Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more
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It was straightforward. I am giving four stars rather than five because I have not experienced all of the process yet, such as receiving the ticket, possible errors, etc.
Company replied
Easy to find site, but seating chart is incomplete. I would have liked to see my exact seat location before purchasing.
Company replied
Upper section 3. No row designations. Would like to see actual seat locations when making selection. Good, not great experience. That said, looking forward to the show.
Company replied
Company details
About TicketSales.com
Written by the company
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Reviews:
TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.Is TicketSales.com Legit?
TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care team is ready to help.TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com is Top Rated!
Written by the company
- Trusted by Millions
- TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
100% Buyer Guarantee
Authentic, Accurate, and On Time
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Contact info
4.1
Great
29K reviews
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I wanted to choose my seats and see the…
I wanted to choose my seats and see the seat numbers
May 28, 2026
Unprompted review
Reply from TicketSales.com
Hello Andy,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
I did not want to make a purchase in US…
I did not want to make a purchase in US dollars from you I want to cancel my order and be refunded now Please
May 27, 2026
Reply from TicketSales.com
Hello Dale,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Marcelo,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
My mistake
My mistake. I thought I was dealing with a legitimate company. First, they didn't make it clear that I was buying in US funds for a Canadian show. I paid $688 Cn for tickets that would have cost $244 Cn had I bought them from a legitimate company. An absolute rip off. I believe in companies making profit but this one crossed the line. Lesson learned. I will not deal with TicketSales.Com again.
May 21, 2026
Unprompted review
Reply from TicketSales.com
Hello Jim,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.
We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.”
We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.
Regards,
Maria Garcia,
TicketSales.com Customer Care
Why am I buying for a Canadian game in…
Why am I buying for a Canadian game in a Canadian city with two Canadian teams US dollars? Ridiculous
May 27, 2026
Unprompted review
Reply from TicketSales.com
Hello Dale,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Ariadna,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
It was great
May 27, 2026
Reply from TicketSales.com
Hello Derrick,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Dean,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.
All orders are tracked by our customer service department so we can guarantee all tickets will be delivered in time for your event. You should have received an email when the order was confirmed with the estimated “in hand” date provided by the seller.
Please note: Many venues do not release their tickets until closer to the event, sometimes even waiting 24 hours prior to sending out e-tickets.
To lay your concerns to rest, we guarantee that we will deliver your tickets to you in time for the event. If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.
Regards,
Maria Garcia,
TicketSales.com Customer Care
General Admission (GA) tickets are Berm…
General Admission (GA) tickets are Berm seats. Do not make the mistake in thinking you will be assigned seats.
May 26, 2026
Reply from TicketSales.com
Hello Ashtyn,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Easy to purchase tickets
Easy to purchase tickets. BTW: customer service when talking to a theatre representative is always terrific. And love the closed captioned glasses!
May 26, 2026
Unprompted review
Reply from TicketSales.com
Hello Ellen,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Map view
I just wish the map of the stadium showed the rows and the seat numbers.
May 26, 2026
Unprompted review
Reply from TicketSales.com
Hello Bill,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Michael,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
The site doesn't show where the seats are!
The site doesn't show where the seats actually are. I hope these are good seats!??
May 26, 2026
Unprompted review
Reply from TicketSales.com
Hello Joe,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Easy to fill out ticket form.
May 25, 2026
Unprompted review
Reply from TicketSales.com
Hello Paul,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Leonora,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
simplicity is key
May 25, 2026
Unprompted review
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
I purchased 2 tickets for Kansas…
I purchased 2 tickets for Kansas Concert at Prairie Band Casino and Resort on May 21st. I thought I was actually buying the tickets from the venue and by the time I seen the price I was being charged it was too late. I was charged more than twice the advertised cost. I immediately contacted the company through a live chat and told them this purchase was in error and wanted a refund that is when I found out this was a 3rd party marketplace and they did not make refunds unless event was cancelled and not rescheduled. I even found a number and called as well as messaged them and was told the same thing. I tried on several times in the next 3 days to get the refund and they quit communicating with me. I did get the tickets but they were in someone else's name and they did work but this is price gauging and it is illegal. I will definitely not make this mistake again or purchase anything from this company ever.
March 28, 2026
Unprompted review
Reply from TicketSales.com
Hello Kimberly,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.
We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.”
We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.
Regards,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Linda,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Bad experience
It didn't work and I believe I did everything correctly. Have the mob ball park app.
May 24, 2026
Reply from TicketSales.com
Hello Jeffrey,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello MIchelle,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
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