1 day before the concert and the tickets still haven’t been sent to me That’s so awful, I have bought tickets for all my friends , this is so embarrassing
Ticketblaster
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See what reviewers are saying
I must admit, I was truly impressed by how effortless it was to work with Ryan and the company overall. Securing tickets to a highly sought-after show would have sufficed, but that was just the beginn... See more
Had some early issues with website booking packages over the Easter Period and followed up phone to Chantel at Ticketblaster who fixed up the issue I had with booking. Great seats my son and I enjoy... See more
Company replied
What a great experience. We picked up our tix through an internet alert & when there was a change in production which affected our seats, the ticketing team did not stop until they were sure we had ou... See more
Company replied
Company details
Information provided by various external sources
Events. Concerts. Sports. We've got you covered.
Contact info
Melbourne, Australia
- 03 9013 6113
- sales@ticketblaster.com.au
- www.ticketblaster.com.au
Was brilliant
Was brilliant
Only improvement would have been including a parking option as part of the package
April 20, 2022
Unprompted review
Reply from Ticketblaster
Thank you for your review. Glad to hear you had a great experience. Car Parking is included when booking 2 or more tickets at Marvel Stadium, unfortunately car parking at the MCG is very limited and we're unable to include in the packages.
We look forward to hosting you again in the future.
Easy to book & pay
Easy to book & pay. Map for seating is accurate. No issues, this was an efficient process.
April 12, 2022
Unprompted review
Reply from Ticketblaster
Thank you for your review. Glad to hear you had a positive experience with our team!
Iittle bit expensive
Iittle bit expensive, but seat was awesome, and I like it in the Medallion club area. Online tickets and everything very easy!
April 11, 2022
Unprompted review
Reply from Ticketblaster
Thank you for your review. Glad to hear you had a positive experience with our team!
Great experience
Great experience - easy to purchase, tickets were sent as per instructions and seats were great!
April 3, 2022
Unprompted review
Reply from Ticketblaster
Thank you for your review. Glad to hear you had a positive experience with our team!
Nice and Simple - will use again
Really good. User friendly site, optimised for Mobile and Desktop. Easy to purchase etc.
Great seats, bought the day before the event. Everything went nice and smoothly.
March 25, 2022
Unprompted review
Reply from Ticketblaster
Thank you for your review :)
Great range of tickets
Easy to purchase - glad I could still get them!
December 10, 2021
Unprompted review
Reply from Ticketblaster
Thank you for your review!
We were absolutely ripped off by this…
We were absolutely ripped off by this site when attending the Lion King in Auckland. Like others, my Aunt thought the site was Ticketmaster. We paid well over twice the price our seat neighbours paid for their seats, and had the worst seats in the entire stadium - after only receiving the tickets 3 days before the show. Con-artists.
July 13, 2021
Unprompted review
Reply from Ticketblaster
Thank you for your review.
We spoke with you via phone prior to your review and are disappointed to hear your comments.
Your aunt paid for tickets via our website where we clearly state we are a secondary ticket marketplace, she was also given the exact tickets she purchased. Please note that the delivery method for this event was mobile tickets which are only available to be transferred to customers 72 hours prior to the performance. This is set by event organisers and whilst i can appreciate feels very inconvenient, it is completely out of our control.
Regards, Management
A rort
Like others, I accidentally bought tickets for Lion King from Ticketblaster, which turned out to be a ticket onseller based offshore. They charged a huge markup disguised as a 'handling fee' plus an optional expensive refund policy, which turned out to exclude cancellations due to Covid 19. Then they were unable to provide the mobile tickets until 3 days before the event and they blamed the primary ticket seller, Ticketmaster. This is an expensive rort. I shall be advising everybody I know to avoid this organisation.
June 27, 2021
Unprompted review
Reply from Ticketblaster
Thank you for your review.
Ticketblaster is based in Australia and we clearly state this on our website along with the fact that we are a secondary ticket marketplace.
Our tickets are priced at market value which means that they can be above or below the original cost price, this is also noted in our FAQs.
The refund policy you purchased with your order does of course, with every insurance policy out there, have terms. These are listed and there for you to read before purchasing.
