I changed bags for this show - from a larger than A4 bag that I use daily to one that was smaller, as per the email I received before the performance. A lady who sat next to me had a large tote bag... See more
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Ticketmaster is the largest global event ticketing company.
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United Kingdom
- www.ticketmaster.com.au
Hasn’t replied to negative reviews
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Gate numbers
It was good except I would think a gate number on the ticket would’ve been good or something that says any gate usable.
10000 Room
The staff were extremely inexperienced and I knowledgeable.
The food was mediocre at best for the cost.
Water wasn’t offered. Champagne glass was filthy. Plates and serviettes were never offered and we needed to repeatedly ask for these.
I had insurance for the performance as…The Waterboys
I had insurance for the performance as l have cancer.l booked it in November hoping that I would be ok to go and it was something to look forward to after radiation therapy.
Unfortunately I wasn’t well enough to go and I tried to get a refund, but the of the insurance expectation of documentation was something I couldn’t provide because I won’t see my Doctor until the 20/5/25,which is too late to make a claim.
This should change.
Helpful ticket reminder as concert date approached
Good follow up to remind me to access online tickets from the app.
Great entertainment
Great entertainment! Both performers were fantastic!
Impossible communication
Impossible (from/in Sydney) to change tickets/get refund when Swans AFL PRIDE game cancelled.
Phone number 1800 100 030 does not work
Website “communication” also does not work (“it” wants American address detail or “it” won’t submit)
Location
Easy booking system. Whilst I really enjoyed the show, the seating is too cramped, and very uncomfortable.
Both artists were excellent & being…
Both artists were excellent & being backed by the Sydney philomonic orchestra .sounds were great.
Quite easy to skate around and very…
Quite easy to skate around and very easy at the turnstiles with the e ticket
Ticket retrieval unexpectedly slow
Mostly good, but retrieving tickets takes an unexpectedly long time, just when you don't want to be stressed. Maybe due to the dynamic barcode generation, and perhaps it needs a "generating" progress symbol. Otherwise good.
Fantastic night and concert and was one…
Fantastic night and concert and was one of the best I’ve seen. Guy managed to get everyone up on their feet and dancing which has never happened at any of the concerts I’ve seen and he blew me away when he came down into the audience I just wish he’d sang Angels Brought Me Here as that’s the song we got married to and was our journey but all in all fabulous
Great show and spectacular performance
very easy to follow and plenty of follow ups…
very easy to fallow and plenty of follow ups. Outstanding
Made the process simple and easy to use…
Made the process simple and easy to use . Recommend seeing The Lion King . Staff were extremely helpful and friendly . The venue was fantastic .
Ignoring disabled customers
Tried 3 times to book tickets through their disabled telephone line after failing to get tickets online each call took 30-40 minutes before I got through
First call: I arranged tickets but the line dropped out as I was about to pay - no call back which I had requested if this happened
Tried calling twice again - each time after waiting 30 - 40 minutes my call calls went to survey or dropped out.
Tried calling again the next day message just said to call back later.
My number is 0414958298
Beck in Town.
Venue, music, vibe all amazing. How a concert experience should be.
Great singing
Great singing, storyline, costumes. Loved it all, would definitely recommend.
Great experience
Great experience, so glad I went, everything from buying the ticket to finding my seat was easy with help available if needed.
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