Ticketmaster Deutschland Reviews 

16,682
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Das kommt dabei raus wenn man den Azubi mit Chat-GPT die Firewall programmieren lässt. Tickets für die NFL in München waren bereits im Warenkorb und dann wird der Zugang blockiert. Stun... See more

Rated 5 out of 5 stars

The concert was perfectly organized from the entrance to the reserved trains after the concert. I was in the First Golden Ring area. The entrance areas, buffets, and staff were excellent. I'd like to... See more

Rated 4 out of 5 stars

It was really good! But, personally I think it should be mentioned somewhere, that there will be different lines, and one of them lead you to a place, where you should leave your big rucksacks or l... See more

Rated 5 out of 5 stars

Grandioses Konzert (SOAD), super Band, tolle Vorbands (Acid Bath, Queens of the Stone Age), super Crowd. Unvergessliches Event.

Company details

  1. Event Ticket Seller

Information provided by various external sources

Ticketmaster ist der weltweit führende Anbieter von Ticketlösungen und gehört zu Live Nation Entertainment, dem größten Live-Entertainment-Unternehmen der Welt.


Contact info

4.1

Great

TrustScore 4 out of 5

17K reviews

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4.1

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(16,682)

1,261 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible Experience

Terrible Experience, completely ignoring my many forms for follow-up I submitted. I booked 3 VIP Tickets for Travis Scott in September 2024. One ticket wasn't used and I need a confirmation from Ticketmaster that this ticket has indeed not been used for my insurance. I have been trying since September 2024, and apart from automatic messages, the response has been zero. Hence, I am still waiting for a refund of almost 400 euro.
No number to call, only a form to fill in that creates a ticket and disappears into a black hole.

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Queue

For Linkin Park’s 2025 tour, Ticketmaster announced an additional date and stated that tickets would go on sale on a specific day. I spent three days waiting in front of the countdown on their website, excited for the ticket sale. When the moment arrived, I quickly logged in, only to find that I was number 5000 in the virtual queue.

Just five minutes later, tickets were already sold out. It’s worth noting that the stadium has a capacity of 60,000 people. Even if the 5000 people ahead of me bought the maximum allowed 6 tickets each, that would account for only 30,000 tickets—half the stadium’s capacity.

What frustrated me the most was that tickets were available on other platforms, but at three times the original price. This makes me believe that Ticketmaster’s virtual queue is nothing more than a scam designed to limit direct access and encourage scalping at outrageous prices.

As a fan, this experience was incredibly disappointing. It’s unacceptable for an event of this magnitude to allow such practices. Fans deserve a fair and transparent ticketing system, not a scheme that exploits our excitement to see our favorite bands.

December 12, 2024
Unprompted review
Rated 2 out of 5 stars

Refund of cancelled events

In the case of cancelled events, contrary to the assurances in the automated emails, you do not receive any information "in a few days" and you also do not receive an automatic refund within 30 days. Inquiries also remain unanswered; you have to threaten legal action before something happens. But then it happens quickly.

December 10, 2024
Unprompted review

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