Three UK - 3Store Wood Green Reviews 

Palema is a vey good at her jod kind and super nice

Ismail
Fantastic customer service
Fantastic communication
Fantastic service
5 stars

Dear Three Wood Green
I hope you’re well.

I wanted to take a moment to share some really positive feedback about one of your staff members. I recently visited your store regarding issues with my SIM, which hadn’t been working since Sunday. I also needed help updating my address and getting a new contract.

One of your team members, Beri, was absolutely amazing. She was patient, professional, and incredibly helpful throughout the entire process. She resolved my SIM issue, helped update my details, and went above and beyond by sourcing a phone for me that wasn’t available in the Wood Green store but was available in your Holloway store.

Her level of customer service truly stood out, and she made what could have been a stressful situation so much easier. She is a real credit to your team.

Thank you again for such a great experience.

Kind regards,Peta Taylor

Atharva, was really helpful and quick.
I hope when I call 3 I get the samw service.

I was very happy with the customer service provided by Pamela in the store, she helped me to get what i needed and she was very kind and helpful!

Argjent was lovely and helped me out today. Great young man. Thank you very much

Excellent customer service from Cesar
He really helped me with my situation and solved my problem

Great service from Ana & The manager. Happy with the service & phone. I would definitely recommend this branch

I was assisted by Beri with my contract review, she was informed, quick and very lovely in her manner, not only that but she went the extra mile to secure me considerable savings on both my mobile and home broadband plans. Truly excellent service all round!

Ismail was excellent in helping me really love the way he explained me the plan and he is very patient love to do business with tree if we have this kind of service from three

Ana treated me very nice and we had a chat and she is lovely very attentive. Will come back more to see her .

Ohh Anna was soooo nice, she set up my phone, my tablet, she explained things to me, I was upset because my phone broke, but left three with my phone working and a tablet, she made my day, ohh thank you soo much, the man with her also very nice guy, cesari I think is his name, thank you for helping me sooo sooo much.

I was happy because he severed me good

The service was perfect 👌

I am extremely disappointed with the treatment I received at Three Store Wood Green. I was served by Sergio, and his behaviour was completely unacceptable.
I politely asked him, “Can you do me a favour?” and his immediate response was simply “No,” delivered in a rude and dismissive tone. He then continued to give me attitude throughout the interaction. When I told him he couldn’t speak to me like that, he responded — and I quote — that he can and that he speaks however he wants. I was absolutely furious. No customer should ever be spoken to in such a disrespectful and arrogant manner.
His behaviour completely spoiled my day. It was clear from his attitude that he feels he can get away with treating customers this way, which is extremely concerning.
I asked to speak to a manager. Sergio said he would speak to him, but I strongly doubt he did. When I did speak to who I believe was the manager or assistant manager, they were very dismissive of my complaint and did not seem interested in properly addressing the issue.
This experience was shocking and deeply unprofessional. I expect Three to investigate this matter seriously. Customers deserve basic respect and courtesy. Sergio should not be allowed to treat people in this manner without consequences.
I would appreciate a proper investigation into this incident and a response explaining what action will be taken.

Ismail is the best sales person i have ever mate

I was served by Anna she was exceptional, she helped us understand exactly how the current contracts I have work, the separate payments and also sold me a phone for my daughter at a very good price, she helped me to transfer my daughter's number to three and set up the new phone, the price was even better when she suggested for me to give back the old one, she did all for me, with patience and care, she told me when she's works so anything I can come back to her , I really appreciated how I was treated, left Three feeling happy and clarified 🥰