THS Electrical Reviews 

144
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skilled technical team for being consistently prompt, extremely polite, and exceptionally thorough when handling various complex electrical tasks. Furthermore, people consistently note the wonderfully clean and tidy condition in which the workspace is left after completing every single project. Some reviewers were happy with how clearly the professionals explained every single step of the required diagnostic procedures and safety checks. Consumers additionally noted that receiving accurate quotes, communicating project details, and scheduling service appointments was remarkably fast, reliable, and entirely straightforward from beginning to end.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the team for their professionalism and high... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Price

Users describe satisfaction with the price, noting that while they are not the cheapest, you get what you pay... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb service from THS again New fuse box fitted,the guys were great explaining everything as they went along checking all the necessary areas for safety and adjusting where needed.Would... See more

Rated 5 out of 5 stars

I had a great experience with THS Electrical. They were reliable, quick to respond, and clearly knew what they were doing. What stood out most was how honest and fair they were with their pricing — no... See more

Rated 5 out of 5 stars

We were having issues with our EV charger being very slow. We booked THS Electrical to see if they could sort this out for us and Tony Ha from THS Electrical managed to quickly spot the problem and p... See more

Rated 5 out of 5 stars

We had problems with the installion of a new dual fuel cooker, and Tony came over promptly, diagnosed the problem and gave us several options for solving the issue, and when I decided to just send the... See more


Company details

  1. Electrician
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Property Maintenance

Written by the company

NICEIC approved electricians providing expert services to residential and commercial properties in Kingston upon Thames and across London. From emergency call-outs and fault diagnosis to complete rewiring, EICR reports, consumer unit upgrades, and PAT testing, we deliver efficient and reliable solutions tailored to your needs. We proudly serve the Home Counties, including Surrey and Kent, ensuring fast, professional service wherever you are. Available 24/7, our skilled electricians offer swift response times, often arriving within the hour. Trust us for safe, long-lasting electrical solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent work

Excellent work. They arrived at the time they agreed . The manager Tony was responsive on my questions. Always my go to for electrical matters in London

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

THS Electrical Services were punctual

THS Electrical Services were punctual, efficient, and precise. I needed help swapping my ceiling lamps between the living room and dining room, and they handled it quickly and professionally. They communicated clearly about the issue and resolved it swiftly. Excellent service!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Light switch replacement

We recently had an issue with our bathroom and ensuite switches that turned out to be more complicated than expected due to the setup in our new build flat. The team was incredibly responsive and dedicated to resolving the problem.

The electricians came back multiple times over the Christmas/New Year period, spending considerable time diagnosing and fixing the issue. They were professional, persistent, and committed to getting everything working as intended.

I truly appreciate their efforts and wouldn’t hesitate to recommend them for their dedication and excellent customer service.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Finally found someone we can fully trust....

We're landlords that live a fair distance away from our property and over the years, it's been hit & miss for me to find tradespeople that I've can trust on the basis of quote and work honesty, professionalism and reliability.

Our positive opinion of THS Electrical Services started with being impressed with the reviews on this site, but has only been cemented through our own personal experience now.

I appreciated the thorough communications and the extra after-service that was provided which clearly demonstrated their work ethics and pride in doing the job at a higher standard.

Thank you for replacing our fuse board and for the smooth way in which is all happened! Looking forward to knowing who is always call for any of our electrical needs in the future.

December 11, 2024
Unprompted review
Rated 4 out of 5 stars

+ prompt and friendly communication

+ prompt and friendly communication
+ speedy bookings
- engineers could have been a bit more careful with the property. They left some scratches / marks on the walls / doors

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Electrical Works

Is quite rare to find a team of professionals like THS (all NICEIC qualified) that brings together everything: competence, cleanliness, punctuality and kindness. Tony’s team has showed up on time, have detected all the potential problems of my system and fixed them quickly and effectively. Every question that I asked was dealt with extreme kindness and answered professionally by Aaron and Jason. I will definitely hire Tony’s team again

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Sensor and light replacement in cupboard

I contacted THS Electrical to repair a light sensor and replace a LED in my cupboard.
I appreciate how easy it was to get in touch with the company and get a fair quote. I easily booked online and the work was done the day after.
The engineer explained clearly what needed to be done, even though I’m a noob in all things electricity. They did a smooth job and cleaned after it was done 👍

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and good workers

They came the same day I rang them. They came the time they said they would. THS carried out the lighting switch fault and replaced the blown bulbs and were fantastic, tidy and efficient…all excellent work!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding job from Alex and Josh

Alex and Josh did an outstanding job replacing my smoke alarm. They were professional, efficient, and ensured everything was installed perfectly. They also took the time to explain the new system to me, which I really appreciated. Highly recommend their services!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

THS Electricians South-West London

This Kingston-based company has high standards. Two different teams did jobs for me, one minor and one major. The work was entirely satisfactory and the four specialists involved were friendly, competent and tidy. What was also notable about the firm was the professionalism of the office management who provided a hassle-free well-ordered experience.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very prompt and Good Service

In less than one hour of calling THS regarding my problem, they sent me the engineer (Josh), who reset my Ring Door Bell and Flood Cams to our telephones and internet, after we changed our internet rooter. He was very Polite and Experienced and did the job in no time.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

BNO Lo

The company, i can trust.
Newly moved to UK, home making is completely a new and hard lession for HKers. I wasted 3 weeks to replaced my dishwasher since no one can't help to solve the problem for to cause by old breaker. THS Sloved my problem within 24 hours. Electricina and owner are good in manner. Bonus is the phone operation can speak Cantonese. easier for me to have to address my problem.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Smoke alarm replacement

I recently had a replacement smoke alarm installed and was very pleased with the service. I was able to get a next-day appointment, and Aaron was quick and diligent in completing the job. I also appreciated the extra care taken to wear boot covers in case of any mess from a previous job. Highly recommend!

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Works for EICR compliance

I had a very positive experience with THS Electrical Services. They were very quick to respond, were very transparent about the issues in my flat, professional, and did quality work quickly. I highly recommend Tony and Brandon and will definitely be using them again in the future.

June 14, 2024
Unprompted review

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