Ticket River Australia Reviews 436

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Super Fast Delivery and Excellent Quality Raffle Tickets and all very reasonably price. Fantastic Service. Would definitely recommend to anyone and we will be using you again in the future for sure.... See more

Rated 5 out of 5 stars

This is the second time I've placed an order for tickets for a fundraising event. The quality of the product is amazing and the turn around/delivery time frame is excellent. There are many options ava... See more

Rated 5 out of 5 stars

First time user without any problems. Format's easy to use, plenty to choose from or make your own also straight forward. One suggestion: On all current sample tickets, can a prevision be include... See more

Rated 4 out of 5 stars

Excellent customer service, they went ahead to contact me on an issue I didnt have any idea about and solved it in a second. Only negative point is the black ligns were drooling a bit on the impressi... See more

Company details

  1. Business Services

Information provided by various external sources

You've got events? We print event tickets! Not to mention raffle tickets, gift certificates, posters, flyers, invitations, coupons and gift cards. We print millions of them every year for customers just like you with great taste and an eye for affordable colour printing. For every event, you'll find the right ticket at TicketRiver.


Contact info

4.8

Excellent

TrustScore 5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Very fast and good quality

January 22, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

We appreciate your review. Have a great week.

Tammy Schuchard
CSS

Rated 5 out of 5 stars

Tickets Were Delivered By The Flash!

The process of uploading artwork and creating my tickets online was a relatively task for an avid computer user. The templates to chose from were decent, and plentiful although I personally think there should be more higher quality design options. When it comes down to it, the tickets looked great, my own artwork on the back was awesome, the cost was minimal and the delivery process was super fast. Would defiantly recommend to others.

January 20, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Thank you for your feedback. We strive at offering a wide variety of template designs. If you have a specific theme or design idea we offer a link for your feedback:

https://www.ticketriver.com.au/Request-Quick-Ticket.aspx

I hope your event is a huge success. Thank you for your business.

Tammy Schuchard
CSS

Rated 5 out of 5 stars

Fantastic

Fantastic service, quick postage, tickets look great.

January 18, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Daniella,

Thank you so much for your review! Have a wonderful day!

Geri Pump
Customer Support

Rated 5 out of 5 stars

Excellent

I was surprised and very satisfied, particularly with the very quick turnaround

January 17, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Ross,

We are so glad you are pleased with your order! We look forward to working with you again.

Geri Pump
Customer Support

Rated 5 out of 5 stars

Tickets

They were quick in printing and the quality of tickets is great

January 17, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Sarah,

We are so glad you are happy with your order! We look forward to working with you on future projects.

Geri Pump
Customer Support

Rated 5 out of 5 stars

Ticket River Australia

Great customer service and very prompt reply to requests. We will continue to use Ticket River for all our ticketing needs.

January 13, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Mark,

Thank you so much for your review! We look forward to working with you again!

Geri Pump
Customer Support

Rated 5 out of 5 stars

Raffle tickets

Easy enough to use and tickets look good

January 12, 2016
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Sebastian,

We are so glad you are pleased with your tickets. Thank you for your review!

Geri Pump
Customer Support

Rated 5 out of 5 stars

Excellent quality and very fast service

I needed raffle tickets in a hurry, as we had been given a hamper to raffle over Christmas.

The two-day turnaround was just what I needed, and the quality of the tickets is exceptional.

December 22, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Thanks so much, Catherine! I am glad we could get your tickets to you so you could get your raffle going. We appreciate your business!

Sincerely,

Tanya DeBuff Wallette
Customer Support

Rated 5 out of 5 stars

Ticket River Australia

This is the third time I have used Ticket River for quick printing of Christmas function Tickets. The quality is beautiful. Lovely choices at a great price. But most importantly delivered in only a couple of days. Have continued to use them because it's so quick and easy. Thanks Ticket River for a great product.

December 19, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Sandra,

Thank you for your great review. I am so happy to hear you are happy with your experience, we look forward to providing wonderful service to you again in the future!

