Tickets to India Reviews 

7,180
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 348 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff for providing exceptionally helpful, polite, and efficient assistance throughout the entire booking process. Customers also note the highly competitive prices and valuable support when securing international flight tickets. Travelers truly appreciate agents who go above and beyond to resolve unexpected issues smoothly and quickly. Some reviewers were not happy with unexpected airport problems, such as missing booking confirmations, rejected entries, or a lack of compensation after disruptions. A few consumers also noted frustrating discrepancies regarding website pricing details, unexpected fees, and inadequate refund amounts.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, professional, and... See more

Booking process

Customers had positive experiences with booking process, highlighting how helpful and professional the staff... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are polite, professional, and... See more

Service

Reviewers mention positive feedback about service, noting that staff members are polite, professional, and... See more

Price

Consumers find price to be positive and frequently highlight the competitive fares and great value for money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... See more

Company replied

Rated 5 out of 5 stars

I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- qui... See more

Company replied

Rated 5 out of 5 stars

I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get t... See more

Company replied

Rated 5 out of 5 stars

I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service spe... See more

Company replied


Company details

  1. Travel Agency
  2. Flights Search Site
  3. Tour Operator
  4. Travel Aggregator

Written by the company

Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(7,180)

324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good Customer Service

I like tickets to india team and they are very lovely to deal with, I am using them for couple of years now and whoever i deal with will go extra mile to help customers as much as they can. Sandy in this occasion helped me with her experience to get back a ticket in a good price and her experience is really worthy enough to mention. Thank you Tickets to India team

January 20, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Deepika,

Thank you for your heartfelt and loyal feedback over the years. We are delighted to hear that you find our team lovely to deal with and always willing to go the extra mile.

We are especially pleased that Sandy could use her experience to help you secure a ticket at a great price. Your mention of her expertise is greatly appreciated, and we will be sure to pass along your kind words to her.

Thank you for your continued trust in Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Received very experienced kind service.…

I received very friendly honest kind and respectful service from Sandy K .
She was very helpful and courteous when sorting my tickets to India. She went an extra mile to help me organising my trip.
Excellent service.

January 10, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi An,

Thank you for your kind feedback. We are delighted to hear that you received such friendly, honest, kind, and respectful service from Sandy. It's fantastic to know that she was so helpful and courteous, and that she went the extra mile to assist you in organising your trip.

We are very proud to have Sandy on our team and will be sure to share your compliments with her.

Tickets to India wishes you a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Tickettoindia Good Service

I regularly use Tickettoindia for bookings, and their service is excellent. The support person I spoke with was very helpful and knowledgeable.

January 20, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Ananth,

Thank you for your continued loyalty and for taking the time to share your positive feedback. We are delighted to hear that you regularly choose us for your bookings and that you find our service to be excellent, with our support team being both helpful and knowledgeable.

We look forward to assisting you with many more bookings in the future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Priya and Vishal's customer service was…

Priya and Vishal's customer service was very good. If I get a chance, and I will give them 10 for the best. I am very grateful to their entire team. If anyone needs anything in the future like cheap tickets. Please contact tickets to India team . Thanks to specially priya to solved the my problem . Thank you all

January 19, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Mr. Saurav,

Thank you so much for your very positive review and for awarding a perfect score to Priya and Vishal. We are delighted to hear that their customer service was very good and that Priya, in particular, was able to solve your problem effectively. We are very proud of our entire team and will be sure to share your gratitude and high praise with them.

We truly appreciate your custom and look forward to assisting you and anyone you refer to us in the future with all their travel needs.

Thank you for choosing Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Good service

Good service. Thank you Andrew for proactively contacting me to correct my name on the ticket…

January 18, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Shekar,

Thank you for your positive feedback. We are pleased to hear you received good service and that Andrew proactively contacted you to correct the name on your ticket, ensuring everything was in order.

