Ticket River Australia Reviews 436

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Super Fast Delivery and Excellent Quality Raffle Tickets and all very reasonably price. Fantastic Service. Would definitely recommend to anyone and we will be using you again in the future for sure.... See more

Rated 5 out of 5 stars

This is the second time I've placed an order for tickets for a fundraising event. The quality of the product is amazing and the turn around/delivery time frame is excellent. There are many options ava... See more

Rated 5 out of 5 stars

First time user without any problems. Format's easy to use, plenty to choose from or make your own also straight forward. One suggestion: On all current sample tickets, can a prevision be include... See more

Rated 4 out of 5 stars

Excellent customer service, they went ahead to contact me on an issue I didnt have any idea about and solved it in a second. Only negative point is the black ligns were drooling a bit on the impressi... See more

Company details

  1. Business Services

Information provided by various external sources

You've got events? We print event tickets! Not to mention raffle tickets, gift certificates, posters, flyers, invitations, coupons and gift cards. We print millions of them every year for customers just like you with great taste and an eye for affordable colour printing. For every event, you'll find the right ticket at TicketRiver.


Contact info

4.8

Excellent

TrustScore 5 out of 5

436 reviews

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Rated 5 out of 5 stars

**FANTASTIC SERVICE**

Super Fast Delivery and Excellent Quality Raffle Tickets and all very reasonably price. Fantastic Service. Would definitely recommend to anyone and we will be using you again in the future for sure. Thank You :)

January 10, 2017
Unprompted review
Rated 5 out of 5 stars

Super Service

Needed a few different types of tickets in some urgency
Ticket River delivered a great product in super quick time

December 18, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Simon,
Thank you for taking time to comment on our service. We appreciate your order and look forward to working with you again.
Dolores Davis
Customer Support

Rated 5 out of 5 stars

Reliable

I can recommend Ticket River Australia, I am very satisfied and happy when I was received my order, the delivery is very fast as well. Thank you and more power

December 14, 2016
Unprompted review
Rated 4 out of 5 stars

Excellent customer service!

Excellent customer service, they went ahead to contact me on an issue I didnt have any idea about and solved it in a second. Only negative point is the black ligns were drooling a bit on the impression.
Otherwise great and I'll be ordering again

December 13, 2016
Unprompted review
Rated 1 out of 5 stars

OMG - UNPROFESSIONAL SERVICE - PROFITS FIRST

This company is a rip-off. I contacted them to cancel an order the day after it was placed. They told me that it was processed/printed and therefore couldn't be cancelled - this would be fair enough. However it wasn't printed it at all - in fact took them an additional 3 business days to print the order and ship it to me, and a long and convoluted email trail. CLEARLY you could have cancelled the print order - I would gladly have taken a credit and used it for our next event. Instead I have a school P&C with 3000 tickets that arrived so late that I couldn't actually use them. Absolutely I shouldn't have left ordering them so late but you should have cancelled when I first contacted you - disgusted by a business that puts profit above service - next time pick up the phone and ring your customer back OFFER A CREDIT, DOESN'T COST YOU ANYTHING - would have gained you rave reviews and recommendations !!!

December 10, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Kim,

I am deeply deeply sorry and sincerely apologize for your experience. I do not know what happened with your order, but I will be personally investigating what happened and resolving this to your satisfaction.

Sincerely,
Lance
______________________________
CEO
lance@ticketriver.com.au

Rated 5 out of 5 stars

Helpful staff, quick production and delivery.

Very happy with the service provided and overnight interstate delivery. This was the only company I contacted who could do the job I needed without charging huge rush fees and taking more time than I had available.

December 6, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

HI Sybil,

Thank you for your review. We are happy we could help you and look forward to working with you again.

Rated 5 out of 5 stars

Easy process

Prompt and efficient response to an easy to complete process.

December 5, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Gary,

Thank you for your review. We appreciate your time and business.

Thank you

Terry Swanz
Customer Support

Rated 5 out of 5 stars

Quick and easy

First time using ticket river. I found it fast, easy and affordable.

December 4, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Carla,

Thank you for your review. I am so pleased your first experience was a good experience. Look forward to working with you in the future.

Terry Swanz
Customer Support

Rated 5 out of 5 stars

Highly recommended

I found the Ticket River by accident as I was looking to promote my fundraiser. Great website, great quality output and great prices - unimaginably cheap! For my first ever fundraiser, the posters, tickets and flyers made me look like a seasoned fundraiser. I have been telling everyone I can about them!

November 29, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hello Vanita,

I am so glad that you found us! Thank you for taking the time to give us this great review!!


Thank you
Michelle Mager
Customer Support

Rated 4 out of 5 stars

helpful and prompt

Fast service

November 28, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hello,

Thank you for the review!


Thanks
Michelle Mager
Customer Support

Rated 5 out of 5 stars

Excellent!

Very good quality and prompt service/delivery. Would definitely recommend to everyone!

November 27, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Thank you, Gareth! That is high praise and we appreciate your business with us.

Cheers,

Tanya DeBuff Wallette
Customer Support

Rated 5 out of 5 stars

Pleasant, efficient and responsive

The design team put together some tickets for me with reserved seating numbers. I had done most of the design, but they finished it off very well in a timely manner and nothing was too much trouble when I made some last minute changes.

November 26, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Jim,

Thanks so much for your business. I am so glad our design team was able to help you get the tickets just how you wanted them!

Cheers,

Tanya DeBuff Wallette
Customer Support

Rated 5 out of 5 stars

wrist bands

This is the first time I have used this company and I could not be happier.. the team had my project completed so fast and the price was best available. The Lions Club are so happy with the results.. I will be recommending them to everyone.

November 24, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Rod, we appreciate your business so much, and we very much appreciate you spreading the word about us! Thanks so much.

Sincerely,

Tanya DeBuff Wallette
Customer Support

Rated 5 out of 5 stars

Professional and easy

I purchased raffle tickets for our upcoming fundraiser. The process was quick and easy and the tickets were great.

November 21, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Sharon,

I am glad you were happy with your raffle tickets! Best of luck with your fundraiser!

Sincerely,

Tanya DeBuff Wallette
Customer Support

Rated 5 out of 5 stars

Good experience

great, easy quick but would be great if you guys were able to show us how to tickets are bound together

November 17, 2016
Unprompted review
Rated 5 out of 5 stars

Great product

This is the second time I've placed an order for tickets for a fundraising event. The quality of the product is amazing and the turn around/delivery time frame is excellent. There are many options available & create your own design is a fantastic option which I have used on both occasions. Price has increased by about 10% since my last order. But I still highly recommend & I will definitely use ticket river again.

November 14, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome solutions to last minute request!

Ticket River helped me with a very last minute request. They had wonderful suggestions on how to achieve the best outcome, at the best price, as quickly as possible. The website is an awesome tool and the phone support was the very best! I would not hesitate to recommend them and I look forward to using their services more often in the future!

November 13, 2016
Unprompted review
Rated 4 out of 5 stars

Good job

only mishap I had was delivery. Before ordering it gives a date when item will be delivered but I didn't receive my package till 4 days later. Without my knowledge of Melbourne having a public holiday, delivery was delayed. I think at least change the delivery dates according to when it will actually happen. If things do change or public holidays are in then at least a follow up email of an estimated date. I also tried calling and got no answer for one whole day. But other then that, the products are awesome!!! Very precise to what's designed and professional. Will definitely be ordering again in the future, but this time will be making sure to check out the calendar for public holidays etc. Thank you Ticketriver :)

November 13, 2016
Unprompted review

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