Thank you for your time and business.

Sincerely,
Kim Murray

Rated 5 out of 5 stars

Great Experience

The finished product was even better than I anticipated, and it arrived on time. All in all, very happy,

December 13, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Jodie,

Thank you for posting your review. We appreciate your time in this matter.

Sincerely,

Tammy Schuchard
CSS

Rated 5 out of 5 stars

Very good.

Good website, prompt delivery, good product.

December 12, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hope your event is a huge success.

Happy Holidays,

Tammy Schuchard
CSS

Rated 5 out of 5 stars

Great Customer service and quality products

Thank you for your assistance and quick quality products

December 9, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Seb,

We hope your event is a huge success and appreciate your business.

Tammy Schuchard
CSS

Rated 5 out of 5 stars

Fast and Eazy

We have been using Ticket River now for the past 3 years to print and design our tickets and the website is easy to use and the printing and delivery is very fast.

December 8, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Vanessa,

Thank you for your loyalty to Ticket River. We appreciate your business.

Sincerely,

Tammy Schuchard
Customer Support Specialist

Rated 5 out of 5 stars

So easy

We are a "not-for-profit" group who needed some professional-looking raffle tickets for our fund-raising drive. Ordering from Ticket River was a breeze and they were printed and delivered within the week. Thanks guys!

December 6, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Pepita,

Thank you for your review. We hope your fundraiser turns out to be a huge success.

Sincerely,

Tammy Schuchard
Customer Support Specialist

Rated 5 out of 5 stars

Very good service

Ordered second batch of tickets 13 days ago. Waiting for second order to be delivered to New Zealand. Tried getting tracking number or estimate days of arrival from company via email and phone, after a few attempts finally got in contact with them and they were great help. Thanks Ticket River Australia!

December 2, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Thank you for your business. We appreciate it.

Tammy Schuchard
Customer Support Specialist

Rated 4 out of 5 stars

ticket order - pretty good but an unexpected final result

The bottom of the smaller image was cut when on the proof it was all the way to the bottom of the page. Apart from that the service was great.

December 1, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Thank you for your review. We do offer 100% customer satisfaction. If there is an issue with your printed items we are happy to take a look at it. Please let us know how we can assist you further with this.

Sincerely,

Tammy Schuchard
Customer Support Specialist

Rated 5 out of 5 stars

Accurate, easy, cheap, prompt

We will be using ticket river again next year. See the title for all you need to know.

November 26, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi Peter,
Thank you for your comments and for your business. We look forward to working with you again.
Dolores Davis
Customer Support

Rated 5 out of 5 stars

Great Value, Trusted Outcome,

I feel that there could be an improvement with the customer service, the phone is not always answered. This can be a little frustrating.
However when a person did answered the phone was down to earth and willing to help.
The quality of this product is consistent with the price paid, was not disappointed in the least.
I do feel that it would be good if we could custom the ticket stub as there was very little space provided for writing details. It would be good if this could be edited.
Overall I would say this was an excellent service that our school P & C will definitely be a return customer.

November 26, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Hi MDSS P&C,
We apologize if the phone as not answered in a timely fashion. We will work hard at that issue. Thank you for taking time to comment and send us feedback. We do appreciate your business and look forward to working with you again.
Dolores Davis
Customer Support

Rated 5 out of 5 stars

Great Product and Fast Delivery

We just ordered a very basic raffle ticket - it was easy to design, simple and served its purpose, and it was delivered quickly to us. :)

November 25, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Lianne,
Thank you for taking time to comment. We appreciate your business
Dolores Davis
Customer Support

Rated 5 out of 5 stars

Great Service

Items arrived on time as promised and to the quality as described on the website. Would recommend this company for event tickets and raffle tickets.

November 21, 2015
Unprompted review
Ticket River Australia logo

Reply from Ticket River Australia

Dear Carol,
Thank you for your recommendation and we look forward to working with you again.
Dolores Davis
Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look