Please note that the delivery method for this event was mobile tickets which are only available to be transferred to customers 72 hours prior to the performance. This is set by event organisers and whilst i can appreciate feels very inconvenient, it is completely out of our control.
Regards, Management
I accidently bought tickets on ticket…
I accidently bought tickets on ticket blaster thinking I was on ticket master which was the actual site selling lion king tickets in NZ. I have tried numerous times to contact them, they were not willing to work with me as the tickets were over double the standard price AND i have not even received the tickets yet, do not buy off these dreadful people
June 3, 2021
Unprompted review
Reply from Ticketblaster
Thank you for your review. Our Management Team recently tried to contact you to try and resolve your issues. Our office is based in Melbourne and unfortunately Victorians have been placed into lockdown, this has resulted in a high number of customer service enquiries along with our company running skeleton staff. I apologise that you have been unable to contact our team, as mentioned we have tried to reach out to you and have not heard back.
I would also like to take this time to advise that the event you have purchased tickets for is currently on a print delay. This means that the event organisers/venue do not release the tickets until a certain time, the release date for the tickets to be sent has not yet been released so unfortunately we are the mercy of the event organisers. Print delays are extremely common nowadays, especially during covid times. We also state on our website that tickets are to be expected no later than 14 days prior to the event but we endeavour to always send tickets out as soon as possible.
If you would like to discuss further please do reach out to us as our Management Team would like the opportunity to resolve your grievances.
Regards, Management
Found the purchase complicated but…
Found the purchase complicated but printed them so that was ok for entry. Seats were very good but bright sunny day & we were looking into the sun all day made it hard to see the players as they were playing the shadows. Guess you can’t help the weather!
May 24, 2021
Unprompted review
Reply from Ticketblaster
Thank you for taking the time to leave your review.
Regards, Management
DO not buy tickets from this company
DO not buy tickets from this company. It's a scam. I purchased tickets to a concert that were 5 times the price of the original ticket. When purchasing the tickets, I was enticed to pay extra with the alluring offer that my tickets would be fully refundable if I couldn't make the event (in Covid times, this is obviously a no brainer). My father got seriously sick during this time and was admitted to palliative care. I asked for a refund as the family were no longer able to travel to Melbourne to the concert since my father was so ill. Ticketblaster refused to refund the tickets and pointed me to a list of onerous steps that had to be proven in order to receive a refund. So, in actual fact, the tickets weren't fully refundable. They were refundable if you had an exceptional circumstances. Despite the false promise of 'fully refundable tickets' preventing a refund, we DID have an exceptional circumstances due to my father's recent illness. I had to then take 2 hours out of my busy work day to go and see my father's doctor and get a medical certificate. I produced the evidence Ticketblaster asked for and they said it wasn't satisfactory. They required that the doctor write an abundance of details that no doctor would be willing to write on a medical certificate. In a nutshell, this site is a scam. They re-sell tickets that people don't want for extraordinary sums of money and then scam more money out of the buyer on the false promise the tickets are refundable and then refuse to honour their promise.
May 21, 2021
Unprompted review
Reply from Ticketblaster
The Refundable Ticket option that you purchased with your order is insurance for your tickets and not run by Ticketblaster, this is run by Refund Protect who are independent.
When purchasing this option all of the Terms & Conditions are clearly stated and you are required to read these at time of purchase to agree that you understand them.
Ticketblaster's T&Cs state that all orders are final and that we do not issue refunds, but as you did purchase the Refundable Option you have purchased an insurance policy with Refund Protect and if your refund request falls within their terms then you are entitled to a refund.
I hope this clears this up for you.
Your comments to say that Ticketblaster is scam is harmful and the absolute opposite of what we do here. Ticketblaster has been around for 15+ years and send thousands of happy clients and new customers to events across Australia every year.
It is disappointing to hear about the experience you have had with Refund Protect and I will most certainly follow this up for you.
I must note that you haven't made contact with Ticketblaster at all regarding this so we have been unable to step in and help and try to resolve your query.
