Das kommt dabei raus wenn man den Azubi mit Chat-GPT die Firewall programmieren lässt. Tickets für die NFL in München waren bereits im Warenkorb und dann wird der Zugang blockiert. Stun... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The concert was perfectly organized from the entrance to the reserved trains after the concert. I was in the First Golden Ring area. The entrance areas, buffets, and staff were excellent. I'd like to... See more
It was really good! But, personally I think it should be mentioned somewhere, that there will be different lines, and one of them lead you to a place, where you should leave your big rucksacks or l... See more
Grandioses Konzert (SOAD), super Band, tolle Vorbands (Acid Bath, Queens of the Stone Age), super Crowd. Unvergessliches Event.
Company details
Information provided by various external sources
Ticketmaster ist der weltweit führende Anbieter von Ticketlösungen und gehört zu Live Nation Entertainment, dem größten Live-Entertainment-Unternehmen der Welt.
Contact info
Alt-Moabit 60, 10555, Berlin, Germany
- +49 (0)30 – 40 818 824 (Ortstarif)
- info@ticketmaster.de
- www.ticketmaster.de
4.1
Great
17K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PLEASE REVIEW THIS POLICY
Yesterday I sold 2 tickets for a show in October. I've been told I will receive my payment AFTER the show. We're in March. I am writing to express my concern regarding the significant delay in receiving payment
What if a person need that money (167€!!!!!!!!) straight away? Show is in SIX months. SIX!
I wish I could give ZERO stars!
March 15, 2025
Unprompted review
I wish I could've reached my tickets…
I wish I could've reached my tickets when I was offline
March 5, 2025
Omar Rudberg in Berlin - Best show ever
It was best show ever! A night to remember! Everything went smooth with access to the concert. Omar Rudberg and his team delivered a PERFECT performance! Wish I could go back in time and do it all over again. #EveryNightFantasy #Tour2025
March 3, 2025
Everything was fine
Everything was fine, I wish there were more details about the venue though, but overall great.
March 2, 2025
Very good Sound and light show and…
Very good Sound and light show and Cyndi just were amazing!
Good and polite staff,very helpfull and good services
February 26, 2025
We were going to see Oscar and the Wolf…
We were going to see Oscar and the Wolf this Sunday in Berlin. Once we were ready to go, I checked the time to get into the venue. Then I saw he cancelled the show because of illness. I checked my mail of I did get some information of ticketmaster, but none. Also nothing later on that evening or the day after, which is very doubtful.
February 23, 2025
Great organisation and location
“Teddy Swims’ last night in Berlin was unforgettable! His soulful vocals and electrifying stage presence created pure magic. Every song was filled with emotion, and the energy in the room was incredible. A truly phenomenal performance—can’t wait to see him again!”
February 24, 2025
Amazing atmosphere and music.
February 24, 2025
Everything was amazing!!!!!!!!!!!!
February 23, 2025
The contact center works well
The contact center works well, I contact them because I had a problem with my purchase and then they inmediately answer to my request and they give me a solution as well.
February 19, 2025
Unprompted review
Great, but location change made it eventful night
Besides the fact, that the venue was changed the day before the event, everything was great. In the future, an email which has something along the lines of "IMPORTANT" in the title would be nice and a notification on the app would be appreciated. I turned up an hour early to the original event location, so I had time to do a research and find the new location address which allowed me to get there on time, but it's not nice to show up to the place of a concert and see almost nobody. I was not the only one in the wrong place, so something should be done about it in the future. Besides that, it was amazing!
February 12, 2025
Sorry but very bad organisation when we…
Sorry but very bad organisation when we arrived..we had vip,we arrived at 15h and couldn’t go in parking before 16h and the qr codes were not functioning🤷🏻♀️🤷🏻♀️we could normally go inside at 17.45 and we waited much longer ..even the people with normal tickets came in 2 min after us🤷🏻♀️🤷🏻♀️very bad organised…sorry after a trip from Belgium and 3,5 h drive…
February 12, 2025
The concert it selves was great. The PSD Dome is a disaster.
The concert it selves was great.
Poor organization of Garderobe, Catering Points, Toilets. Furthermore the departure with car out of the parking garage was a huge disaster. We had to wait more than 1 hour.
February 12, 2025
It was a great concert!!
February 12, 2025
Very good concert with Soul Asylum.
February 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.