ThruDark Reviews 15,573

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and excellent fit across various items like technical clothing, jackets, and bags. Many consumers also commend the outstanding service, noting fast international shipping, efficient order processing, and a seamless experience from purchase to delivery. People appreciate the thoughtful design and functionality of the gear, often mentioning that the products perform as expected in diverse conditions. However, some customers also noted issues with delivery, including items not arriving or taking longer than expected due to tax handling. A few reviewers were not happy with the quality of certain items, such as a shaker with a broken mouthpiece or a cap that did not meet expectations. Additionally, some people experienced delays in customer service responses regarding faulty deliveries and returns.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, durability,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the clothing,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast and prompt delivery, with... See more

Order

Users describe positive interactions with order. Many customers find the ordering process easy and appreciate... See more

Based on these reviews

Rated 5 out of 5 stars

Easy to navigate website. YouTube shorts really good at explaining the use cases for different clothing lines. Great quality technical clothing. Expensive perhaps. But loving everything I’ve bought fr... See more

Rated 5 out of 5 stars

Amazing as always , the new oryon range, top quality material , fit is amazing . Purchased the wind guard jacket , 2 oryon shirts and oryon shorts. Great colours, excellent fit . Keep them coming . W... See more

Rated 5 out of 5 stars

The quality of the Spectral pack is, as normal, very good with handy sections including the RFID pocket. I will be traveling around Asia soon, and this seems the right item for carrying important s... See more

Rated 5 out of 5 stars

Outstanding service from start to finish. I was hooked after my first order, and four more followed. Exceptional build quality, fast international shipping, and a wide but practical product selection.... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Adventure Sports
  4. Men's Clothing Store
  5. Outerwear Store
  6. Sportswear Store

About ThruDark

Written by the company

Founded on years of experience within UK Special Forces, ThruDark produces premium outerwear for dynamic outdoor pursuits.

ThruDark's kit ranges from down-fill winter jackets to robust waterproofs, advanced mid/base layers and technical gym wear ensuring that no matter your mission, you will not be left wanting.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality company to deal with.

Quality company, hardwearing clothing, all round Gucci kit. The order returns/ exchange process is really easy, plus the fact they can send out your exchange the day you post back your return is a good bonus.

March 23, 2026
Rated 5 out of 5 stars

Tallas y Aduanas

I have been using and testing ThruDark products for several years and I am delighted with them.

But, I have to put some but in some cases:

1- the sizes in the products do not correspond, in some cases the size S is perfect and in others it is too small, the same happens in sizes M.

2- customs problems. I already know that this problem is not your problem, not being a UK member of the EU, the delivery time is delayed and sometimes to receive the product you have to pay a certain amount of extra money, so the price is higher

March 24, 2026
Rated 5 out of 5 stars

Cozy sweater

Love my new sweater, it’s super cozy and also pretty warm even though the fabric is not very thick. Color is also great. Shipping to GER was super fast… don’t have anything negative to say, thanks ThruDark! =)

March 24, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look