Thank you for booking with Tickets to India. We wish you a safe and pleasant journey.

Kind regards,

Customer Care Team

Rated 1 out of 5 stars

Hopeless service.

Hopeless service.. No way of talking to the customers.. Have no knowledge about airline on top very unpleasant replies

January 17, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Anushka,

We are sorry to hear that you did not get the help you expected from the team. If you have a booking and are having any issues or indeed if you have any specific points you would like to address, please feel free to contact us at cc@ticketstoindia.co.uk and we will gladly investigate and get back to you accordingly.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great service and excellent support from Manju

I had a very good experience with Tickets to India. Manju assisted me throughout the booking process and helped me secure a good flight at an economical rate. She was very patient, communicated clearly, and took the time to understand my requirements before suggesting the best options. The overall process was smooth and stress-free. I appreciate her professionalism and support, and I would recommend Tickets to India based on this experience.

January 17, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Das,

Thank you for taking the time to share such detailed and positive review.

We are thrilled to hear that you had a smooth and stress-free experience booking with us. It's wonderful to know that Manju provided such excellent support by assisting you patiently, communicating clearly, and taking the time to understand your needs to secure the most economical option. We appreciate you recognising her professionalism.

Thank you for your recommendation; it means a lot to us. Tickets to India looks forward to assisting you with your future travel plans.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Priya has been very very helpful and…

Priya has been very very helpful and she sorted out all my problems. She’s very friendly and professional!

January 12, 2026
Unprompted review
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Reply from Tickets to India

Hi Bhupendra,

Thank you for your kind feedback. We are delighted to hear that Priya was very helpful in sorting out all your problems and that you found her to be both friendly and professional in her service.

We will be sure to pass your kind words on to her. Thank you for choosing to book with Tickets to India. We look forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Earlier today

Earlier today, I had an unexpected situation while booking travel, and I want to take a moment to recognize someone who truly went above and beyond. Sarah from the Punjab office assist me in when I mistakenly reserved the wrong date and found myself completely panicked.

What stood out was not just her quick action, but her calm and reassuring approach. She immediately understood the issue, guided me through the solution without judgment, and helped me feel at ease. Her professionalism, empathy, and clear confidence in handling the matter made all the difference.

I highly recommend her service and believe she exemplifies excellence in customer support. If there’s an internal recognition program, I’d strongly suggest Sarah be considered.

January 15, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Nav,

Thank you so much for taking the time to share your detailed feedback. We are sorry to hear about the initial stress caused by the booking error, but we are very pleased that Sarah from our Punjab office was able to assist you with such calm, professionalism, and empathy. It is good to know that her quick, reassuring, and confident approach made all the difference and helped you feel at ease. We are of course very happy to have her on our team.

We sincerely appreciate your high recommendation and will most certainly ensure that Sarah receives your recognition. Thank you for bringing this to our attention.

Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Brilliant service!

I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- quick response from Naveta. She kindly send me an updated order details for me to confirm, and once confirming this, I got my correct confirmation within 20minutes.

Amazing price, and even better after sales service- thank you Naveta and team :)

January 13, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Gokula,

Thank you for sharing your detailed experience. We are delighted that Naveta was able to provide such a quick and effective resolution to correct the surname on your booking, especially during the early hours. It's wonderful to hear you were satisfied with both the price and the excellent after-sales service she provided.

Thank you for choosing Tickets to India. We wish you a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great service

I had a very positive experience dealing with Ranju -the ticketing agent. He was professional, patient, and extremely supportive throughout the process. What stood out most was his willingness to go above and beyond to help and resolve any queries quickly. Reliable, trustworthy, and excellent customer service—I wouldn’t hesitate to use his services again.”

January 2, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Nikita,

Thank you for your comprehensive feedback. We are delighted to hear about your very positive experience with Ranju. It's good to know that his professionalism, patience, and supportive nature stood out, and that he went above and beyond to resolve your queries quickly. We are very proud to have such a reliable and trustworthy agent on our team.

