Three UK - 3Store Wood Green Reviews 

229
TrustScore 5 out of 5

4.9

Unit 3 The Mall, 88 High Road, N22 6HE Wood Green, London, GB


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Rated 5 out of 5 stars

Anna at Three provided exceptional service! She was incredibly friendly, patient, and attentive throughout the entire visit. Transferring everything from my old phone to my new one was completely seam... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with the service I received from Farhin. He was very friendly, professional and genuinely helpful throughout the whole process. Farhin helped me get a new phone an... See more

Company replied

Rated 5 out of 5 stars

Top Service! Excellent! Professional and friendly! Albena and Blessing were very helpful switching to a new upgraded iPhone. All questions patiently answered, efforts were made to explain different... See more

Company replied

Rated 5 out of 5 stars

Sam was really helpful and nice with customer service I’m really happy and I’ll definitely will come back

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wood Green

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, United Kingdom

  • 02088898754

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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4.9

All reviews

(229)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Atharva helped me today to upgrade my phone. Recommend him, helpful kind and humble! High five 🙌🏼

April 12, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thank you, Anett! We’re delighted to hear Atharva was able to help with your upgrade and that his kindness and professionalism stood out. 🥰 -Prabhjeet

Rated 5 out of 5 stars

The service in Woodgreen Hub was…

The service at Woodgreen Hub was awesome with Albena and blessing.keep it up

April 10, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thank you for the lovely feedback, Enitan. Albena and Blessing are exceptional at delivering clear, supportive service, and it’s great to hear your experience at the Wood Green was such a good one. -Ashifa

Rated 5 out of 5 stars

Thanks to Wasim

Thanks to Wasim, everything was speedy and good, as expected. Many thanks

April 10, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hey Leo! We’re glad Wasim made everything quick and smooth for you. Thank you for taking the time to let us know 😊 -Maryalex

Rated 5 out of 5 stars

Atharva is very good customer …


Atharva is very good customer advisor he helped to solve my bill issue as I was struggling to understand why I got my bill so high but he explained me in detail and even help me to set up my direct debit for everymo months very good service 👍

April 10, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hi there! what a brilliant feedback! Atharva turned a tricky situation into a smooth, stress‑free fix and even helped you get your payments organized. Exactly the experience we aim for. -Ashifa

Rated 5 out of 5 stars

Great experience

Great experience …. Argjent in the Wood Green store was fantastic! Everything explained in detail and was very quick with credit process x

April 8, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thank you for sharing your experience, Jessica! 😊 Argjent went above and beyond to make your visit at our Wood Green branch clear and effortless. ✨ -Veronica

Rated 5 out of 5 stars

Ana is fantastic

Ana is fantastic, she explaned everything and answer all of my questions. The service is top

April 7, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thank you, Keven. We’re pleased Ana’s approachable style and helpful communication gave you confidence and clarity. -Suhaas

Rated 5 out of 5 stars

Pamela

Pamela, was great.
A good attendance as she is very kind and treat the clients very well. She can speak Portugues and English as well, it helped a lot to us.
A great employer

April 7, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for the fantastic 5⭐ review, Gustavo! We truly appreciate you sharing your experience, and it’s wonderful to hear that Pamela provided you with outstanding care. -Neha

Rated 5 out of 5 stars

initially had a bad experience after…

initially had a bad experience after getting a phone accepted on a no-contract deal on the 4th of March, but the phone was never delivered. I had to go back to the store to sort it out, which I wasn’t expecting.
However, Ana was absolutely amazing. She spent over an hour helping me resolve the delivery issue, and I really appreciate the time and effort she put in. She went above and beyond, especially considering she wasn’t the person who originally served me.
Thanks to her help, the situation was sorted, and I’m very grateful for her support.

April 7, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for the brilliant 5⭐ review, Daniel 😊 It’s great to hear Ana was able to make such a positive difference for you, and we’re really glad everything worked out well in the end and appreciate you sharing your experience. -Samad

Rated 5 out of 5 stars

Onur and Ana we’re amazing

Onur and Ana we’re amazing. They gave me very good deal for WiFi and sim. The manager Gabriella was very good as well

April 6, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hi Niusdaene, thank you for the great review. Brilliant to hear Onur and Ana found you a deal that worked well, and lovely to know Gabriella made the experience even better. 😊 -Kishan

Rated 5 out of 5 stars

Ismail was very helpful and gave me an…

Ismail was very helpful and gave me an excellent deal. Top advisor would recommend

April 4, 2026
Unprompted review
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Reply from Three UK - 3Store Wood Green

That’s impressive, Husein 💫 Great to know Ismail made such a positive impression and helped you secure a deal that suits you best. Your recommendation is much appreciated ❤️ -Arvind

Rated 5 out of 5 stars

Albena was very helpful,she listen all…

Albena was very helpful,she listen all my problems with my bill and signal and sort out everything.

April 3, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hi Krasa, thanks for taking the time. We’re pleased Albena listened to your billing and coverage concerns and helped get them sorted. -Kishan

Rated 5 out of 5 stars

Very good Customer skills

Very good Customer skills. Beri

April 2, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hi William, thanks for sharing. We’re really pleased to hear Beri made your experience a positive one, and we hope you have a wonderful day 😊 -Samad

Rated 5 out of 5 stars

Very good customer service wasim…


Very good customer service wasim helped me save allot of money and switched me from BT

April 1, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hey Shireen, we’re happy to hear that Wasim provided great advice and helped you keep costs down! 😊 -Neha

Rated 5 out of 5 stars

Oh my God!

Oh my God!! Atharva made our day. I was in the company of my husband.
He was quite pleasant, courteous and proffered quality advice and my husband was able to make an informed decision.

Atharva is a great Customer Advisor!

March 28, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Absolutely fabulous, Alisaby! We’re so glad Atharva was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Great experience

Great experience, lovely customer service.
Atharva was superb. Thank you.

March 28, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hey Williams, We’re thrilled Atharva made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Wood green Three Team

I just want to firstly say Ceaser, Hannah and Hamid Were just warm welcoming people, who kept us feeling helped and were extremely professional with helping us create new accounts and upgrade our contracts.

I’ve been using Three specifically the one in Woodgreen for the past 5 years and each time I’ve had an issue they’ve managed to walk me through it intricately and resolved it perfectly each time.

10/10 customer service

March 26, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

The Wood Green team is on fire, consistently delivering the care you value and making every visit exceptional. Thank you for the incredible 10/10 shout‑out for Ceaser, Hannah and Hamid. Feedback like this, Jacob, isn’t just a pat on the back 😍 it motivates us to keep improving and delivering even better experiences every day. We’re already excited to welcome you back soon. -Ashifa

Rated 5 out of 5 stars

I’m very happy with the support…

I’m very happy with the support provided by Cesar 10/10.
Thank you for all your help toda😉

March 26, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Oh wow, Fabio! That’s what we call fantastic service and support. We’re so happy to hear that Cesar worked magic, and your 10/10 truly means a lot ☺️ -Neha

Rated 5 out of 5 stars

Today we were served by Beri who was…

Today we were served by Beri who was very helpful in assisting my mum with getting a new mobile and sim plan today.

Beri was very professional, patient and clear with the information given to me and my mum.

All in all a very pleasant experience.

We would recommend 3 UK.

March 23, 2026
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hi Giovanna, thanks so much for sharing this lovely feedback. We’re delighted to hear Beri was professional, patient, and clear while helping your mum with her new mobile and SIM plan. It’s great to know you’d recommend us, and we wish you a fantastic day 😊. -Neha

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