with us. -Michael
Omar was extremely helpful in solving…
Omar was extremely helpful in solving my connectivity issues. Very friendly shop and friendly people in it!!
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hello Izzy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Omar was very helpful and friendly…
Omar was very helpful and friendly during our visit
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thanks for your feedback, Natale, and it's lovely to hear that you enjoyed great customer service from Omar during your store visit. We appreciate you taking the time to share this with us. -Michael
Absolutely amazing experience from…
Absolutely amazing experience from Ceysun really Took the enforte and consideration to go through everything
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great service
Ceysun the assistant manager was super helpful and made renewing my phone plan very fast and easy - thank you!
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thanks for your feedback, Michelle, and it's lovely to hear that you enjoyed great customer service. during your store visit. We appreciate you taking the time to share this with us. -Michael
Great service!
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thanks for this amazing 5⭐ review, Maia. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
So kind and helpful!
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thanks for this amazing 5⭐ review, Micol. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Top quality customer service!
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Superb, Dennis. Thank you for your 5 star review :) -Scott
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