Tickets to India Reviews 

7,180
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 348 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff for providing exceptionally helpful, polite, and efficient assistance throughout the entire booking process. Customers also note the highly competitive prices and valuable support when securing international flight tickets. Travelers truly appreciate agents who go above and beyond to resolve unexpected issues smoothly and quickly. Some reviewers were not happy with unexpected airport problems, such as missing booking confirmations, rejected entries, or a lack of compensation after disruptions. A few consumers also noted frustrating discrepancies regarding website pricing details, unexpected fees, and inadequate refund amounts.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, professional, and... See more

Booking process

Customers had positive experiences with booking process, highlighting how helpful and professional the staff... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are polite, professional, and... See more

Service

Reviewers mention positive feedback about service, noting that staff members are polite, professional, and... See more

Price

Consumers find price to be positive and frequently highlight the competitive fares and great value for money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... See more

Company replied

Rated 5 out of 5 stars

I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- qui... See more

Company replied

Rated 5 out of 5 stars

I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get t... See more

Company replied

Rated 5 out of 5 stars

I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service spe... See more

Company replied


Company details

  1. Travel Agency
  2. Flights Search Site
  3. Tour Operator
  4. Travel Aggregator

Written by the company

Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(7,180)

324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and affordable prices

Sandy was very helpful and sincere. Her service was excellent and she is an amazing asset to your company. I will 100% recommend to my friends and family.

January 6, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Faith,

Thank you for your excellent feedback. We are delighted to hear that Sandy provided you with such helpful, sincere, and excellent service, and we truly appreciate you recognizing her as an asset to our team. We will be sure to share your kind words with her.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Great Service - Friendly Staff

Daljit from tickets to India was a great help when air India decided to cancel the flight and provided us passengers with no information. Daljit kindly kept in contact with me whilst I was in India and helped rebook and resolve the situation. He was very caring and attentive and super super helpful. We have had seamless service from this travel agent and will be flying again (not with air India but rather we will look at the other options this great travel agency has to offer)

December 31, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Aujla,

Thank you for sharing your detailed experience, especially during such a challenging situation with a cancelled flight. We sincerely appreciate your kind words about Diljit. It is wonderful to hear that he provided such caring, attentive, and super helpful support, keeping in contact with you while you were in India to successfully resolve the issue.

We look forward to helping you explore other excellent flight options for your future travel requirements.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Shruti was very Kind and assisted…

Shruti was very Kind and assisted for my tickets. Very humble and friendly

January 5, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Jesintha,

Thank you for your kind feedback. We are very pleased to hear that Shruti provided you with kind, humble, and friendly assistance for your ticket booking. We will be sure to share your positive comments with her.

Tickets to India wishes you a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Sweet sandy.k

Hi im sylvia
I was assisted by sandy.k
Who was very great & helpful very kind too
Her customer skills were top 100👍🏽 i would recommend her to anyone who ever reaches out to tickets to india plz ask for sandy . She will ease all ur worries

January 4, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Sylvia,

Thank you so much for your glowing recommendation and for taking the time to share your experience. We are thrilled to hear that Sandy provided you with such great, helpful, and kind assistance, easing all your worries with her top-notch customer skills. We are incredibly proud to have her on our team and will be sure to pass on your high praise to her.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

I have used this 5 times now and had no…

I have used this 5 times now and had no issue in the past. They are friendly and will help you with your query. One advise, please make sure all your details are correct before purchasing a ticket.

January 1, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Dipesh,

Thank you for your continued loyalty and for sharing your positive experiences with us over five bookings. We truly appreciate your trust and are delighted to hear you've always found our team friendly and helpful. Your advice is also very valuable and noted—ensuring all details are correct before purchase is of course a crucial step.

Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Professional and efficient customer support

I was assisted by Sandy K, who was extremely professional, friendly, and helpful throughout the interaction. She helped resolve my concerns efficiently and provided clear guidance on the next steps. Her explanations were thorough, and the overall experience was smooth and reassuring. Excellent customer service.

January 3, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Ganesh,

Thank you for your kind and detailed feedback. We are delighted to hear that Sandy provided you with such professional, friendly, and efficient support, thoroughly resolving your concerns and guiding you smoothly through the process.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

I'm great to report them service.

I'm great to report them service.
I'm always working ticket with them today with chairs.She's really good and kind

January 2, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Sukhwant,

Thank you for your kind feedback. We are delighted to hear that you are happy with our service and that Jazz provided you with a really good and kind experience during your booking . It's of course great to know you consistently choose to book with us.

Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation to Mr Ranju for assisting me with booking my tickets so promptly. His efficient service and helpful attitude are truly commendable. Thank-You..

January 2, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Sarvesh,

Thank you for your kind words and sincere appreciation. We are very pleased to hear that Ranju provided you with prompt, efficient, and helpful service for your booking. We will be sure to pass on your commendation to him.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

It was a very smooth process to book my…

It was a very smooth process to book my ticket and you gave me a very good competitive price. Looking forward to book more tickets from tickets to india.
Thank you

January 2, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Sanchit,

Thank you for your positive feedback. We are delighted to hear that you found the booking process smooth and the price competitive. Providing a seamless and valuable experience is exactly what we strive for.

We look forward to assisting you with your future travel plans. Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Excellent customer support

Testimonial for Mr. Pratish – Ticketstoindia

I would like to express my heartfelt gratitude to Mr. Pratish for delivering an exceptional service during a very challenging time. Due to a medical emergency, I had to urgently travel to India with my family, and Pratish went above and beyond to ensure everything was taken care of.

