TicketSales.comReviews 

29,159
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 6,496 reviews, reviewers had a great experience with this company. Customers generally find the purchasing process quick, easy, and straightforward, appreciating the user-friendly website design. Many people highlight the ease of navigation and the clear layout of information, making it simple to find what they need. Reviewers also noted the efficiency of ordering and payment, often securing good seats at reasonable prices. However, some customers expressed dissatisfaction with pricing, finding tickets to be very expensive or feeling they were overcharged. There were also instances where people couldn't see exact seat locations or views from their tickets before purchase, and some experienced issues with receiving tickets on time or processing orders. A few other people also felt that the website sometimes defaulted to incorrect locations or had problems with payment processing.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the process straightforward,... See more

Website

Consumers find the website experience to be ambiguous, with some reviewers praising its user-friendliness and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the purchase process quick... See more

Price

People report negative experiences with price, often finding tickets to be significantly overpriced, with... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting positive experiences, such as fast... See more

Reviews shaping this summary

Rated 1 out of 5 stars

BEWARE! Rip off outfit. Prices for Canadian events are in US dollars, instead of Canadian dollars, but that is not made clear on website. Even my purchase confirmation did not state that cost was i... See more

Company replied

Rated 4 out of 5 stars

I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more

Company replied

Rated 4 out of 5 stars

It was straightforward. I am giving four stars rather than five because I have not experienced all of the process yet, such as receiving the ticket, possible errors, etc.

Company replied

Rated 4 out of 5 stars

Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Event Technology Service
  3. Hobby Store
  4. Online Marketplace

About TicketSales.com

Written by the company

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.

TicketSales.com Reviews:

TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.

Is TicketSales.com Legit?

TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.

TicketSales.com Support:

Need help with an order? The TicketSales.com Customer Care team is ready to help.

TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:

Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat

TicketSales.com is Top Rated!

Written by the company

Trusted by Millions
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

100% Buyer Guarantee

Authentic, Accurate, and On Time

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Contact info

4.1

Great

TrustScore 4 out of 5

29K reviews

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4.1

All reviews

(29,159)

5,799 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased 2 tickets for Kansas…

I purchased 2 tickets for Kansas Concert at Prairie Band Casino and Resort on May 21st. I thought I was actually buying the tickets from the venue and by the time I seen the price I was being charged it was too late. I was charged more than twice the advertised cost. I immediately contacted the company through a live chat and told them this purchase was in error and wanted a refund that is when I found out this was a 3rd party marketplace and they did not make refunds unless event was cancelled and not rescheduled. I even found a number and called as well as messaged them and was told the same thing. I tried on several times in the next 3 days to get the refund and they quit communicating with me. I did get the tickets but they were in someone else's name and they did work but this is price gauging and it is illegal. I will definitely not make this mistake again or purchase anything from this company ever.

March 28, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Kimberly,

Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.

We are a secondary ticket resale marketplace and not the primary venue or performer. As a result, all ticket prices on our site are set by the sellers, not TicketSales.com. This fact is explained clearly throughout the purchase process, from a notice on every ticket listing and checkout page stating, “We are a leading secondary marketplace. Tickets may be above or below face value. We are not affiliated with any venue.”

We are here to ensure that all transactions between the parties are safe and secure, and that you have no issues from start to finish. We value our loyal fans and are committed to your satisfaction. If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.

Regards,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy to do

Easy to do. Quick and fast. Linda

May 24, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Linda,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 1 out of 5 stars

Bad experience

It didn't work and I believe I did everything correctly. Have the mob ball park app.

May 24, 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Jeffrey,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Ease of use

Very easy process

May 23, 2026
TicketSales.com logo

Reply from TicketSales.com

Hello MIchelle,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy and fast.

Easy and fast.

May 23, 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Rosemary,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy to buy and fast

May 23, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Stan,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 1 out of 5 stars

Do not buy from these people

Astonishingly expensive tickets immediately lost - by you! - into some unretrievable limbo. Your company utterly unhelpful. Not only have I cancelled the transaction, I shall tell everyone I can to save their money and avoid ticketsales.com

May 22, 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Erick,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

TICKET

WAS VERY EASY

May 22, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Laurellyn,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Very easy to buy

Very easy to buy

May 22, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Kurt,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Satisfaction

Very professional and efficient

May 21, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Joseph,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

Ok..

Ok. Everything seems to go smoothly.

May 17, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Jenny,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, user experience

May 21, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Karen,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars
TicketSales.com logo

Reply from TicketSales.com

Hello Brittany,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 1 out of 5 stars

Buyer beware

Buyer beware. This site and customer service is questionable at best and speculative ticket sales is not legal in some states

May 18, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Bob,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Fast and easy

May 20, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Very easy to order online!

May 20, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Catherine,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Alejandro

Easy to buy.

May 19, 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Alejandro,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy

Easy to access and utilize.

May 17, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Dave,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Convenient and fast

Convenient and fast。

May 18, 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 3 out of 5 stars

I wish it would’ve said that the…

I wish it would’ve said that the pricing was not in Canadian

May 18, 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Derrick,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

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