Regards, Management
Ticket price
OK, so 1st time using ticketblaster for wiggles concert. I was after specific seats. When booking both seats on popular ticket sites and this one were same price. Got great seats for ticket price matching other sites was happy. Ticket came and reseller got the what looks at $42, more then half price I paid.
I'm happy with my purchase and look forward to enjoying the show in our selected seats.
I freaked out a bit when I couldn't locate the email tickets but an email to sales@tickerblaster and they resent to me over night.
Looking forward to the show today.
Thanks,
May 8, 2021
Unprompted review
Reply from Ticketblaster
Thank you for taking the time to leave your review.
We are pleased that you enjoyed your experience and we hope you enjoyed the show!
Regards, Management
The tickets were great, but the process confused me.
The tickets were great and the view of the MCG was amazing. However, the process of ordering the tickets was confusing in that it asked for an address for the tickets to be posted to, but since I was leaving for interstate the next day, such was never going to work. Maybe the ticket set-up wasn't clear enough for me or maybe I didn't read it fully, but I wasn't aware that the tickets were going to be e-tickets. Therefore, I had to ring the next day to ask for e-tickets and left a message. I didn't get a returned phone call, but the e-tickets did, thankfully, arrive in my inbox. Needless to say, it did cause me a somewhat anxious 24 hours. Maybe I did miss something, but if the action was always going to be e-tickets, it would have been helpful to have seen that clearly stated somewhere.
May 8, 2021
Unprompted review
Reply from Ticketblaster
Thank you for taking the time to leave your review.
Sorry to hear about the confusion regarding the delivery of your tickets but I am pleased to hear that it all worked out in the end for you.
Regards, Management
Awesome service
Awesome service! !st time I've used you guys, but Chantel was great at following up my inquiry.
I'll use you again in the future.
May 3, 2021
Unprompted review
Reply from Ticketblaster
Thank you for taking the time to leave your review.
It is great to hear that you had a great experience and our team left an impression.
Regards, Management
Great service great seats will be using…
Great service great seats will be using again!!
May 3, 2021
Unprompted review
Reply from Ticketblaster
Thank you for your comments. Great to hear that you will use us again.
Regards, Management
RIPPED OFF! DO NOT BUY FROM
I took my grandson to see The Wiggles yesterday at Brisbane Entertainment Centre and was very disappointed to note I had paid $236.00 for 2 seats and the area I was sitting in the tickets were $43.00 each! I expected to be in a better position as I paid a premium price. NEVER USE TICKETBLASTER!
I was misled to believe I was getting the best seats.. NEVER AGAIN...
May 2, 2021
Unprompted review
Reply from Ticketblaster
Thank you for taking the time to leave a review.
We clearly state on our website that Ticketblaster is a secondary ticket marketplace and prices may be higher than face value. In no way are we trying to mislead our customers.
Our business T&Cs for every purchase is clearly illustrated on our website and at every point throughout the buying process.
Regards, Management.
Tickets overpriced
Paid $125 a ticket x three to get floor seats at the wiggles, ended up getting a tiered seat valued at $43.75 each to the far right of the stage. Very disappointed and felt misled to think I was actually going to get the seats I originally ordered. Avoid at all cost
May 2, 2021
Unprompted review
Reply from Ticketblaster
Thank you for taking the time to leave your review.
After reviewing your order, it illustrated that you had purchased 'Lower Tier' seating which was allocated to you.
Regards, Management
Fantastic took my daughter for the…
Fantastic took my daughter for the first time and we both loved it x
April 20, 2021
Unprompted review
Reply from Ticketblaster
Thank you for taking the time to leave your review.
It is excellent to hear that you had a good experience at the event!
We look forward to looking after your ticketing needs again in the future.
Regards, Management
Reply from Ticketblaster
Thank you for taking the time to leave your review.
We would like to hear more about your experience so we can assist you further. Please reply to our emails from sales@ticketblaster.com.au
Regards, Management
Reply from Ticketblaster
Thank you for taking the time to leave your review.
It is excellent to hear that you had a good experience with our team!
We look forward to looking after your ticketing needs again in the future.
Regards, Management
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