It was straightforward. I am giving four stars rather than five because I have not experienced all of the process yet, such as receiving the ticket, possible errors, etc.
Company replied
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Review summary
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Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more
Company replied
Upper section 3. No row designations. Would like to see actual seat locations when making selection. Good, not great experience. That said, looking forward to the show.
Company replied
I appreciated the stage views from the seat location. Allowed me to choose a preferred view.
Company replied
Company details
About TicketSales.com
Written by the company
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Reviews:
TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.Is TicketSales.com Legit?
TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care team is ready to help.TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com is Top Rated!
Written by the company
- Trusted by Millions
- TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
100% Buyer Guarantee
Authentic, Accurate, and On Time
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Contact info
4.1
Great
29K reviews
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Reply from TicketSales.com
Hello Tanya,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
It was easy to find and purchase my…
It was easy to find and purchase my tickets.
June 26, 2026
Unprompted review
Reply from TicketSales.com
Hello Heidi,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Not a great experience tickets came in…
Not a great experience tickets came in very late and first time using site and was getting very concerned if they were going to arrive. Then very confusing emails one showing tickets, then another saying I need to accept them still but no direction of where to make account or log in, as no link in email which would be helpful to take you directly to site to make account, instead spent a great deal of time trying to find web page to make an account since tickets showed up after 11:00 lost a lot of sleep trying to figure this out. I will not be using this service again very vague instructions!
June 25, 2026
Reply from TicketSales.com
Hello Jodi,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Sheba,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Easy to search tickets and pay
June 25, 2026
Unprompted review
Reply from TicketSales.com
Hello Ron,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
good night game
March 12, 2026
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Fast and easy.
June 24, 2026
Unprompted review
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Ticketsales.com is a BAD COMPANY
Ticketsales.com is a BAD COMPANY! If I could give no stars I would. Stay away from them even if you are browsing prices for tickets! We were checking prices and got charged almost $1000 for tickets we did not purchase and they will not give us our money back. They only suggest we resell but got nothing for that nor do we want that. We didn't purchase these in the first place. After much arguing, about policy and website charging for things we didn't want, not being able to speak to someone who could authorize a refund on this situation, I got hung up on. Absolute shit! Overpriced by $100's, claim you purchased something you didn't, and get no refund......ya stay away!!
June 24, 2026
Unprompted review
Reply from TicketSales.com
Hello,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Im very upset with this 3rd party site…
Im very upset with this 3rd party site and will not purchase from them again for anything. I recieved a parking pass for a parking garage near a show in Chicago. The pass said to arrive early, 7pm. So we left our hotel before 630 pm. The show started at 8pm. Well we ended up driving in circles until 7:55pm , lost and unable to find parking. It was insane, driving is already scary downtown and I had so many cars honking at us because I was lost. Finally right before 8 we found a different parking garage near the show that was open. I pulled in and paid again 63.00 for this garage. We barely made it to the show which was nerve wrecking for me and my daughter. I reached out to the parking garage company, and after a few days they said they couldn't help me and that I needed to reach out to the 3rd party company. It was so confusing. Im very upset because the 3rd party site, Ticketsales.com, refused to help me because they said they sent the pass on time. Well yea i got the pass on time but the directions were terrible and we even left almost 2 hours before the show started. We arent from Chicago and downtown is hectic. We love the city but unfortunately the directions from the pass were terrible and we were lost. All I did was ask for that refund because we had to pay 63.00 to park elsewhere. Why should I pay for parking somewhere when we couldnt find the place and didn't park there. This site refuses to help me! Just horrible service!
June 18, 2026
Unprompted review
Reply from TicketSales.com
Hello Angela,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Quick and easy
I was able to order tickets quickly and with ease. Plus, I got pretty great seats for a reasonable price!
June 22, 2026
Unprompted review
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Too hard to see the seats on the row
Too hard to see the seats on the row. Finding section was ok but could not see where they were on the row.
June 22, 2026
Unprompted review
Reply from TicketSales.com
Hello Donnie,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Charged 50% more than the amount on my…
Charged 50% more than the amount on my receipt to my credit card!
June 17, 2026
Reply from TicketSales.com
Hello Tamara,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.
We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.”
We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.
Regards,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Michael,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Eldon,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Echo 5 Delta
Your site was user friendly to use. The only thing I would have like was to know exactly where I'm sitting, a view of the seating arrangements would be cool. First time to your establishment. Looking forward to the concert.
June 19, 2026
Unprompted review
Reply from TicketSales.com
Hello Ruben,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Rodney,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
I bought my tickets on the fly while I…
I bought my tickets on the fly while I was busy cause I wanted to enjoy a show with my wife. When I walked in the door man told me my tickets were no good and I got scammed. He still let us in. Normally 2 tickets cost 20 a piece. I paid you 67 a piece. I would like 80 dollars of my money back
June 20, 2026
Reply from TicketSales.com
Hello Michael,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
I don't have my tickets
June 21, 2026
Reply from TicketSales.com
Hello Dwayne,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.
All orders are tracked by our customer service department so we can guarantee all tickets will be delivered in time for your event. You should have received an email when the order was confirmed with the estimated “in hand” date provided by the seller.
Please note: Many venues do not release their tickets until closer to the event, sometimes even waiting 24 hours prior to sending out e-tickets.
To lay your concerns to rest, we guarantee that we will deliver your tickets to you in time for the event. If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.
Regards,
Maria Garcia,
TicketSales.com Customer Care
tickets were fradulent…
purchased fradulent tickets that could not get us in the venue. Called customer service and they said they do not guarantee the tickets as they are a re saler, so i'm out$240 and my evening ruined . Use this site at. your own risk
June 20, 2026
Unprompted review
Reply from TicketSales.com
Hello Kevin,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
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