Megan was our waitress tonight. She was super helpful, attentive with a happy smiley face. The sea food was yummy too.
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Had no problem receiving one set of tickets. Tickets in mobile account within minutes. Other ticket major problem unable to download ticket. Live chat no help. Only because had problem before did i... See more
Received full credit for pandemic related cancellation of an event. Followed up two years later to apply the credit towards another event. Support person ( Menchie T.) was very patient and helpful get... See more
Happy to report that we got our refund on Friday. Not sure who to thank as a number of organizations were involved. Went to our BMO Mastercard, Facebook and Trustpilot so thank-you. Would give the... See more
Company details
Written by the company
One of the top ticket resale marketplaces with tickets to the hottest shows in your area.
Contact info
United States
- www.ticketoffices.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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great experience talked to angel on the…
great experience talked to angel on the phone made it easy to get tickets better seats than i was hoping for
The contact was very helpful.
The contact was very helpful.
Smooth transaction.
Easy
Easy, great service. I had a credit from a cancelled covid concert and they gave me store credit. Just got tickets to a hockey game and credit worked perfect. Thanks for making this so easy!
Super easy
Super easy!
This is my 2nd purchase through them. Got great tickets because they send an alert for upcoming shows.
Buble concert
Went to Buble concert, was told my tix were no good. Had to buy new ones at the event. Contacted ticketoffices about 10 times, after many hours on the phone and months later, I finally got my refund. Overall, I do not trust this business as it was very suspicious on why I was denied entry and the fact it took so long to receive my refund. Also, I felt I was given the runaround and they had no answers to any questions. Lastly, it was nearly impossible to reach them. I recommend going straight to Ticketmaster.
Though that I had these tickets…
Though that I had these tickets purchased, but found out tonight, that I did not have the tickets--no record of purchase. Hopefully all is in order now.
I would have liked to see the exact…
I would have liked to see the exact seat I was purchasing, so I feel as if I'm blindly buying where I can't tell if I'm near an exit or my views.
Never again will I buy from here
Never again will I buy from here. I bought Hamilton tickets for my wife's birthday the day the tickets went on sale (2 months ago). I got my tickets today, and they were terrible seats compared to what I spent over a grand for. I wanted Loge Center D row seats, i got Orch far back right side seats. Ground level is not an "upgrade". The new seats suck. I called the only number i could to get this settled, and all they could do for me is waive their already over priced service fee. So now ive waited months for this event and have to watch it from the back row instead of the edge of the loge edge. I do not recommend anyone buy from these guys as they didnt even ask me if i wanted to the option for seat changes they just took it among themselves to do it. Then when i argued to get the seats i actually wanted originally, i was told all sales are final. They admitted they didnt contact me, and based off of their opnion of "better seats" im now screwed. F you Ticketsoffice, you wont be getting my money again.
easy to use website
The customer service representative was helpful and informative!
The customer service representative was helpful, patient, and informative. At a time when a lot of folks seem to be on edge and kindness and patience are sometimes in short supply, I appreciate how he navigated the call. I had store credit and it wasn’t working to apply it online so he helped me with that and I asked him to look at a few different areas in the stadium until we got to a price and area I was happy with. Thanks!
Great Service!
Easy to use, honored money paid during Covid cancellations. Really happy with their service.
Unwilling to provide refund for…
Unwilling to provide refund for cancelled event. Tried calling them and you are put on phone loop. They advise to email them and they will not respond. We are out about $600 and are at the point of seeking legal advise on how we can proceed with fraudulent business practices
Crooks and parasites
Crooks and parasites. They make it impossible to figure out how to get a refund for Covid cancellations.
excellent experience
excellent experience. thank you. we are thrilled to see Journey
Great
The service was very fast and friendly and ans all my questions
Lost Tickets
It was amazing! Quick and simple easy to use! I lost my tickets twice and twice they replaced them with no questions asked! I didn't even have my receipt or my order number to give them!! They are fantastic!
Super Impressed with Charlie
This was my first time using ticketoffices and I couldn’t be more pleased with the service that Charlie offered. He explained the process thoroughly and made sure all my questions were answered. I will be using ticketoffices again because of the experience he provided me.
Thank you Charlie !
TicketOffices is made whole
Bought tickets from TicketOffices and when I received the tickets, found that they were fake. TO refunded me after some back and forth, but they did the right thing!
Cost too much.
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