He thoroughly understood our requirements and handled the ticket booking process with utmost care and precision. His support didn’t stop there—Pratish continued to assist us throughout the entire month of December, making sure every detail was managed smoothly. His dedication and commitment truly made a difference during this crucial period.

Pratish is undoubtedly an asset to the Ticketstoindia team. I am extremely satisfied with the overall experience and will always be happy to promote and support the excellent service provided by the team. Great work, Pratish—you deserve every bit of appreciation!

December 29, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Vimal,

Thank you for sharing such a powerful and detailed review.

We are humbled to hear how Mr. Pratish provided you with suc exceptional and compassionate support during a challenging and urgent time for you and your family. It is immensely gratifying to know that his dedication, thorough care, and ongoing assistance made such a positive difference. We are incredibly proud to have him as part of our team, and we will ensure he receives your heartfelt appreciation.

Your trust and satisfaction mean the world to us. Tickets to India wishes you and your family all the best.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Good customer service by good listener

Good customer service by good listener, understanding, polite and reassuring staff.

January 2, 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Satish,

Thank you for your valuable feedback. We are very pleased to hear that you received good customer service from the team. Providing a supportive and attentive experience is a top priority for us.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Professional service from

Kabir provided excellent customer service and was very friendly and helpful.

He found the best deal very fast.

December 30, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Ilidio,

Thank you for your positive review. We are delighted to hear that Kabir provided you with excellent, friendly, and efficient service, quickly securing the best deal for your travel plans.

Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Jazz helped me alot

Jazz helped me alot
Much appreciated , wonderful experience

December 29, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Consumer,

Thank you for your kind feedback. We are very happy to hear that Jazz was so helpful and that you had a wonderful booking experience. Your appreciation means a lot to us, and we will make sure to pass your compliments along to her.

Tickets to India wishes you a safe and enjoyable trip.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Manju provides Really good service very…

Manju provides Really good service very professional she deserves 5stras thanks

December 28, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Kewal,

Thank you for your wonderful feedback. We are so pleased to hear that Manju provided you with professional service. We agree that she is a fantastic member of our team and we will be sure to share your 5-star compliments with her.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 1 out of 5 stars

Poor customer service

Easy-to-use website, but terrible customer service. My return ticket from LHR to GOI was cancelled without my knowledge. The airline confirmed it was done by the agent. I chased for four days with no response. Eventually, I contacted the Punjab office and spoke to Manju, who was extremely helpful and professional. She confirmed my ticket the next day, and I am very grateful to her.
No explanation was given for why my ticket was cancelled
No apology was offered
My email was never answered Very disappointing.
EBP No.855275

December 20, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Raimundo,

We are sorry to hear that you had issues with your booking. Having checked your booking history, it appears that the flight segments were cancelled by the airline (the status was changed to "HX") and that it took some time for the team to be able to get this confirmed by Air India.

Again, please accept our apologies that this took longer than we would have hoped. Unfortunately, as an agent, we are entirely reliant on the respective airlines in situations such as this. We are of course pleased to hear that it was ultimately resolved.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Outstanding

Excellent service! My ticket was booked quickly and without any hassle. Naveta was very helpful, responsive, and ensured everything was accurate. Made my travel planning stress-free. Highly recommended!
First time ever in my life I had received such a great service from a travel agency, I couldn’t thank enough Naveta who was so patient, knowledgeable and friendly throughout the call. I booked my ticket with her in my first call with her.
Will be booking with her again in July for the whole family the tickets to India.

Tickets to India bosses need to be proud of her.

December 23, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Hamza,

Thank you for such a heartfelt and detailed review. We are thrilled to hear that your first experience with us was so outstanding and stress-free. It's fantastic to know that Naveta provided such excellent, patient, and knowledgeable service, making your booking process seamless. We are incredibly proud to have her on our team and will certainly share your kind words with her.

We are delighted that you plan to book with us again for your family trip in July. Tickets to India looks forward to being of service to you again soon.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Sandy .K superstar of TTI

Yes Sandy.k the Tickets to India customer service assistant is a superstar Sandy saved my time with quick changes in my flight booking and save my £ too I give her 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

December 27, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Mohit,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear about your positive experience. We will be sure to pass your high praise and 5-star rating on to Sandy — our team is very proud to have someone like her who is dedicated to providing efficient and cost-effective service.

Thank you for booking with Tickets to India.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

It was very nice talking to Priya as…

It was very nice talking to Priya as she guide me with the best option along been very patient towards looking against date as per my request.

December 27, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Constancio,

Thank you so much for your review. We are delighted that you have rated your overall experience with Priya as excellent.

Tickets to India would like to wish you a safe and enjoyable trip and we hope to be able to be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

The employee who dealt with me is…

The employee who dealt with me is Sarah, she is the most patient and cool and calm. She has given the best price possible than any where else. She had patiently helped me, being on call me for more than 1.5 hours. I will choose tickettoindia.co.uk again

December 26, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Rama,

Many thanks for your feedback and for sharing your experience of booking with Sarah. We are of course delighted that all went well and that you were happy with the service provided.

We do hope that Tickets to India can be of service to you again in the near future.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

Tickets to India - Jazz

Jazz was amazing and very thorough with her work. Managed to amend my flights with the cheapest options and managed to get an extra piece of luggage to be added

December 26, 2025
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Customer,

Thank you for taking the time to leave such a positive review for Jazz. We are pleased to hear that she was able to get the price and luggage allowance you were looking for.

We wish you a safe and pleasant trip and look forward to assisting you again soon.

Kind Regards,

Customer Care Team

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