We look forward to assisting you again in the future. Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

“I highly recommend Ranju the ticketing…

“I highly recommend Ranju the ticketing agent for his exceptional customer service and dedication. He is consistently helpful, reliable, and proactive, always willing to go the extra mile to support clients. His professionalism and positive attitude make him a pleasure to work with and a strong asset to any organization.”
This is is our fourth time booking tickets with Ticket to India and that is just because of Ranju and his excellent service that we do not want to go with any other agency

January 5, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Tamanna,

Thank you for such a heartfelt and powerful testimonial. We are truly honoured by your continued loyalty and trust over four bookings. Your high praise for Ranju is great to read—we are incredibly proud to have him on our team, and we completely agree that his exceptional dedication, reliability, and proactive support make him a tremendous asset. We will ensure he receives your kind feedback.

It means the world to us that his excellent service is the reason you choose Tickets to India. We look forward to serving you again on your future travels.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Amrita helped me so much

Amrita helped me so much. I made a mistake while purchasing the ticket. She helped to amend the flight time without extra price. Thanks tickets to India. I use it all the time to book my tickets.

January 10, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Nimainb,

Thank you for your feedback and for your continued loyalty. We are so pleased to hear that Amrita was able to assist you so effectively by amending your flight time without an extra charge after the initial error. Providing helpful and understanding service is our priority.

Thank you for always choosing to book with us. Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Ranju was extremely helpful in booking…

Ranju was extremely helpful in booking our tickets.Highly recommended!!

January 8, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi S B,

Thank you for your positive review and high recommendation. We are delighted to hear that Ranju was extremely helpful in booking your tickets.

Thank you for choosing Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great support

Great support, Naveta was very helpful and efficient in assisting me in changing my flight date. Smooth and stress free experience, 5 star rating.

January 9, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Krinal,

Thank you for your wonderful feedback and 5-star rating. We are delighted to hear that Naveta provided you with great, helpful, and efficient support, making your date change a smooth and stress-free experience.

Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Sam is very helpful and very easy to…

Sam is very helpful and very easy to communicate

January 9, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Wilson,

Thank you for your kind feedback. We are pleased to hear that Sam was very helpful and easy to communicate with during your booking process.

Tickets to India wishes you a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great coustmer service !

Great coustmer service ! Neha was very professional and helpful!

January 8, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Dinesh,

Thank you for your positive feedback. We are pleased to hear that you received great customer service and that Neha was very professional and helpful during your booking.

Thank you for choosing Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

I recently booked my tickets through…

I recently booked my tickets through Tickets to India, and I’m extremely satisfied with the experience.

The booking process was straightforward. They offered competitive online prices. (The Cheapest)

I highly recommend Tickets to India for anyone looking for reliable and efficient travel booking services. I used them in the past, and I’ll definitely use them again.

January 7, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Vishal,

Thank you for your excellent review and continued loyalty to Tickets to India. We are thrilled to hear that you are satisfied with your most recent booking experience, finding the process straightforward and our prices to be competitive. Your high recommendation means a great deal to us.

We look forward to assisting you with your future travel plans.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great Experience- Shruti

I am extremely happy with the service that Shruti provided helping me book tickets to India.
She dealt very patiently with the queries and responded in a timely and professional manner.

January 7, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi R Ashok,

Thank you for your positive feedback. We are delighted to hear that you had a great experience and are extremely happy with the service Shruti provided. It's also great to know that she handled your queries with patience, professionalism, and timely responses.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Breath of fresh air

Sandy was really great and helped finding the right tickets and also checked for additional option for better price and shorter flight duration She was really great and provided that personal touch and great customer service. I will highly recommend.

January 7, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Ayushman,

Thank you for your wonderful feedback. We are so pleased to hear that Sandy provided a "breath of fresh air" by offering great, personalised service and value for money.

Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

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