ThruDark Reviews 15,578

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and excellent fit across various items like technical clothing, jackets, and bags. Many consumers also commend the outstanding service, noting fast international shipping, efficient order processing, and a seamless experience from purchase to delivery. People appreciate the thoughtful design and functionality of the gear, often mentioning that the products perform as expected in diverse conditions. However, some customers also noted issues with delivery, including items not arriving or taking longer than expected due to tax handling. A few reviewers were not happy with the quality of certain items, such as a shaker with a broken mouthpiece or a cap that did not meet expectations. Additionally, some people experienced delays in customer service responses regarding faulty deliveries and returns.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, durability,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the clothing,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast and prompt delivery, with... See more

Order

Users describe positive interactions with order. Many customers find the ordering process easy and appreciate... See more

Based on these reviews

Rated 5 out of 5 stars

Easy to navigate website. YouTube shorts really good at explaining the use cases for different clothing lines. Great quality technical clothing. Expensive perhaps. But loving everything I’ve bought fr... See more

Rated 5 out of 5 stars

Amazing as always , the new oryon range, top quality material , fit is amazing . Purchased the wind guard jacket , 2 oryon shirts and oryon shorts. Great colours, excellent fit . Keep them coming . W... See more

Rated 5 out of 5 stars

The quality of the Spectral pack is, as normal, very good with handy sections including the RFID pocket. I will be traveling around Asia soon, and this seems the right item for carrying important s... See more

Rated 5 out of 5 stars

Outstanding service from start to finish. I was hooked after my first order, and four more followed. Exceptional build quality, fast international shipping, and a wide but practical product selection.... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Adventure Sports
  4. Men's Clothing Store
  5. Outerwear Store
  6. Sportswear Store

About ThruDark

Written by the company

Founded on years of experience within UK Special Forces, ThruDark produces premium outerwear for dynamic outdoor pursuits.

ThruDark's kit ranges from down-fill winter jackets to robust waterproofs, advanced mid/base layers and technical gym wear ensuring that no matter your mission, you will not be left wanting.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this brand

Love this brand. I’m also certain all the cool fabric names are marketing gimmicks but I don’t care. I NEED polytec and Millerain in my life.

March 18, 2026
Rated 5 out of 5 stars

Force Drirelease shirts and socks

The time from selecting the items to the time they were delivered was easy to track.
Always happy with the quality of the clothing as well.
Can’t fault it.
Always performed well and washes well.

March 25, 2026
Rated 2 out of 5 stars

Difference in fit of same trousers

I really like the look of the command trousers. However the fact that the 2 pairs I purchased fit differently is quite disappointing.
The materials are good and one of the pairs is extremely comfortable and just what I was looking for.

March 24, 2026
Rated 5 out of 5 stars

I ordered a pair, had issues, and reordered two pair

I ordered a pair. Apparently the package ran into some shipping issues. I contacted ThruDark after learning of the issue and I was issued a refund and gift card. So, I reordered 2 pair while using the gift card. The package arrived with no shipping issues.

I love these shorts. I ran in them recently and they are true to size. The pockets are perfect and the quality felt great and seems to be able to handle many future morning runs.

March 24, 2026
Rated 1 out of 5 stars

Usually great but not this time

I have used these guys a lot in the past and love the quality of the clothes. I have literally spent £1k's. I recently made three orders, a lot of items being duplicates in different sizes as their sizing is a by strange.
One package was not delivered despite their customer service trying to tell me it was. I told them via email that it wasn't received and they completely stopped replying to my emails. I have followed up after a few days each time but it has now been 2 weeks. They last replied to me on 7th April and I replied the same day. I have since chased on the 8th, 9th, 11th, 14th and 18th with no response whatsoever. I have also tried to raise a new ticket on the portal but it will not let me because (I assume) they have blocked me from doing so.

March 23, 2026
Rated 5 out of 5 stars

Easy to order great product will…

Easy to order great product will definitely order more, love the back story and provenance surrounding thrudark. I was pleased to see thrudark advertised in the lux report along side some of the greatest companies in the fashion world. It belongs there.

March 24, 2026
Rated 5 out of 5 stars

Top Quality Product

So well made - fits like a dream. You can just appreciate the time and craftsmanship that goes into everything they make. I had high expectations and they were surpassed.

March 24, 2026

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