Ticketmaster Deutschland Reviews 

16,682
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Das kommt dabei raus wenn man den Azubi mit Chat-GPT die Firewall programmieren lässt. Tickets für die NFL in München waren bereits im Warenkorb und dann wird der Zugang blockiert. Stun... See more

Rated 5 out of 5 stars

The concert was perfectly organized from the entrance to the reserved trains after the concert. I was in the First Golden Ring area. The entrance areas, buffets, and staff were excellent. I'd like to... See more

Rated 4 out of 5 stars

It was really good! But, personally I think it should be mentioned somewhere, that there will be different lines, and one of them lead you to a place, where you should leave your big rucksacks or l... See more

Rated 5 out of 5 stars

Grandioses Konzert (SOAD), super Band, tolle Vorbands (Acid Bath, Queens of the Stone Age), super Crowd. Unvergessliches Event.

Company details

  1. Event Ticket Seller

Information provided by various external sources

Ticketmaster ist der weltweit führende Anbieter von Ticketlösungen und gehört zu Live Nation Entertainment, dem größten Live-Entertainment-Unternehmen der Welt.


Contact info

4.1

Great

TrustScore 4 out of 5

17K reviews

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No recent history of asking for reviews

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4.1

All reviews

(16,682)

1,261 reviews in the last 12 months

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Rated 2 out of 5 stars

Selling “Platinum tickets” at a Premium…

Selling “Platinum tickets” at a Premium price with lots of marketing words to hide that there are just regular tickets available at half the price after.. should be illegal from an official partner/platform. You pay almost VIP prices for literally NOTHING. That’s just stealing unaware people that trust big platforms. You’d loose less by trying to buy 2nd hand lol

April 9, 2025
Rated 1 out of 5 stars

Technical Disaster: From First in Line to 22,600th

I was among the very first to enter at 12:00, but after selecting two tickets, an internal error caused the site to display a banner that forced me out and placed me back in the queue behind 22,600 people.

Truly a terrible service, with infrastructure incapable of handling the scale of the events they are managing.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

One Moment in Time - The Millennium Symphony concert from…

The Millennium Symphony concert from Berlin was the most memorable concert I have ever attended, all the organization and stuff was amazing. I loved everything about this experience from the beginning to the end: the VIP welcoming, the time spent with David Garrett, the rehearsal (the sound check) before the concert, the music, all artists on the stage, the performance, the special effects, lights show, etc. It was a great experience, an unforgettable moment, a unique night, that I will always cherish. The only regret is that I wished I could get a photo with him alone, not with the whole group. But I am so happy and grateful for being able to join this amazing show. Everything was excellent, thanks for all people involved!

March 30, 2025
Rated 2 out of 5 stars

Reimbursement process very complicated

The buying process was fine, but the service could be a little bit more flexible. I had to fill out several pdf forms for reimbursement (which are not ready to fill out digitally), but had sent all information already twice. This could be done much smoother by just sending tickets eg.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

They ruined my evening and essentially robbed me.

I bought tickets for the Róisín Murphy concert in early 2024. I purchased them several months in advance when plenty of tickets were available. A standard ticket cost €40—I intended to buy two.

Right before the concert, I checked my account and found only one ticket, even though I had paid €117. When I contacted customer support, they told me I had bought a resold ticket from another user and refused to help or issue a refund.

Their support team responded to emails with delays of 1–2 months. When I asked how a user could resell a ticket at three times the original price, they said Ticketmaster does not regulate prices and that it was my fault for not noticing. However, I am certain that I purchased two tickets, not one.

This is terrible customer service and outright fraud. Other platforms in Germany do not allow resold tickets to exceed a 15% markup, but Ticketmaster apparently has no such restrictions. Their communication was rude, their explanations were unclear, and they offered no solution. They ruined my evening and essentially robbed me.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, she is great. Her music, how she plays, a very different experience from everything I’ve seen previously. I’d definitely love to go again.

March 19, 2025
Rated 5 out of 5 stars

Thanks a lot for your voice Paul!

Toller Veranstaltungsort - toller Künstler / Tenor
Paul Potts gehört ohne Zweifel als Tenor auf die Bühne und nicht in den Handyladen als Verkäufer. Er ist ein Gewinn für uns Fans und zu Recht „The winner of the first series of Britain's Got Talend“

March 17, 2025

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